Located in Thermal, Mercure Vichy Hotel is next to Thermes de Vichy and Musée des Arts d'Afrique et d'Asie. This 78-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a terrace, and dry cleaning/laundry services.
What's nearby
Thermes de Vichy - 2 min walk - 0.1 miles
Palais des Congrès Opéra Vichy - 3 min walk - 0.2 miles
Hall des Sources - 3 min walk - 0.2 miles
Vichy Opera - 6 min walk - 0.4 miles
Grand Café Casino - 6 min walk - 0.4 miles
Getting around
Vichy Station - 12 min walk
Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 50 min drive
Restaurants
Bistrot Le Morny - 4 min walk
La Mie Câline - 5 min walk
Au Fidèle Berger - 4 min walk
Bocuse-Le Bistrot - 5 min walk
Le Royal - 5 min walk
About this property
Mercure Vichy Hotel
Guests of Mercure Vichy Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is available for EUR 15 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a terrace, a vending machine, and a garden.
Guests can expect free WiFi and 65-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and slippers. Other standard amenities include minibars, safes, and desks. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
Family friendly
Baby bath
In-room crib
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Multilingual staff
No housekeeping service
Business services
3,712 square feet of conference space
Meeting rooms
Outdoors
Garden
Terrace
Spa
Spa services
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
65-inch flat-screen TV with satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Desk
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property welcomes pets for EUR 14.90 per accommodation, per night
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees
Children and extra beds
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Breakage deposit: EUR 250 per stay
A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
Covered self parking fee: EUR 15 per day
Pet fee: EUR 14.90 per accommodation, per night
Service animals are exempt from fees
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A debit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Additional information about polices, regulations, and more:
Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
No rollaway or extra beds are available.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Mercure Thermalia
Mercure Thermalia Hotel
Mercure Thermalia Hotel Vichy
Mercure Thermalia Vichy
Mercure Vichy
Mercure Vichy Thermalia
Thermalia
Thermalia Vichy
Vichy Mercure Thermalia
Vichy Thermalia
Novotel Vichy
Vichy Novotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Vichy
Mercure Vichy Thermalia Hotel Vichy
Frequently asked questions
Is a free cancellation option available at Mercure Vichy Hotel?
Mercure Vichy Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.
How much does it cost to stay at Mercure Vichy Hotel?
As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Mercure Vichy Hotel on Mar 22, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to do close to Mercure Vichy Hotel?
This hotel is situated in Thermal, just steps from Thermes de Vichy and Musée des Arts d'Afrique et d'Asie, and within a short walk of Vichy Opera. You'll also find Kennedy Park and Source des Célestins less than a mile away.
Will I be able to park at Mercure Vichy Hotel?
Yes, covered parking is offered for EUR 15 per day. Wheelchair-accessible van parking is also available for guests.
Does Mercure Vichy Hotel have a casino at the property?
No, Mercure Vichy Hotel doesn't have a casino.
Is there an indoor pool at Mercure Vichy Hotel?
No, there is no indoor pool at this hotel.
Is Mercure Vichy Hotel good for couples?
Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as spa services.
Are there hot tubs at Mercure Vichy Hotel?
No, this hotel doesn't have a spa tub.
Does Mercure Vichy Hotel have a restaurant that serves breakfast?
Mercure Vichy Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.
Will Mercure Vichy Hotel allow pets to stay for free?
Although they can't stay for free, pets are welcome at Mercure Vichy Hotel for a fee of EUR 14.90 per accommodation, per night.
Are there connecting rooms at Mercure Vichy Hotel?
No, there aren't connecting guestrooms at this hotel.
How close is the airport from Mercure Vichy Hotel?
The closest major airport to Mercure Vichy Hotel is Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.), which is about 26.4 mi away.
Can I book a room with a balcony at Mercure Vichy Hotel?
No, there aren't any guestrooms with balconies at Mercure Vichy Hotel.
Mercure Vichy Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 14 reviews
10 - Excellent
7
Rating 8 - Good. 4 out of 14 reviews
8 - Good
4
Rating 6 - Okay. 1 out of 14 reviews
6 - Okay
1
Rating 4 - Poor. 2 out of 14 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 14 reviews
2 - Terrible
0
9.8/10
Cleanliness
9.4/10
Staff & service
7.6/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
Mélanie
Dec 13, 2025
Mélanie
Stayed 1 night in Nov 2025
8/10 Good
benoit
Dec 13, 2025
benoit
Stayed 2 nights in Dec 2025
10/10 Excellent
Damien
Dec 7, 2025
Damien
Stayed 1 night in Dec 2025
4/10 Poor
Christian
Nov 4, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Accès parking en travaux, marqué fermé sur les navigateurs. Téléphone de l'hôtel en dérangement. Restaurant fermé sans avoir été prévenus à la réservation. Problème de fonctionnement de la télévision (contrôle parental)....
Très bel hôtel qui vuent d'être entièrement rénové. Seul bemol (pasager je pense) : comme les travaux viennent d'être terminés, ça sent fort la peinture dans la chambre