2/10 Terrible
Nestor V.
Jun 25, 2025
Lack of hospitality ,unprofessional Host..
(1) I did not receive a pin from Host to access room in a timely fashion, (2) Host gave me the incorrect name of the place. (3) when the Host and I finally communicated it was approx 2 hrs after check in time. the host was not interested in listening to my concerns and issues. she overtook the conversation was rude, disrespectful, and unprofessional. The Host said to me " do what's best for you, if your not happy you can leave and I will give you a full refund once I see you in the cameras leave the premises." This occurred on the June 13,2025 and as of yet I have not received my full refund despite several calls to VRBO and a conversation with a customer service Supervisor of VRBO
Nestor V.
Stayed 1 night in Jun 2025