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Paloma Backwater Resorts

4.0 star property

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Photo gallery for Paloma Backwater Resorts

Restaurant
Exterior
Exterior
Deluxe Double Room, 1 Queen Bed, Accessible, Lake View | Premium bedding, minibar, in-room safe, desk
Interior

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

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Kainakary.P.O, Alappuzha, Kuttanad Taluk, Kerala, 688501
  • Place, Edathua Church
    ‪8 min drive‬
  • Place, Alappuzha Beach
    ‪15 min drive‬
  • Place, Alleppey Lighthouse
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

Deluxe Double Room, 1 Queen Bed, Accessible, Lake View | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

  • Lake view
  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Alappuzha

Paloma Backwater Resorts is located within a 15-minute drive of Revi Karunakaran Museum and Ambalapuzha Sree Krishna Temple. This 4-star hotel has 35 rooms and welcomes guests with free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Edathua Church - 8 min drive - 3.8 miles
  • Revi Karunakaran Museum - 12 min drive - 5.7 miles
  • Alappuzha Beach - 15 min drive - 9.0 miles
  • Alleppey Lighthouse - 16 min drive - 9.2 miles
  • Ambalapuzha Sree Krishna Temple - 17 min drive - 9.8 miles

Getting around

  • Alappuzha Station - 34 min drive
  • Cochin International Airport (COK) - 158 min drive

Restaurants

  • ‪Bay Route Bistro - ‬11 min drive
  • ‪Brothers hotel - ‬10 min drive
  • ‪Madras Veg Table Restaurant - ‬8 min drive
  • ‪Borma - ‬11 min drive
  • ‪Kream Corner - ‬10 min drive

About this property

Paloma Backwater Resorts

Guests of Paloma Backwater Resorts enjoy a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, and there's also an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Other amenities include balconies or patios, sitting areas, and minibars.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Front of property - evening/night
Baywatch Beach Resort
Ambalapuzha
  • Parking included
  • Free WiFi
  • Laundry
  • Room service
7.6 out of 10, Good, 75 reviews
$16 nightly
The price is $17
Jul 25 - Jul 26
Total with taxes and fees
Baywatch Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for INR 2000.0 per night

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: INR 2000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Paloma Backwater Resorts Resort Alappuzha
Paloma Backwater Resorts Resort
Paloma Backwater Resorts Alappuzha
Paloma Backwater s Alappuzha
Paloma Backwater Resorts Hotel
Paloma Backwater Resorts Kuttanad Taluk
Paloma Backwater Resorts Hotel Kuttanad Taluk

Frequently asked questions

Is a free cancellation option available at Paloma Backwater Resorts?

Paloma Backwater Resorts provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What is there to do around Paloma Backwater Resorts?

This hotel is located in Alappuzha, close to Alleppey Lighthouse, Alappuzha Beach, and Perunthenaruvi Waterfall. Revi Karunakaran Museum is also within a driving distance of 5 mi.

Is parking available on site at Paloma Backwater Resorts?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at Paloma Backwater Resorts?

There is a full-service spa available for guests to enjoy and services include massages.

Does Paloma Backwater Resorts have a casino on the premises?

No, Paloma Backwater Resorts doesn't have a casino.

Is there an indoor pool at Paloma Backwater Resorts?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Paloma Backwater Resorts?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a full-service spa.

Does Paloma Backwater Resorts have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Paloma Backwater Resorts feature a restaurant that includes a breakfast menu?

Yes, Paloma Backwater Resorts serves free buffet breakfast each morning from its restaurant.

Does Paloma Backwater Resorts allow pets to stay for free?

No, pets aren't allowed at Paloma Backwater Resorts.

Does Paloma Backwater Resorts have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Paloma Backwater Resorts?

Yes, every guestroom at Paloma Backwater Resorts comes with a balcony/patio and some offer lake views.

Paloma Backwater Resorts Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

6.8/10

Cleanliness

5.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SRINIVASAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good start post COVID

Enjoyed our stay here. This was our first vacation post COVID. We made up for all that we missed because of COVID. Would recommend a good lake view room. Also take a stroll outside the resort along the river. Don't miss the speed boat ride, you will go through narrow river lanes and low bridges. There is a small jetty for speed boat and shikara within the property itself. Thanks for all the staff for making this memorable,
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUYER BEWARE

We stayed at this HIGHLY OVERRATED hotel in 2 rooms between December 18-20th 2017. The Hotels offers lousy service, lousy housekeeping, a third class restaurant with a dirty torn menu. The airconditioner in our room was leaking profusely and we had to place towel and bathmats on the floor to absorb the water. Early in the morning we were workers started maintenance work on the roof of nearby cottages. There is little or no lighting in the restaurant at night and mosquitoes and insects crawl all over the food. The hotel offers only fixed food menus served as buffets through Breakfast Lunch and Dinner there is no a la carte available for these meals. The food quality is bad. Justin the Manager / Steward in charge of the restaurant is frankly useless. His alternate Anup is a good man and tries to make the best of a horrible situation. The waitressing staff are untrained, tables are left dirty for long periods after guests have finished their meals. A complete and total waste of money. This Hotel (??) should be closed down and I intend to complain about the agency which accorded it Four Star rating. Hotels.com are equally responsible in featuring this hotel on its website, and this is the last time ever that I will book a hotel through Hotels.com.
Stayed 3 nights in Dec 2017
Verified

8/10 Good

Renata

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing place with fabulous views

Great, luxurious place to stay. Beautiful views (but wish they'd clean the rubbish out of the water!). They also offered us a free boat ride on the first night which was fantastic. We stayed off peak so there weren't many people there and it was very quiet. Staff were great and the room we stayed in had excellent views of the lake. I only wish they served alcohol as it would have been nice to have a drink by the pool. The food was also excellent, although many of the things on the menu weren't available (again this is probably as many people weren't staying there so that is understandable). The place did not have much of an atmosphere and was far from things (but great if all you wanted to do was relax).
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort

مايصلح للعائلات

المكان بعيد وغير مناسب للعائلات
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Do NOT recommend

Booked this hotel for two nights during a birthday trip with my mother. The hotel is on a hard-to-access road, not easy to get to town. The website indicates they have amenities that do not exist (a curio shop, full service restaurant). The restaurant was barebones and the food seemed as if it may have been sitting for some time. There was little to do and because of the location it was not easy to get into town to go explore. Nothing on the website indicated the property did not serve alcohol. As it was a birthday celebration, we were hoping for a bit of wine to celebrate the dinner. We were disappointed upon arrival and decided to cut our reservation short. The front desk manager seemed understanding and agreed it was ok for us to stay only one night (of a two-night reservation) and said we could be refunded the second night given we determined this within hours of arriving. We confirmed this again in the morning when leaving. Since then, the hotel has ignored Orbitz's requests to confirm this so blocked the refund. They are simply not responding to multiple emails. They misrepresent information about their property and do not tell the truth to guests. I cannot recommend a stay at this hotel.
Stayed 2 nights in Dec 2017