Hotel Silken Ciudad de Vitoria

4.0 star property
Hotel in Vitoria-Gasteiz with a 24-hour front desk and a coffee shop
VIP Access

Choose dates to view prices

Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Lobby
Spa
Bar (on property)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008
  • Virgen Blanca Square
    ‪8 min walk‬
  • Mendizorroza Stadium
    ‪13 min walk‬
  • Cathedral of Santa Maria de Vitoria
    ‪13 min walk‬
  • Vitoria (VIT)
    ‪11 min drive‬
VIP Access
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  • Expect exceptional service
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Room options

Club Double Room (Silken Club)

8.8 out of 10
Excellent
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (Parking Included)

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Suite, Balcony

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room Single Use

  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed

Club Double Room Single Use (Silken Club)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 King Bed

Double Room Single Use

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

Standard Double Room (extra bed for a child)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

Suite, Balcony (1 adult)

  • 431 sq ft
  • Sleeps 1
  • 1 King Bed

Junior Suite (1 adulto)

  • 323 sq ft
  • Sleeps 1
  • 1 King Bed

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Room

9.0 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Double Room Single Use (Parking Included)

  • 215 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

About the neighborhood

Vitoria-Gasteiz

Located in Lovaina within a 5-minute walk of Florida Park, Hotel Silken Ciudad de Vitoria is within a 15-minute stroll of Cathedral of Mary Immaculate. This 149-room, 4-star hotel welcomes guests with conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Armory Museum of Alava - 3 min walk - 0.2 miles
  • Virgen Blanca Square - 8 min walk - 0.5 miles
  • Plaza de Espana - 9 min walk - 0.5 miles
  • Mendizorroza Stadium - 13 min walk - 0.7 miles
  • Cathedral of Santa Maria de Vitoria - 13 min walk - 0.7 miles

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 20 min drive

Restaurants

  • ‪La Pepita - ‬4 min walk
  • ‪Cafeteria Lovaina - ‬5 min walk
  • ‪O'Connors - ‬6 min walk
  • ‪Manai - ‬2 min walk
  • ‪Lascaray - ‬1 min walk

About this property

Hotel Silken Ciudad de Vitoria

Hotel in Vitoria-Gasteiz with a 24-hour front desk and a coffee shop
Hotel Silken Ciudad de Vitoria features free WiFi in public areas, meeting rooms, and conference space. Self parking is available for EUR 17 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include laundry facilities, a banquet hall, and a TV in a common area.
Guests can expect free WiFi and 26-inch flat-screen TVs with satellite channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitoria

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 17 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Is free cancellation available at Hotel Silken Ciudad de Vitoria?

Hotel Silken Ciudad de Vitoria provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Silken Ciudad de Vitoria?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Hotel Silken Ciudad de Vitoria on Jul 24, 2025 start from $114.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Silken Ciudad de Vitoria?

This hotel is situated in Lovaina, just steps from Armory Museum of Alava and Florida Park, and within a short walk of Virgen Blanca Square. You'll also find Anillo Verde and Plaza de Espana less than a mile away.

Is parking available on site at Hotel Silken Ciudad de Vitoria?

Yes, parking is offered for EUR 17 per day. Electric car charging is also available for guests.

Does Hotel Silken Ciudad de Vitoria feature a casino at the property?

No, Hotel Silken Ciudad de Vitoria doesn't have a casino.

Is there an indoor pool at Hotel Silken Ciudad de Vitoria?

No, there is no indoor pool at this hotel.

Is Hotel Silken Ciudad de Vitoria good for couples?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and a rainfall showerhead.

Does Hotel Silken Ciudad de Vitoria have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Silken Ciudad de Vitoria feature a restaurant that includes a breakfast menu?

Yes, Hotel Silken Ciudad de Vitoria serves buffet breakfast for a surcharge each morning at Vitoria.

Does Hotel Silken Ciudad de Vitoria allow pets to stay for free?

No, pets aren't allowed at Hotel Silken Ciudad de Vitoria.

Does Hotel Silken Ciudad de Vitoria have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Silken Ciudad de Vitoria?

The closest major airport to Hotel Silken Ciudad de Vitoria is Vitoria (VIT), which is 8.7 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hotel Silken Ciudad de Vitoria?

Yes, some guestrooms at Hotel Silken Ciudad de Vitoria offer a balcony and may feature city views.

Does Hotel Silken Ciudad de Vitoria host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Silken Ciudad de Vitoria.

Hotel Silken Ciudad de Vitoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 319 out of 576 reviews
Rating 8 - Good. 208 out of 576 reviews
Rating 6 - Okay. 35 out of 576 reviews
Rating 4 - Poor. 8 out of 576 reviews
Rating 2 - Terrible. 6 out of 576 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mirielle

Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

It was a bit hard to find. We used the directions included by the hotel, but their signage is so small that we drove around the block 3 times, then only found a small sign and revolving door, but still unsure where to park, unload etc. Eventually we figured it out, and the place is winderful. The staff very freindly and helpful. Now that we know where to park etc, it is excellent !
Stayed 1 night in Mar 2025

10/10 Excellent

Younes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel.

Great experience and pleasant stay. Definitely recommend.
Stayed 1 night in Mar 2025

8/10 Good

eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Needs a gym
Stayed 2 nights in Feb 2025

8/10 Good

CYNTHIA

Stayed 4 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!
Stayed 3 nights in Nov 2024

8/10 Good

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
Stayed 2 nights in Oct 2024

10/10 Excellent

Vinoth

Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk.
Stayed 2 nights in Sep 2024

4/10 Poor

Martin

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and convenience

My favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Stayed 1 night in Jul 2024

8/10 Good

Shellee

Stayed 2 nights in Jun 2024

10/10 Excellent

GERMAN GUILLERMO PELAEZ

Stayed 2 nights in Jun 2024

6/10 Okay

Juan Diego

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
Stayed 1 night in May 2024

8/10 Good

MARIA

Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place! Nice staff great location.
Stayed 1 night in Mar 2024

4/10 Poor

Neil

Liked: Cleanliness
Disliked: Room comfort

Repeat stay - sadly also likely our last…

Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available).
Stayed 1 night in Jan 2024

8/10 Good

Timo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Jose

Stayed 3 nights in Dec 2023

2/10 Terrible

Peter

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Itoria

AC was nor working 1st night. Told front desk next morning “We’ll fix it” Next night AC still not working. Asked front desk next morning they said “Could not get into room because do not disturb sign on door” I say not true, I said “How did you make the bed if sign was there?” Lyer!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A really great hotel, beautifuly modernised in a manner that preserves its art deco design. And the staff couldn't be more helpful. Strongly recommended!
Stayed 2 nights in Sep 2023