Four Points by Sheraton Al Ain

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Al Ain

Choose dates to view prices

Room options

View all photos for Deluxe Room, 1 King Bed, Smoking

Deluxe Room, 1 King Bed, Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Smoking

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 36 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Suite, 1 Bedroom, Smoking | Living area | 42-inch flat-screen TV with cable channels, TV, offices

Suite, 1 Bedroom, Smoking

  • 57 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking, Kitchenette

Suite, 1 Bedroom, Smoking, Kitchenette | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Smoking, Kitchenette

  • 64 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Private kitchen | Fridge, coffee/tea maker, electric kettle, highchair

Suite, 1 Bedroom, Kitchenette

  • 80 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking, Balcony

Premium Room, 1 King Bed, Smoking, Balcony | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Smoking, Balcony

  • 43 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Smoking, Balcony

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Smoking, Balcony

  • 43 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Smoking

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds, Smoking

  • 36 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic King Room

  • Sleeps 2

Classic Room With 2 Single Beds

  • Sleeps 2

View all photos for One-Bedroom King Suite

Minibar, in-room safe, desk, laptop workspace

One-Bedroom King Suite

  • Sleeps 2

View all photos for One-Bedroom King Suite With Kitchenette

Minibar, in-room safe, desk, laptop workspace

One-Bedroom King Suite With Kitchenette

  • Sleeps 2

View all photos for Premium, Guest Room, 2 Twins, Balcony

Minibar, in-room safe, desk, laptop workspace

Premium, Guest Room, 2 Twins, Balcony

  • Sleeps 2

View all photos for Premium King Room With Balcony

Minibar, in-room safe, desk, laptop workspace

Premium King Room With Balcony

  • Sleeps 2

Suite With Kitchenette, 1 Bedroom Suite, 1 King, Balcony

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

Deluxe, Guest Room, 2 Twin Beds

  • Sleeps 2

About the neighborhood

Al Ain

Four Points by Sheraton Al Ain places you next to Wahat Hili Mall and within 2 miles (3 km) of Hili Border Post. This 251-room, 5-star hotel has 3 restaurants, an outdoor pool, and free valet parking. Located centrally in Al Ain, it's connected to a shopping center and also close to Hili Archaeological Park and Hili Fun City.

What's nearby

  • Wahat Hili Mall - 1 min walk - 0.1 miles
  • Al Ain Mall - 10 min drive - 5.4 miles
  • Al Ain Oasis Park - 10 min drive - 5.5 miles
  • Al Ain Zoo - 15 min drive - 8.7 miles
  • Jebel Hafeet Mountain - 53 min drive - 22.4 miles

Getting around

  • Al Ain (AAN) - 27 min drive

Restaurants

  • ‪La Brioche - ‬1 min walk
  • ‪Graffiti Burger - ‬18 min walk
  • ‪Karak Stop - ‬3 min drive
  • ‪Dar Al Sham - دار الشام - ‬4 min drive
  • ‪مقهى سهر الليالي - ‬3 min drive

About this property

Four Points by Sheraton Al Ain

Luxury hotel with 3 restaurants connected to a shopping center in Al Ain
Four Points by Sheraton Al Ain features an outdoor pool, a children's pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 640 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and an outdoor tennis court.
Guests can expect to find 42-inch flat-screen TVs with cable channels. Bathrooms offer free toiletries, bidets, slippers, and bathrobes. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AED 89 to 100 for adults and AED 35 to 45 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Elements
  • Hili Majlis
  • Sundeck A Pool Cafe

Things to do

  • Arcade/game room
  • Children's pool
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,411 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a provincial park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Elevator (37 inch wide door)
  • High-pile carpet in room
  • Low-height bed (22 inches high)
  • Low-height desk (28 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Each guest per room must register and provide a national ID or passport at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AED 150 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AED 0 per accommodation, per stay (for guests under 30 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AED 89 to 100 for adults, and AED 35 to 45 for children
  • Airport shuttle fee: AED 640 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Heating is not provided
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Heating is not provided.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Four Points by Sheraton Al Ain.
  • Parking has height restrictions.

Property is also known as

Hili Rayhaan
Hili Rayhaan Rotana
Hili Rayhaan Rotana Al Ain
Hili Rayhaan Rotana Hotel
Hili Rayhaan Rotana Hotel Al Ain
Hili Rotana
Rayhaan Rotana
Rotana Hili
Hili Rayhaan By Rotana Al Ain, Emirate Of Abu Dhabi
Hili Rayhaan by Rotana
Four Points by Sheraton Al Ain Hotel
Four Points by Sheraton Al Ain Al Ain
Four Points by Sheraton Al Ain Hotel Al Ain

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Al Ain?

Four Points by Sheraton Al Ain offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What is there to do within easy reach of Four Points by Sheraton Al Ain?

