Ayla Grand Hotel

Hotel in Al Ain with a full-service spa and free valet parking

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Photo gallery for Ayla Grand Hotel

Poolside bar
Poolside bar
Poolside bar
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool, open 7 AM to 8 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Parking included
  • Spa

Explore the area

Map
Othman Bin Affan Street, PO Box 222094, Al Ain
  • Al Ain Mall
    ‪2 min walk‬
  • Al Ain Oasis Park
    ‪16 min walk‬
  • Al Ain Zoo
    ‪10 min drive‬
  • Al Ain (AAN)
    ‪23 min drive‬

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Room options

Deluxe Suite, 2 Bedrooms

  • 1141 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Deluxe Executive Suite

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Suite, 1 Bedroom

  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 376 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Executive Suite

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 376 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Suite, 2 Bedrooms

  • 980 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Suite, 1 Bedroom

  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Al Ain

Located within a 5-minute walk of Al Ain Mall, Ayla Grand Hotel is within a mile (2 km) of Al Ain Oasis Park. This 220-room hotel welcomes guests with conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Al Ain Mall - 2 min walk - 0.1 miles
  • Al Ain Oasis Park - 16 min walk - 0.9 miles
  • Al Ain National Museum - 18 min walk - 1.0 mile
  • United Arab Emirates University - 4 min drive - 2.6 miles
  • Al Ain Zoo - 10 min drive - 5.7 miles

Getting around

  • Al Ain (AAN) - 26 min drive

Restaurants

  • ‪Paul Cafe - ‬3 min walk
  • ‪Gloria Jean's Coffee Al Ain Mall - ‬4 min walk
  • ‪Chili's - ‬3 min walk
  • ‪L’Eto - ‬8 min walk
  • ‪Wood House - ‬4 min walk

About this property

Ayla Grand Hotel

Hotel in Al Ain with a full-service spa and free valet parking
Guests of Ayla Grand Hotel enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 600 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and a rooftop terrace.
Guests can expect to find free WiFi and LED TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities. Housekeeping is available once per stay.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 6 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

Al Naeem has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Italian, Russian, Spanish, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Free valet parking on site
  • Covered extended parking on site (AED 300 per week)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 69 for adults and AED 50 for children
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nara
  • Sky 5 Cafe
  • Tamra

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 389 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AED 100.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 69 for adults and AED 50 for children
  • Airport shuttle fee: AED 600 per vehicle (one-way)
  • Covered extended parking fee: AED 300 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 8 PM.
  • Reservations need to made in advance for massage services, spa treatments, and private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served or permitted at Ayla Grand Hotel.

Property is also known as

Ayla Grand Hotel Al Ain
Ayla Grand Al Ain
Ayla Grand
TOP Ayla Grand Hotel
Ayla Grand Hotel Hotel
Ayla Grand Hotel Al Ain
Ayla Grand Hotel Hotel Al Ain

Frequently asked questions

Is a free cancellation option available at Ayla Grand Hotel?

Ayla Grand Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do around Ayla Grand Hotel?

This hotel is located in Al Ain, a short 4-minute walk from Al Ain Mall and also 19 minutes on foot from Al Ain Oasis Park. You'll also find Al Jimi Mall and Al Ain National Museum within a short drive.

Is there parking available at Ayla Grand Hotel?

Yes, valet parking and self parking are free at the hotel. Extended parking is available for AED 300 per week. Accessible parking is also available for guests.

Is there a spa at Ayla Grand Hotel?

Al Naeem is the hotel's spa and services include Thai massages, sports massages, body wraps, and couples treatments.

Does Ayla Grand Hotel include a casino?

No, Ayla Grand Hotel doesn't have a casino.

Is there an indoor pool at Ayla Grand Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 8 PM.

What amenities will couples enjoy at Ayla Grand Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Does Ayla Grand Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Ayla Grand Hotel have a restaurant that serves breakfast?

Yes, Ayla Grand Hotel has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Does Ayla Grand Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ayla Grand Hotel.

Does Ayla Grand Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ayla Grand Hotel?

