See all properties

The Level at Melia Villaitana

Choose dates to view prices

Photo gallery for The Level at Melia Villaitana

A resort with a large pool, a gazebo, and a building with a red roof.
Creator video
A resort with multiple buildings, a central pool, and landscaped areas.
A spacious dining area with high ceilings, arched columns, and wicker chairs. Tables are set with plates, cutlery, and glassware.
A rooftop terrace with wicker furniture, a glass-enclosed structure, and a city view at dusk.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avda. Alcalde Eduardo Zaplana, 7, Benidorm, Alicante, 3502
  • Place, Villaitana Golf Course
    ‪9 min walk‬
  • Place, Terra Natura
    ‪19 min walk‬
  • Place, Aqua Natura
    ‪5 min drive‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪49 min drive‬

Room options

View all photos for The Level Junior Suite

A hotel room with a bed, a TV on a cabinet, a balcony with outdoor furniture, and a view of the landscape.

The Level Junior Suite

  • Sleeps 1
  • Free WiFi

View all photos for The Level Premium Room (2+1)

A reception desk with a wooden panel design, two lamps, and a potted plant.

The Level Premium Room (2+1)

  • Sleeps 3
  • Free WiFi

View all photos for Suite (The Level Royal (2 adults + 2 child))

A reception desk with a wooden panel design, two lamps, and a potted plant.

Suite (The Level Royal (2 adults + 2 child))

  • Sleeps 4
  • Free WiFi

View all photos for The Level, Junior Suite

A hotel room with a double bed, a sofa, a small table, and a hanging light fixture.

The Level, Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Level, Grand Suite

A balcony with two lounge chairs and a sun umbrella, overlooking a cityscape and a golf course.

The Level, Grand Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Level, Premium Room

A hotel room with a double bed, a sofa, a small table, and a hanging light fixture.

The Level, Premium Room

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Level, Presidential Suite, Non Smoking

A modern living room with a sofa, chairs, a dining table, and large arched windows offering a view of the landscape.

The Level, Presidential Suite, Non Smoking

  • 2153 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse The Level with Whirlpool

A rooftop terrace with wicker furniture, a glass-enclosed structure, and a city view at dusk.

Penthouse The Level with Whirlpool

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (The Level Royal)

A hotel room with a large bed, a TV, a desk, and a seating area with a chair and a small table.

Suite (The Level Royal)

  • Garden view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite (The Level Royal (2 adults + 2 child))

A hotel room with a large bed, a TV, a desk, and a seating area with a chair and a small table.

Suite (The Level Royal (2 adults + 2 child))

  • Garden view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for The Level Premium Room (2+1)

A living room with a sofa, a coffee table, and a view of a pool and building through a glass door.

The Level Premium Room (2+1)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Level, Junior Suite (2+2)

A balcony with a view of a cityscape, a wicker chair, and a small table with a vase.

The Level, Junior Suite (2+2)

  • Garden view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Level, Grand Suite (2+2)

A balcony with two lounge chairs and a sun umbrella, overlooking a cityscape and a golf course.

The Level, Grand Suite (2+2)

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Level, Family Room

A modern hotel room with a sofa, a small table with a vase, a cabinet, a round mirror, and a balcony with a view.

The Level, Family Room

  • Garden view
  • 904 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Level, Family Room (2+4)

A modern hotel room with a sofa, a small table with a vase, a cabinet, a round mirror, and a balcony with a view.

The Level, Family Room (2+4)

  • Garden view
  • 904 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (The Level, Master)

A balcony with a view of the city skyline, a palm tree, and outdoor seating.

Suite (The Level, Master)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (The Level, Master, 2+2)

A balcony with a view of the city skyline, a palm tree, and outdoor seating.

Suite (The Level, Master, 2+2)

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Penthouse The Level with Whirlpool (2+1)

A hotel room with a bed, bedside table, lamp, TV, bench, and a view of the outdoors.

Penthouse The Level with Whirlpool (2+1)

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Level Presidential Suite (2+1)

A modern living room with a sofa, chairs, a dining table, and large arched windows offering a view of the landscape.

The Level Presidential Suite (2+1)

  • 2153 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Level, Premium Room, Skyline View

A balcony with two patterned chairs, a small table with a vase, and a view of a city skyline with high-rise buildings and a beach.

