Hotel Ristorante I Castelli

From management to staff as professional as welcoming-we had the opportunuty to discuss with the manager and to compliument himwith his staff , especcially the ladies at breakfast!This is a good value hotel to visit the area and certainly also for conferences as one was on at the time .Private Parking facility is undergroud convenient and safe. Great views from the restaurant on the roof .

It wasn't bad, it just wasn't good. Greeted nicely. Check in was fine and smooth. Had details all ready to go. Rooms are clean. But its just very neutral/plain/sterile. There is no personality. The rooms fitout feels more like a private hospital room than somewhere you would want to relax. And, the reception area is very plain, which doesn't leave much for you to take advantage of when wanting to just sit and chill out. Was told about the restaurant (dinner only), and while it was an attraction to staying there, but after arriving and seeing where I was decided to go with the planned lunch option in town as dinner instead. I was also hoping to take photos during the day from their top floor terrace where the real mountain views are but this was not possible as restaurant was closed. Beds comfy, but noise in the corridor was very distracting ALL night, and make sure you have water - the aircon will dry you out. Breakfast was probably the most disappointing aspect overall. And this is in the basement - not utilising the top floor restaurant. Once those in front of me had been greeted and seated I was looked at and ignored, and ended up finding my own table, had to stop someone to ask for coffee, and even then the food selection was poor in comparison to other hotels we have stayed at in Italy. The hot selection was very uninspired (processed meat sausages - think hot dog style in small chunks and VERY wet scrambled eggs). Given this is a little out of the way compared to other options they would do better to improve but as they seem to be a primary conference/event location perhaps they don't have to. Not atrocious but there are other options in Alba - check them out first. Many listings seem incorporate the rooms as part of the caffe, osteria, restaurant so don't be put off by that. Sorry cant rate this one any higher. And service rating is more based on the poor breakfast service.

During a business trip to Italy I choosed this restaurant (mostly based on Tripadvisor reviews). It wasn't a dissapointment. Really nice room. Clean, fancy and nice view to the town. The stuff was nice and friendly. The roof garden restaurant is five star. Worth to try!

The location is ideal just at city entrance and at 5 minutes by foot from the center. Rooms are not very charming (neither is the building and even less the breakfast room!) but they are spacious and comfortable with very large good beds and are perfectly quiet. There is a large free covered parking and the front desk is nice and efficient. Wifi is not very strong but sufficient. All this doesn't make for very shiny 4 stars but this hotel is certainly good for a short stop in Alba at a very decent price.

We had a three day stay in the hotel during group tacking trip to Piemonte. THe hotel is very basic, plain - I would call it modes. On the other hand the personal in very kind and helpful. The room look simple, but it is very functional. The size of the room is big enough. It has plenty of drawers and big enough wardrobe with many hangers. The bathroom is good and especially the shower is very good. The breakfast is good and the served food is all high quality, We had a group dinner in the hotel’s roof restaurant. The food was very good and the local wine Sanmice Barbera D’Alba was very good.

We visited Alba during the international truffle festival and were late in booking accommodations. Most of the hotels on our preferred list were sold out. We chose Hotel Castelli for its convenient location to the historical center. The hotel is modern and very well-maintained. The rooms were average sized and for the most part comfortable. The pillows were exceedingly thin, however, and we had to double up on them. The decor is somewhat spartan. It reminded me a bit of a Hampton Inn in the U.S., but, again, everything as spotlessly clean. Great water pressure and plenty of hot water. Breakfast was very good with a wide assortment of pastries, meats, cheeses, yogurt and even scrambled eggs. The service was outstanding. The people at the front desk were very helpful, and over the course of our stay we heard them speaking Italian, German, French and other languages. They provided us lots of helpful tips. They even called ahead to our hotel in Verona to get information we needed on parking, as well as called some of the restaurants we booked in advance to confirm our reservations for us. Good underground parking on site. We felt very safe coming in and out at any time of day. During the Truffle Festival, there is a large fair across the street. It's very noisy at night until midnight. But that's not the hotel's fault. I would book a room that doesn't face the main road. All in all, if you want clean, efficient and very reasonably priced accommodations in Alba, this is a good choice.

this modern Hotel is situated just outside of the city and offers nice clean rooms a friendly service and an excellent restaurant on top . the only drawback is a luna park opposite the main front on weekends loud

This hotel is ideally positioned for travellers who wish to spend time in Alba as well as drive out on day trips to explore the rest of the Piedmont. It is minutes to walk to the city centre, and you conveniently avoid city traffic jams as you exit and return to the hotel. The hotel has a basement car park for its guests. The rooms are relatively spacious and clean, a nice magnifying mirror built into the main bathroom mirror, the hot water works well, and the receptionists and conceirge team were most helpful. We were delighted that there were only a bit of carpet in the room that could trap dust. Improvements needed? A handrail in the shower area to prevent slipping whilst showering, night lights properly positioned that will not disturb other room occupants, a kettle in the room, and a wifi that works consistently all the time.

This was our second hotel for a 4 day break in Italy. The staff are very helpful rooms very clean and a good size. The lifts are a little on the old side but they do the job and this really isn’t a negative. The roof top bar and restaurant is awesome! The town is only a 5mins walk with plenty to do there. Nice to have a car park under the hotel as well