This hotel is located in Al Ain, just steps from Wahat Hili Mall. You'll also find Hili Archaeological Park and Hili Fun City within a short drive.

Is there parking available at Four Points by Sheraton Al Ain?

Yes, valet parking, self parking and long-term parking are free at the hotel. Though parking is available on request, accessible parking and electric car charging are also available.

Is there a spa available at Four Points by Sheraton Al Ain?

Spa services at the hotel include Swedish massages, sports massages, and couples treatments.

Does Four Points by Sheraton Al Ain include a casino at the property?

No, Four Points by Sheraton Al Ain doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Al Ain?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Four Points by Sheraton Al Ain?

There are many amenities for couples at this hotel, including access to a chef as well as an outdoor pool and a poolside restaurant.

Are there hot tubs at Four Points by Sheraton Al Ain?

No, but guests can enjoy a steam room at this hotel.

Does Four Points by Sheraton Al Ain have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Al Ain has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Does Four Points by Sheraton Al Ain allow pets to stay for free?

No, pets and service animals aren't allowed at Four Points by Sheraton Al Ain.

Does Four Points by Sheraton Al Ain have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Four Points by Sheraton Al Ain?

The closest major airport to Four Points by Sheraton Al Ain is Al Ain (AAN), which is 17.7 mi away (27 minutes by car).

Can I book a room with a balcony at Four Points by Sheraton Al Ain?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy hill or pool views.

Does Four Points by Sheraton Al Ain host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Four Points by Sheraton Al Ain.

Reviews

Four Points by Sheraton Al Ain Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 109 out of 195 reviews
Rating 8 - Good. 71 out of 195 reviews
Rating 6 - Okay. 11 out of 195 reviews
Rating 4 - Poor. 1 out of 195 reviews
Rating 2 - Terrible. 3 out of 195 reviews

Reviews

10/10 Excellent

rakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fatima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in May 2025

4/10 Poor

Shaimaa

Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with beautiful pool and big gym, the biggest breakfast buffet I’ve seen in years and everything fresh! Staff is very friendly and in January it is very quiet and relaxing.
Stayed 1 night in Jan 2025

10/10 Excellent

Abdulla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Abdulla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

2/10 Terrible

Mayra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Breakfast wasn’t great, some food didn’t look fresh, like it was from the day before. I’m not picky, but the options didn’t taste good. If I’d known, I wouldn’t have paid extra for it since I ended up skipping it some days to eat outside. Something in the room, whether the air conditioning or carpet, triggered constant allergies. My throat felt sore, I lost my voice, and I couldn’t breathe properly inside the hotel. I was fine outdoors, but the symptoms started as soon as I stepped into my room. It got so bad that I spent some nights at a friend’s house and was basically paying for a room just to store my bags. It was a 8-night stay, so I tried asking for a refund for the unused nights to book another property, as staying there was unbearable. Expedia approved a refund, but hotel didn’t, only offering to move me to another room, so that was my only option, as without the hotel approval, Expedia couldn’t release the refund. At least the new room was cleaner than the first (which had a dirty bathroom), but the allergies didn’t stop. This booking felt like a total waste of money. This Sheraton didn’t live up to the brand’s usual standards. Expect weird looks from men and judgment for not being fully covered. It made me feel uncomfortable as a Western woman. In the end, staying here was more stressful than relaxing. Between the bad food, health issues, and awkward vibes, it was a really disappointing experience.
Stayed 8 nights in Nov 2024

10/10 Excellent

Abdulla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

8/10 Good

Eyad

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Abdulla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the food was really bad and no taste,
Stayed 1 night in Oct 2024

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect, as gold member , I would like to get an upgrade for room which I never did and late check out please
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid, avoid, avoid

Awful hotel. Hotels.com got hacked. I didn't make this reservation and according to Hotels.com the hotel wouldn't refund the fraudulent charges. Avoid this awful hotel and Hotels.com, two terrible companies to do business with.
Stayed 4 nights in Jul 2024

10/10 Excellent

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الشي الحلو بهذا الفندق هو المول الي يكون في ممر تكدر تدخل للمول من خلال الفندق
Stayed 6 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice room, a bit warm

Overall a nice stay this weekend. Clean and convenient location by mall/Lulu. The AC in our room was not very strong, so it was warm at night despite trying to turn down the temperature and turn up the fan, but other than that, it was a nice stay.
Stayed 1 night in May 2024

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and comfortable

Amazing stay at the Four Points brand as usual
Stayed 1 night in May 2024

8/10 Good

Sohail

Traveled with family
It’s good place to stay
Stayed 13 nights in May 2024

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location friendly environment underground self parking
Stayed 1 night in Apr 2024

10/10 Excellent

sukhpreet

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it, best stay ever
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
my guest room windows were leaking during the rain
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdulla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

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