The Level, Premium Room, Skyline View

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Level, Premium Room, Skyline View (2+1)

A balcony with two patterned chairs, a small table with a vase, and a view of a city skyline with high-rise buildings and a beach.

The Level, Premium Room, Skyline View (2+1)

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Benidorm

Within a short walk of Villaitana Golf Course, The Level at Melia Villaitana is within 2 miles (3 km) of Terra Mítica. This 99-room, 5-star hotel has 3 outdoor pools along with a golf course and a full-service spa.

What's nearby

  • Villaitana Golf Course - 9 min walk - 0.5 miles
  • Terra Natura - 19 min walk - 1.0 mile
  • Aqua Natura - 5 min drive - 1.3 miles
  • Poniente Beach - 11 min drive - 3.1 miles
  • Llevant Beach - 12 min drive - 3.3 miles

Getting around

  • Benidorm Tram Station - 12 min drive
  • La Vila Joiosa Tram Station - 21 min drive
  • Alicante Intl. Airport (ALC) - 39 min drive

Restaurants

  • ‪Palapa - ‬6 min drive
  • ‪Restaurante Magic Natura - ‬5 min drive
  • ‪Buffet Casa Azul - Meliá Villaitana - ‬1 min walk
  • ‪Café Saltoki - ‬7 min drive
  • ‪Udaipur - ‬5 min drive

About this property

The Level at Melia Villaitana

The Level at Melia Villaitana features a golf course, a full-service spa, and 3 outdoor pools. Self parking is offered for EUR 16 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, safes, and phones.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a health club. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yhi Spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

A red building with a covered outdoor seating area and lush greenery.
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel
Benidorm
  • Pool
  • Spa
  • Kids pool
  • Restaurant
9.4 out of 10, Exceptional, 334 reviews
$349 nightly
The price is $384
Sep 27 - Sep 28
Total with taxes and fees
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 16 per day)

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Nostra
  • Indigo
  • Mosaico
  • Papamambo
  • Restaurante Botanic

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Outdoor pool (guest access)
  • Playground
  • Sauna

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 62,431 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 25 buildings
  • 7 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas
  • Renovated entire property - March 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Please note: This property’s Half Board and Full Board rates do not include beverages.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 16 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Level Melia Villaitana
Level Melia Villaitana Benidorm
Level Melia Villaitana Hotel
Level Melia Villaitana Hotel Benidorm
Level Melia Villaitana Hotel Adults Benidorm
Level Melia Villaitana Hotel Adults
Level Melia Villaitana Adults Benidorm
Level Melia Villaitana Adults
Level Meliá Villaitana Hotel Benidorm
Level Meliá Villaitana Hotel
Level Meliá Villaitana Benidorm
Level Meliá Villaitana
The Level at Melia Villaitana Hotel Adults Only
The Level at Melia Villaitana Hotel
The Level at Meliá Villaitana
The Level at Melia Villaitana Hotel
The Level at Melia Villaitana Benidorm
The Level at Melia Villaitana Hotel Benidorm

Frequently asked questions

Are free cancellation options available at The Level at Melia Villaitana?

The Level at Melia Villaitana provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Level at Melia Villaitana?

As of Sep 4, 2026, prices found for a 1-night stay for 2 adults at The Level at Melia Villaitana on Sep 21, 2026 start from $277, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Level at Melia Villaitana?

This hotel is located in Benidorm, just steps from Villaitana Golf Course. You'll also find Terra Mítica and Poniente Beach within a short drive.

Is there parking available at The Level at Melia Villaitana?

Yes, parking is offered for EUR 16 per day.

Is a spa located at The Level at Melia Villaitana?

Yhi Spa is the hotel's spa and services include body treatments, facials, and massages.

Does The Level at Melia Villaitana have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, a garden-view restaurant, and a swim-up bar at this hotel.

Does The Level at Melia Villaitana have a casino on the premises?

No, The Level at Melia Villaitana doesn't have a casino.

Is there an indoor pool at The Level at Melia Villaitana?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about The Level at Melia Villaitana?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, 3 outdoor pools, and a swim-up bar.

