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Hotel Puerto de las Nieves

4.0 star property
Hotel in Agaete with a full-service spa and free breakfast

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Photo gallery for Hotel Puerto de las Nieves

Beach nearby
Indoor pool, seasonal outdoor pool
Minibar, in-room safe, desk, blackout drapes
Interior
Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Room service

Explore the area

View in a map
Alcalde Jose de Armas S/N, Agaete, 35480
  • Place, Agaete Natural Pools
    ‪7 min walk‬
  • Place, Dedo de Dios Seastack
  • Place, Agaete Valley
    ‪3 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪58 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double with extra bed

Minibar, in-room safe, desk, blackout drapes

Double with extra bed

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Agaete

Hotel Puerto de las Nieves places you within a 5-minute walk of Las Palmas Beaches and Agaete Ferry Dock. This 30-room, 4-star hotel has a full-service spa along with an indoor pool and a gym.

What's nearby

  • Agaete Ferry Dock - 2 min walk - 0.1 miles
  • Agaete Natural Pools - 7 min walk - 0.4 miles
  • Playa La Caleta - 15 min walk - 0.8 miles
  • Agaete Valley - 3 min drive - 1.2 miles
  • Sardinia de Galdar Beach - 15 min drive - 6.5 miles

Getting around

  • Gran Canaria Airport (LPA) - 47 min drive

Restaurants

  • ‪La Quisquilla de Agaete - ‬13 min walk
  • ‪Restaurante El Dedo De Dios - ‬3 min walk
  • ‪Cofradía de pescadores de Agaete - ‬3 min walk
  • ‪BP - ‬14 min walk
  • ‪Restaurante La Cueva - ‬14 min drive

About this property

Hotel Puerto de las Nieves

Hotel in Agaete with a full-service spa and free breakfast
Hotel Puerto de las Nieves features a full-service spa, an indoor pool, and a gym. If you drive, self parking is EUR 15 per day, and there's also an airport shuttle for a fee. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a business center.
For entertainment, guests can enjoy flat-screen TVs. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include minibars, free newspapers, and safes.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Las Nieves. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily

Accessibility

  • Elevator

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 40.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 15 per day
  • Rollaway bed fee: EUR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Puerto las Nieves Agaete
Hotel Puerto las Nieves
Puerto las Nieves Agaete
Puerto las Nieves
Puerto De Las Nieves Agaete
Hotel Puerto de las Nieves Hotel
Hotel Puerto de las Nieves Agaete
Hotel Puerto de las Nieves Hotel Agaete

Frequently asked questions

Are free cancellation options available at Hotel Puerto de las Nieves?

Hotel Puerto de las Nieves provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do near Hotel Puerto de las Nieves?

This hotel is located in Agaete, just steps from Las Palmas Beaches and Agaete Ferry Dock, and within a short walk of Agaete Natural Pools. You'll also find Dedo de Dios Seastack and Agaete Botanical Gardens less than a mile away.

Is parking available on site at Hotel Puerto de las Nieves?

Yes, covered parking is offered for EUR 15 per day.

Is there a spa at Hotel Puerto de las Nieves?

Spa Las Nieves is the hotel's spa and services include hot stone massages, reflexology, and aromatherapy.

Does Hotel Puerto de las Nieves include a casino?

No, Hotel Puerto de las Nieves doesn't have a casino.

Will I find an indoor pool at Hotel Puerto de las Nieves?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Hotel Puerto de las Nieves?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hotel Puerto de las Nieves have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Puerto de las Nieves have a restaurant with a breakfast menu?

Yes, Hotel Puerto de las Nieves serves free buffet breakfast each morning from its restaurant.

Will Hotel Puerto de las Nieves allow pets to stay for free?

No, pets aren't allowed at Hotel Puerto de las Nieves.

Does Hotel Puerto de las Nieves have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Puerto de las Nieves?

The closest major airport to Hotel Puerto de las Nieves is Gran Canaria Airport (LPA), which is about 22.7 mi away.

Are there rooms with balconies that I can book at Hotel Puerto de las Nieves?

No, there aren't any guestrooms with balconies at Hotel Puerto de las Nieves.

Does Hotel Puerto de las Nieves have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Puerto de las Nieves.

