4/10 Poor
A.J A.
Dec 11, 2025
Disliked: Cleanliness
Renters beware. Many of the amenities shown in the listing are not actually available to guests. While the host was responsive, checking in was frustrating, and by the second day we had to reach out again just to get new access information.There is nothing within walking distance. We ended up renting a car, and it was absolutely essential. The dishwasher was very dirty inside, which was disappointing since we rely on it to sanitize dishes for our children.The furnace leaked throughout our entire stay. We were even asked if someone could replace it during our visit. We reluctantly agreed, kept all of our belongings locked up, and ultimately no one came until the last day—when we returned to find a new boiler placed inside the home with no note or communication from the host.Beach access is public, not private as implied. The Kay Beach Club is nice, but everything costs extra, even towels. Only two beach towels were provided at the residence despite us clearly stating we were a family of five.There are trolleys within the resort, but wait times were long—often around 45 minutes. The main resort lobby is adults-only, which we were not told ahead of time and only discovered when we were rudely escorted out while simply asking about dinner options.There are other places to eat on the property, and while we often ended up being the only diners (which was pleasant), we were eaten alive by bugs.Overall: do your homework and plan accordingly.
A.J A.
Stayed 7 nights in Nov 2025