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Hotel & Spa Alfândega da Fé

4.0 star property

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Photo gallery for Hotel & Spa Alfândega da Fé

Mountain view
2 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Double Room | Free WiFi, bed sheets
Mountain view
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

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Alto Da Serra De Bornes, Estrada Nacional 315, Apartado 23, Alfandega da Fe, 5350-909
  • Place, Macedo de Cavaleiros Hospital
    ‪19 min drive‬
  • Place, Macedo de Cavaleiros Municipal Market
    ‪21 min drive‬
  • Place, Albufeira do Azibo
    ‪23 min drive‬

Room options

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Double Room

Premium Double Room | Free WiFi, bed sheets

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Alfandega da Fe

Hotel & Spa Alfândega da Fé is located 11.3 mi (18.2 km) from Macedo de Cavaleiros Hospital and 11.6 mi (18.6 km) from Coronel Albino Pereira Lopo Municipal Museum of Archeology. This 23-room, 4-star hotel welcomes guests with 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Macedo de Cavaleiros Hospital - 19 min drive - 11.5 miles
  • Coronel Albino Pereira Lopo Municipal Museum of Archeology - 20 min drive - 11.9 miles
  • Macedo de Cavaleiros Cultural Center - 20 min drive - 12.8 miles
  • Macedo de Cavaleiros Municipal Market - 21 min drive - 12.2 miles
  • Albufeira do Azibo - 23 min drive - 13.5 miles

Getting around

  • Porto Airport (OPO) - 122 min drive

Restaurants

  • ‪Pizzaria Bairral - ‬15 min drive
  • ‪Restaurante O Garfo 2 - ‬13 min drive
  • ‪São Sebastião - ‬15 min drive
  • ‪Momentus - ‬15 min drive
  • ‪Pastelaria Pérola Doce - ‬15 min drive

About this property

Hotel & Spa Alfândega da Fé

Hotel & Spa Alfândega da Fé features a full-service spa, an indoor pool, and a gym. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and 30-cm LCD TVs with cable channels. Balconies, hair dryers, and phones are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cerejao Caipi
  • Estalagem
  • Nordeste
  • Sabor
  • Verandas do Nordeste

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-cm LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 17.5 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: EUR 17.5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 30747/AL

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 9 PM.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Alfândega da Fé Alfandega da Fe
Hotel Alfândega da Fé
Alfândega da Fé
& Spa Alfandega Da Fe
Hotel & Spa Alfândega da Fé Hotel
Hotel & Spa Alfândega da Fé Alfandega da Fe
Hotel & Spa Alfândega da Fé Hotel Alfandega da Fe

Frequently asked questions

Is a free cancellation option available at Hotel & Spa Alfândega da Fé?

Hotel & Spa Alfândega da Fé offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel & Spa Alfândega da Fé?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at Hotel & Spa Alfândega da Fé on Mar 16, 2026 start from 66.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel & Spa Alfândega da Fé?

No, there isn't parking at this hotel.

Is there a spa available at Hotel & Spa Alfândega da Fé?

There is a full-service spa available for guests to enjoy and services include body treatments, facials, and massages.

Does Hotel & Spa Alfândega da Fé have a casino at the property?

No, Hotel & Spa Alfândega da Fé doesn't have a casino.

Will I find an indoor pool at Hotel & Spa Alfândega da Fé?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 9 AM and 9 PM.

Is Hotel & Spa Alfândega da Fé good for couples?

There are many amenities for couples at this hotel, including an indoor pool and 3 bars plus some guestrooms feature fireplaces.

Are there hot tubs at Hotel & Spa Alfândega da Fé?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel & Spa Alfândega da Fé have a restaurant that serves breakfast?

Yes, Hotel & Spa Alfândega da Fé has 2 restaurants, and serves breakfast for a surcharge.

Will Hotel & Spa Alfândega da Fé allow pets to stay for free?

No, pets aren't allowed at Hotel & Spa Alfândega da Fé.

Does Hotel & Spa Alfândega da Fé have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel & Spa Alfândega da Fé?

Yes, every guestroom at Hotel & Spa Alfândega da Fé comes with a balcony with some featuring mountain views.

Does Hotel & Spa Alfândega da Fé have a wedding venue?

Take advantage of the wedding venue at Hotel & Spa Alfândega da Fé if you plan to say "I do" during your trip.

Hotel & Spa Alfândega da Fé Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 69 out of 182 reviews
Rating 8 - Good. 62 out of 182 reviews
Rating 6 - Okay. 32 out of 182 reviews
Rating 4 - Poor. 13 out of 182 reviews
Rating 2 - Terrible. 6 out of 182 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

tomas

Stayed 3 nights in Sep 2023

6/10 Okay

Yigao

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel facilities seem quite nice, just lack of service staff. However the room we were assigned on the 1st floor does not have Wifi. The young fellow was kind enough to change us to a room on the 3rd floor, which was ok for us although it lacks certain amenities. The worst thing happened was upon the check out. We made the reservation on Orbitz and prepaid the total amount on June 9th (~a month prior). When we check out, the reception lady asks us to pay again. We showed her Orbitz confirmation email and our credit card statement showing the charge but she insists that room was not paid. She doesn’t speak or understand any English and didn’t understand email in English either. Unfortunately no any other staff was around to help. We wasted at least half an hour and were behind our schedule. We travel 4 months each year and this is the first time that we encountered such a nightmare. Either Orbitz messed up or the hotel’s system did. Anyway, I hope this will never happen again!
Stayed 1 night in Jul 2023

4/10 Poor

Tânia

Liked: Room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
I liked the general view, the sightseeing, the spa I think the hotel needs some renewals, some things need to be cared like wood steps, carpets, etc etc It´s a 4 star hotel almost 3 stars
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Nov 2018

6/10 Okay

Maria, Portugal

Disliked: Property conditions & facilities, room comfort

It time for renewal!