The closest major airport to Ayla Grand Hotel is Al Ain (AAN), which is 14.3 mi away (26 minutes by car).

Can I book a room with a balcony at Ayla Grand Hotel?

No, there aren't any guestrooms with balconies at Ayla Grand Hotel.

Ayla Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 149 reviews
Rating 8 - Good. 38 out of 149 reviews
Rating 6 - Okay. 9 out of 149 reviews
Rating 4 - Poor. 5 out of 149 reviews
Rating 2 - Terrible. 5 out of 149 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Beautiful and comfortable, nice pool on rooftop!

Stayed 1 night in Jan 2025

10/10 Excellent

lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay

Great hotel for staying in Al Ain next to a Mall
Stayed 4 nights in Dec 2024

10/10 Excellent

Musleh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Martin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room was really nice. The TV has zero English channels. The reception and concierge never answered their phone. Breakfast Buffet was not great
Stayed 1 night in Oct 2024

10/10 Excellent

ISMAIL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Githu, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice hotel, everything looks new, clean and well maintained. Staff are very friendly. It is basically right across Al Ain mall which means you have pretty much everything you need nearby without even driving. I would stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Very difficult to find any fault with this hotel. Maybe better training of the breakfast staff. None of them understood how to make a tradition English cup of tea., but that is a minor issue. We enjoyed every minute of our stay. We would love to stay there again. Keep up the high standards!
Stayed 6 nights in Oct 2023

10/10 Excellent

Oladoyin, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Oct 2023

4/10 Poor

Mahmoud

Traveled with family
Disliked: Cleanliness, staff & service
Really disappointed with our experience at Ayla Grand Hotel. We found black and red mould in the bathroom (around the shower, bath and bathroom fittings) and a dirty scum around the bath plug - we raised this with a lady on reception who said she would arrange for someone to clean it whilst we were out, we returned and the bathroom was exactly as it was when we left. The room lacks the basic amenities that you would expect in a 5* hotel (for example; bath robe, coffee machine, conditioner, smart/streaming TV and an iron that steams). We were staying with our baby son, and the glass protection on the bedside tables were not secured and nearly fell on my son when lightly knocked - this is really unsafe. Ayla Grand has also clearly cut costs where possible, poor workmanship is evident - one sign of this was the bathroom sink which was nearly unusable due to the faucet being too short for the size of the sink. I’m concerned as we’re due to return to the hotel later this week, and I’d like to speak to someone from the management team to ensure that our experience is at least slightly improved.
Stayed 3 nights in Oct 2023

8/10 Good

Ameena

Stayed 1 night in Jul 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to shopping, quiet location, great services
Stayed 4 nights in Nov 2022

10/10 Excellent

KHARDIATA

8/10 Good

Jawhara

Stayed 1 night in May 2022

8/10 Good

Batool

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

My stay at Ayla grand

It is more of a 4-star standard. The suite was nice. The hotel did not have an adaptor with lots of discussions and talking to the manager an adaptor was provided. Empty plates and cutlery are provided at a cost.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

So bad check in

Check in staff so so so bad. This is not 5 star hotel this is -5 star hotel.
Stayed 1 night in Jun 2022

6/10 Okay

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The stay ok but the receptionist people wasn't that friendly and when I wanted my fiance's sisters and her brother in laws to stop by to visit they told me that only two guests at a time. I felt like they were treating me and my future wife and family badly. They told either i could have two guests or my fiance and I would have to check out right than and there!!!
Stayed 5 nights in Apr 2022

10/10 Excellent

Shaimaa

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay in Al Ain !
Stayed 2 nights in Apr 2022

6/10 Okay

Hassan

Business traveler
Disliked: Cleanliness, staff & service
I arrived on checkout date at 12:00 and informed the receptionist to check my
Stayed 3 nights in Mar 2022

10/10 Excellent

Sahel

Stayed 3 nights in Feb 2022

8/10 Good

Sahel

Stayed 1 night in Feb 2022

6/10 Okay

Reina

Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021