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Crowne Plaza Al Khobar

5.0 out of 5.0

Recent guest reviews

Good location. Friendly and accommodating hotel staff. Always a pleasant stay for me whenever I'm in Damman. They served good food also. There's a nearby store around the hotel where you can buy all sort of things like pestachio nuts, biryani rice etc. Highly recommended.

Regardless if I'm an IHG member who's almost going to be in "Gold Elite" zone in this couple of nights, I have experienced one of my worst stays in terms of room selections, comfortability, and noises. Upon my arrival and checking in, I asked for getting a quiet zone with a good location, so the front desk staff said sure, we'll grant you one of our best as you're IHG member. I went up with a happiness to my room but found one of the worst experiences in IHG quality services. I was surprised that the room is next to elevators, so you can imagine such kind of noises you would hear during the high traffic, and non comfortable in the way room designed. I called the receptionist and asked to change the room due to above reasons, but they said " sorry we don't have better than this room in time being, but there's one room but not sure if you are going to like it or not so if you wish you can go and check it first'..what kind of services guys you represent Crown Plaza and should be much professional. Anyways, I went first down, talked to the receptionist, waited for the guy who's going to accompany me to check the room then we went up and checked it but actually I didn't liked that much as the smoky scents were on beds, sofa and everywhere in the room. I informed this issue to the receptionist who answered me that "sorry we have only this room!! and we'll send housekeeping to spray an air refreshing that might help"!! As I was in a hurry to a business meeting and they already wasted my time so I accepted but asked them to keep look for me if there's a better choice, but they haven't yet. The story didn't end here, when I got back to my room, I suddenly heard some noises coming from next door, which was unfamiliar in this hotel, but suddenly I realized that my room is connected to next door so no wonder why such noises is happening. I informed the receptionist but he responded me that "sorry but we don't have another option in this time" After I heard this answer, I wondered what kind of loyalty program IHG provides and distinguishes its members!! What kind of services the Crown Plaza turning into it!! I used to see different services earlier..even the fruit dish complimentary I used to see it in my each visit, unfortunately, was not there as well!! What a waste of time, no comfortability, and noises that never seen this hotel. Your slogan claims "small things make a big difference"..be careful!! this difference could leave a negative impression as well!

Cobfortable room and great welcome in reception . Breakfast in open buffet and variety of food. Alrashid shopping mall and other shops are near . internet is free just need to power more the internet .

The Hotel Gave us a 5 Star experience. Special thanks to Mr. Jhonbert of the frontdesk for making surelyr stay was comfortable and pleasurable. The staff also made sure our needs was always provided. From the room, gym, breakfast everyone we encounteredwas generally kind. Kudos to your team!

Stayed here for 4 days on a business trip which falls on Christmas eve and day and it was a really great experience from the room to the buffet breakfast and dinner even the room service was perfect. Would definitely go back and suggest to my friends to stay here

amazing service. shout out to the two employees who helped me when I lost my baggage. Jhonbert the front desk and Felipe the bellboy. They helped me from doing some laundry and also suggesting where I can buy clothes for the night. They were really amazing and helpful.

One of the best hotel. I advise to my known persons to be at this hotel. From the front desk to room boy, every staff is supportive. Highly appreciate their cooperation the day I CHECK-IN to CHECK-OUT. Thanks to one and all at CROWNE PLAZA.

Best in khobar, easy access to the Main Streets and the service if the staff . Attentive staff Babu and Esmaeel at the reception . Good for work and leisure both, rooms are spacious and comfortable . Breakfast has good variety

I would like to thanks all stuff member working there for their professionalism. Good facilities, indoor swimming room, good restaurants and café. Easy parking access, and good parking near to Phoenicia mall and Rashid mall.

I would definitely recommend to my relatives and friends. Hope you could maintain cleanliness and friendly staff which would make our stay more memorable. Room was very cozy and quiet. i was so satisfied with my complete test in your hotel. Felt so relax.

King Abdullah Street Al Khobar Eastern Province

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Indoor pool

Located within a leisurely stroll of Al Rashed Mall, Crowne Plaza Al Khobar is within a few miles (5 km) of Alturki Tower. This 249-room, 5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free valet parking. Also close to this Al Khobar hotel are Al Khobar Water Tower and Khobar Corniche.


Dining

Enjoy dining at one of 2 onsite restaurants including Primavera Restaurant, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 249 soundproofed rooms provide minibars, coffee makers, and free newspapers. Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free bottled water, safes, and phones are also available.


Property features

Crowne Plaza Al Khobar features an indoor pool, a children's pool, and a health club. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for SAR 175 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Club Studio

Full 1 | King 1 | Sleeps 2

Executive Suite, Non Smoking

Full 1 | King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Royal Suite, Multiple Beds

King 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 763 reviews