Our room curtain was torn out showing absolute sloppiness, the wardrobe smells mold and the glass protecting the shower let all the shower water out risking trespassing the toilette door. We dined there the food was normal but on the table cloth there was an insect calmly walking. Under the table cloth it was very dirty. The spa was dirty and with sloppy air. The free hot tub was filled with dirty water with a sign saying "In maintenance". We've been there for three days and no one approached it. The reception either in check in as in check out very unprofessional and not very kind. The only thing good about the hotel is the surrounding landscape. If the owners don't take care of this hotel very quickly it will become a place to forget.
Stayed 2 nights in Sep 2018

2/10 Terrible

Joao, Braga, Portugal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst value for money ever

Awful experience. Starting from the room, it’s clear that the maintenence doesn’t exist and the hotel overall maintenance stopped in time somewhere around 2008. The room was not clean, with insects, only one glass for two people (hotel policy according to the receptionist). The only upsides were the view and the bed. Early in the morning the shower water was dark brown, absolutely unacceptable for a 4-star. Also, the breakfast is not 4-star level, very basic with rude support by the staff. The outside pool is a illusion. The outside jacuzzis are paid for (10 euros per person per 30min). In general, not worthy of the price at all and I can say that I’ve stayed in lower star hotels and even hostels with better conditions.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. The place is beautifull. And has great conditions for the guests.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
It was a dissapontment. The spa is in very bad shape. The Outdoor pool is actualy not a pool, unfortunately because it could have saved the stay. The room balcony was not very clean. The gym is terríble. Breakfast very poor and there were Flora on the food. And overal the hotel needs a renewal.
Stayed 1 night in Jul 2018

6/10 Okay

Nuno

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Vey nice hotel but bad management

The hotel is located in an amazing place and it is very nice. But it is missing a lot of details. All the towels, robes and blinds are in very poor condition. Missing amenities in the bathroom, water on the floor because of poor management. With all these problems and more little details, I still think this hotel deserves a visit
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
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Stayed 1 night in Jun 2018

10/10 Excellent

Alcino, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with magnificent mountain views

peaceful, restful stay, excellent food at reasonable prices.
Stayed 1 night in Sep 2017

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

The hotel was very clean and the staff very helpful. The food was amazing flavorful and just the right portions. I had a really good massage there with hot rocks. They even gave me tea and cookies after the massage! I felt so pampered. The hotel is situated on top of a mountain and it was so beautiful to look at the stars while laying in bed, eating dinner or even in the pool. We also we're able to book the jacuzzi and watch the sunset. It was very romantic. The only thing that wasn't that great was the refrigerator in the room- it was on but didn't keep the food cool.

10/10 Excellent

Daniela, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff!! Always trying to make everyone feel welcome,and confortable! Great breakfast, with enouph offer for different diets.

6/10 Okay

Al Ways Looking, Porto

Liked: Cleanliness, room comfort

Amazing View

This hotel has so much potential. Sadly there is a lot to be desired too. The view is stunning but is that enough? The rooms are good, if a little old. Beds really comfortable too. But lost revenue in an empty mini-bar! The staff are really friendly but appear totally untrained in all aspects of hotel duties, so are completely out of their depth. The restaurant has the same lovely view but needs a chef and staff who can cope with more than 4 tables. The bar (when open) needs to serve beer in beer glasses, porto-tonic in something bigger than the 125ml wine glass they used with us, and some ice would have been nice. The Staff need to be given some level of training. Overall a beautiful building but with only 23 rooms and genuinely hopeless business acumen, I struggle to see how this place will survive much longer.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mary, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful nature get-away!

Lovely hotel with amazing mountain views in what seems to be the middle of nowhere. Perfect for nature lovers as there is a hiking trail that runs next to the property. Remote location may not be suitable for all but was just what we were looking for.

2/10 Terrible

isabel

Traveled with group
Liked: Cleanliness, amenities
O quarto fantástico, com uma vista excelente, mas quando vamos tomar banho a água é tépida. Na parte da piscina também nao é agradavel, sai do banho turco a tremer de frio
Stayed 1 night in Nov 2025

10/10 Excellent

Maria irene

Stayed 1 night in Nov 2025

8/10 Good

Miguel

Liked: Staff & service, amenities
O quarto estava muito bom, excelente a simpatia dos funcionários.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
O funcionário que nos recebeu sexta dia 31 de outubro de 2025 pelas 23H40, para fazer o check-in (o qual não me recordo o nome) foi de uma simpatia incrível, é meio caminho andado para a opinião de um local se começar a desenhar como positiva.
Stayed 1 night in Oct 2025

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