Are there hot tubs at The Level at Melia Villaitana?

No, but guests can enjoy a sauna at this hotel.

Does The Level at Melia Villaitana have a restaurant that serves breakfast?

Yes, The Level at Melia Villaitana has 6 restaurants, and serves free breakfast (local cuisine) each morning.

Does The Level at Melia Villaitana allow pets to stay free of charge?

No, pets aren't allowed at The Level at Melia Villaitana though service animals are welcome.

Are there connecting rooms at The Level at Melia Villaitana?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Level at Melia Villaitana?

The closest major airport to The Level at Melia Villaitana is Alicante Intl. Airport (ALC), which is about 29.1 mi away.

Are there rooms with balconies at The Level at Melia Villaitana?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy city and garden views.

Does The Level at Melia Villaitana host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Level at Melia Villaitana.

The Level at Melia Villaitana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 103 reviews
Rating 8 - Good. 20 out of 103 reviews
Rating 6 - Okay. 9 out of 103 reviews
Rating 4 - Poor. 5 out of 103 reviews
Rating 2 - Terrible. 3 out of 103 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Iliyana

The cleaniness is hit or miss. The VIP lounge is not worth paying for, lack of food variety. The property has potential to be a four star resort if improvements were made.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Rafael

Liked: Cleanliness
Expecting better overall service
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

roland

Liked: Cleanliness, staff & service, room comfort

Atmospheric and pretty island resort

The place is huge, with more pools and restaurants than you can shake a stick at. Lots of nice, large rooms with private balconies. You get a nice view of Benidorm town, which is a couple of Km away. Yes there are lots of golfers, but there are many families and couples just hanging out around the grounds, or in the spa, so it does not feel too golfy. I guess the complex was built twenty to thirty years ago, as you can see signs of age, but the furniture felt new and contemporary so the overall vibe was not sad at all. People were nice, everyone knew what they were doing. Recommended (and I am fussy).
Stayed 2 nights in Oct 2020
Verified review

6/10 Okay

Torki

Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked in it takes around 20 minuets the stuff was not expert, the room service when I ordered they bring me only the plate 😀 there is no spone and fork and and all the facilities , the water was disconnected 2 times, overall the price doesn’t worth it.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Leo Pimentel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Excellent hotel. Location is excellent close to everything in town.
Verified review

10/10 Excellent

Britt mina gundersen

Liked: Cleanliness, staff & service, property conditions & facilities
Veldig bra
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Odin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastisk frukost, bra rum. Trevlig personal.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estupendo Resort
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Slavko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr empfehlenswert *****
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Francisco Jesús

Liked: Cleanliness, staff & service
Muy buen alojamiento
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Golf/Spa/God mat! Perfekt kombo
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities
Room spotless the staff was incredibly helpful, even took us down to the golf bar to see if the Rugby was being shown there
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Polina

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ingrida

Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Alles sehr schön und tolles personal
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities
La chambre était très bien. Les réceptionnistes très sympathiques et arrangeants car sur le site il est écrit que le petit déjeuner commence à 7:00 mais en réalité c’est 7:30, et nous devions partir à 7:30 donc ils nous ont fait un panier repas à emporter
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are very friendly & helpful, the hotel and surroundings are beautiful, its spotlessly clean and our experience was even better than we imagined
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Louise

Disliked: Staff & service, amenities, property conditions & facilities
Appalling service, cold food, staff rude, no spirits in the hotel, tv doesn’t work, water boiling- no cold water in room. Did not acknowledge any complaints - terrible experience even with a nice building - this is a 2 star hotel
Stayed 3 nights in May 2025
Verified review

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general nuestra experiencia es buena , a excepción de la atención en recepción, pues se nos informó que el buffet botanic estaba cerrado 2 días al mediodía pero resultó estar cerrado de lunes a viernes . Estábamos en pensión completa y teníamos opción de comer a la carta en otros restaurantes, pero la recepcionista Thalía no nos daba la información, se lo dijimos nosotros porque era la tercera vez que nos alojábamos y lo sabíamos. Tampoco nos parece correcto tener que comer en el buffet mosaico ( 4 estrellas)cuando hemos pagado la pensión completa del de 5 estrellas .
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025