Hotel Puerto de las Nieves Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 187 reviews
Rating 8 - Good. 66 out of 187 reviews
Rating 6 - Okay. 16 out of 187 reviews
Rating 4 - Poor. 2 out of 187 reviews
Rating 2 - Terrible. 0 out of 187 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities

If u cant find anything else

I had high hopes for Hotel Puerto de Las Nieves given its location, but the stay was a letdown. The room felt worn and neglected, with old fixtures and poor cleanliness. The breakfast was equally underwhelming—stale bread, canned fruit, and a painfully slow orange juice machine. The coffee tasted like it had been reused a few times. Items weren’t restocked, and guests were left standing around waiting. We tried the “spa”, more like a damp, over-chlorinated space that felt more stressful than relaxing. The room itself was dark, cold, and uninviting, with sagging mattresses and poor lighting. There were also very few sockets so good luck charging ur phone. By the time we checked out, I honestly understood why the receptionist didn’t bother to ask how our stay had been or say goodbye—she probably knew the answer.
Stayed 1 night in Jul 2025

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

We stayed for two nights and found it very comfortable. The room was a good size, the bathroom was clean and the balcony was huge! The pool was warm and very relaxing. You do need to pay extra for the sauna though. It’s €10/pp. The breakfast was basic but good enough to start the day. The scrambled eggs were really nice.
Stayed 2 nights in Dec 2024

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fabulous building, shades of an old steam ship of faded grandeur, but all the more beautiful because of it, our room was very spacious. The spa pool was great. The breakfast very canarian, but lots of it. Then staff were happy, considerate and helpful. The town is VERY quiet, but it is mid December when I am writing this.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within walking distance to great harbor restaurants, and also a quick drive to the ferry. Secure parking below the hotel is an added feature!!
Stayed 1 night in Mar 2024

10/10 Excellent

Grzegorz

Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel and spa was wonderful 10/10
Stayed 1 night in May 2023

10/10 Excellent

David

Stayed 2 nights in Jul 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
I made a very last minute change of plans and checked out of my previous hotel a day earlier than expected and was lucky enough to have found this hotel. It was reasonably priced, perfectly located, I found parking to be easy but I think I was lucky I found a spot immediately. The hotel staff were lovely. Thank You!
Stayed 1 night in Jun 2023

8/10 Good

Kumud

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2023

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and quiet, breakfast was good and pool and jacuzzi was relaxing, fresh and modern with water jets and massaging loungers in the pool A few things not good such as no English speaking staff, had to rely on Google translate, no English channels on TV, it's the most widely spoken language in the world. We were there for four nights, the first two nights we were wakened by a garbage truck outside at 3.30am, it went on for fifteen minutes, very loud. We asked to change rooms from 208 to 202 which was so much better, so quiet and with our own terrace with a lovely view. The first morning we didn't say we didn't want housekeeping, there wasn't a sign to put outside the door, also we'd only checked in the night before. On returning after a walk I found my flip-flops I'd brought for the pool had been thrown out, I'd left them in a bag in the bathroom, the maids when questioned via the receptionist kept saying they hadn't seen them, but they never admitted to throwing them out, after no luck finding them the head receptionist compensated me 5 euros to replace them, it was an inconvenience as I needed them for the pool and had to make do with training shoes.
Stayed 4 nights in Jan 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Good location, big rooms and value for money

Great location, big rooms if little old fashioned. Good value. Only downside, poor breakfast.
Stayed 1 night in Jan 2023

10/10 Excellent

Raoul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Charming hotel with a fantastic spa.
Stayed 4 nights in Jan 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and comfortable hotel.

Hotel is in great location. The outside of the hotel looks a bit jaded the inside is old fashioned but very clean. The staff are very courteous and helpful. Spa is actually much nicer than I expected. Breakfast very good. Second floor rooms have balconies which is very nice.
Stayed 2 nights in Jan 2023

8/10 Good

Marco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spa and thermarium

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Low key and a bit old fashioned but in a fantastically ideal location for the sea front and the restaurants or bars. My room and individual balcony felt huge. I would very happily return here in an instant.
Stayed 2 nights in Nov 2022

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Maureen

Stayed 7 nights in Jan 2022

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service

Gem of a hotel

Great hitel fir the area with really nice spa swimming pool. Ideal place to base yourself for hiking etc. Friendly and helpful staff, good experience.
Stayed 2 nights in Jan 2022

6/10 Okay

chris

Liked: Cleanliness, staff & service

Pleasant option by the port

Well located hotel with pleasant indoor pool with water jets. Rooms a little dated but clean. Breakfast was good for the price
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the breakfast is brilliant and the spa is lovely.
Stayed 2 nights in Jan 2021

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place where to stay

Great location, friendly staff and very nice spa and room.
Stayed 2 nights in Dec 2020

4/10 Poor

Gordon

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

A bit disappointing

We booked this while travelling round the island after reading reviews and seeing it has a Spa. Booking via the app meant it was done on a no cancellation basis so when we arrived to find the restaurant closed and the Spa closed then disappointing doesn’t come close. If the hotel website was up to date they could have said they were closed and we would have booked elsewhere so my advice is call and check ahead. The rest was fine with the place but they should have allowed a free cancellation seeing as the main amenities weren’t available.
Stayed 1 night in Jul 2019