H10 Atlantic Sunset Horizons Collection

5.0 star property
Bayside hotel with 5 restaurants and 4 outdoor pools

Choose dates to view prices

Photo gallery for H10 Atlantic Sunset Horizons Collection

Relax by the ocean with a clear view from the poolside lounge chairs and umbrellas under the Privilege sign.
Enjoy a panoramic ocean view from the balcony, featuring a sofa, armchair, and table.
Enjoy unobstructed ocean views from this balcony with a wooden pergola, lounge chairs, and a small table.
Relax in a spacious lounge with city views, featuring a variety of seating and a bar area.
Enjoy a serene view of the sea from the balcony, accessible through a large sliding glass door.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Parking included
  • Gym

Explore the area

Map
Av. Adeje 300, 11, Adeje, Santa Cruz de Tenerife, 38678
  • Golf Costa Adeje
    ‪7 min drive‬
  • Fañabé Beach
    ‪10 min drive‬
  • El Duque Beach
    ‪15 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪23 min drive‬

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Room options

Junior Suite (3 Adults)

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Sea View

9.2 out of 10
Wonderful
(7 reviews)
  • 441 sq ft
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Junior Suite (2 adults and 3 children)

10.0 out of 10
Exceptional
(2 reviews)
  • 721 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Privilege 2 adults and 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Double Room, Sea View (3 Adults)

  • 441 sq ft
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Room (Privilege 2 adults and 1 child)

  • 441 sq ft
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Family Room, Pool View (2 adults and 1 child)

  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Family Room (2 adults and 1 child)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Family Room (2 adults and 3 children)

  • 441 sq ft
  • Sleeps 5
  • 2 Large Twin Beds, 1 Double Sofa Bed and 1 Twin Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

Junior Suite (Privilege)

  • 721 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (RoofTop)

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room (Swim-Up 3 Adults)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room (Swim-Up)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room (Privilege 3 Adults)

  • 441 sq ft
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Family Room (2 adults and 2 children)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Suite (RoofTop 3 Adults)

  • 861 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Double Room Single Use, Sea View

  • 441 sq ft
  • Sea view
  • Sleeps 1
  • 2 Large Twin Beds OR 1 King Bed

Family Room, Sea View (3 adults and 1 child)

  • 441 sq ft
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds, 1 Double Sofa Bed and 1 Twin Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

Double Room (3 Adults)

  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Family Room, Pool View (2 adults and 2 children)

  • 441 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)
  • 441 sq ft
  • Sleeps 1
  • 2 Large Twin Beds OR 1 King Bed

Room (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Beach view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Family Room, Sea View (2 adults and 2 children)

  • 441 sq ft
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Double Room, Partial Sea View (3 adults)

  • 441 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Family Room, Sea View (2 adults and 1 child)

  • 441 sq ft
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Double Room, Partial Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Double Room Single Use, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Partial ocean view
  • Sleeps 1
  • 2 Large Twin Beds OR 1 King Bed

Junior Suite (2 adults and 2 children)

  • 721 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (2 adults and 1 child)

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite (RoofTop 2 adults and 2 children)

  • 861 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (RoofTop 2 adults and 1 child)

  • 861 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

Family Room (3 adults and 1 child)

  • 441 sq ft
  • Sleeps 4
  • 2 Large Twin Beds, 1 Double Sofa Bed and 1 Twin Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

Family Room, Sea View (2 adults and 3 children)

  • 441 sq ft
  • Sea view
  • Sleeps 5
  • 2 Large Twin Beds, 1 Double Sofa Bed and 1 Twin Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

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About the neighborhood

Adeje

Located in Costa Adeje, H10 Atlantic Sunset Horizons Collection is within a 10-minute stroll of sights such as Tenerife Beaches and El Pinque. This 291-room, 5-star hotel welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Golf Costa Adeje - 7 min drive - 3.5 miles
  • La Caleta National Park - 9 min drive - 1.9 miles
  • Siam Park - 10 min drive - 7.3 miles
  • Fañabé Beach - 10 min drive - 6.1 miles
  • El Duque Beach - 15 min drive - 6.1 miles

Getting around

  • Tenerife South Airport (TFS) - 27 min drive

Restaurants

  • ‪Restaurante Celso - ‬12 min drive
  • ‪La Masía del Mar - ‬12 min drive
  • ‪Restaurante la Vieja - ‬12 min drive
  • ‪El Caldero - ‬13 min drive
  • ‪The 16th - ‬5 min walk

About this property

H10 Atlantic Sunset Horizons Collection

Bayside hotel with 5 restaurants and 4 outdoor pools
Guests of H10 Atlantic Sunset Horizons Collection have access to a full-service spa, 4 outdoor pools, and a children's pool. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Furnished balconies, minibars, and coffee makers are also standard.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Despacio Spa Centre. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Mike’s Coffee
  • Route 66
  • Sakura Teppanyaki
  • Stromboli
  • The Circle - Pool Bar&Res

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number H-38-4-0000516

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • This property uses geothermal energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

H10 Atlantic Sunset Hotel Adeje
H10 Atlantic Sunset Hotel
H10 Atlantic Sunset Adeje
H10 Atlantic Sunset
H10 Atlantic Sunset Horizons Collection Hotel
H10 Atlantic Sunset Horizons Collection Adeje
H10 Atlantic Sunset Horizons Collection Hotel Adeje

Frequently asked questions

Are free cancellation options available at H10 Atlantic Sunset Horizons Collection?

H10 Atlantic Sunset Horizons Collection provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at H10 Atlantic Sunset Horizons Collection?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at H10 Atlantic Sunset Horizons Collection on Aug 19, 2025 start from $249.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near H10 Atlantic Sunset Horizons Collection?

This hotel is situated in Costa Adeje within a 10-minute walk of Tenerife Beaches and El Pinque. You'll also find La Caleta National Park and Golf Costa Adeje within a short drive.

Is parking available on site at H10 Atlantic Sunset Horizons Collection?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa at H10 Atlantic Sunset Horizons Collection?

Despacio Spa Centre is the hotel's spa and services include body treatments, mani/pedis, facials, and massages.

Does H10 Atlantic Sunset Horizons Collection feature a casino at the property?

No, H10 Atlantic Sunset Horizons Collection doesn't have a casino.

Will I find an indoor pool at H10 Atlantic Sunset Horizons Collection?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 10:00 AM and 6:00 PM.

What will couples enjoy most about a stay at H10 Atlantic Sunset Horizons Collection?

There are many amenities for couples at this hotel, including 4 outdoor pools and a poolside bar plus some guestrooms feature private plunge pools.

Does H10 Atlantic Sunset Horizons Collection have a hot tub?

Yes, this hotel has a spa tub.

Does H10 Atlantic Sunset Horizons Collection have a restaurant with a breakfast menu?

Yes, H10 Atlantic Sunset Horizons Collection has 5 restaurants, and serves free buffet breakfast each morning.

Will H10 Atlantic Sunset Horizons Collection allow pets to stay for free?

No, pets aren't allowed at H10 Atlantic Sunset Horizons Collection though service animals are welcome.

Does H10 Atlantic Sunset Horizons Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from H10 Atlantic Sunset Horizons Collection?

The closest major airport to H10 Atlantic Sunset Horizons Collection is Tenerife South Airport (TFS), which is 17.5 mi away (27 minutes by car). Another top airport is La Gomera (GMZ), which is around 27.4 mi away.

Can I book a room with a balcony at H10 Atlantic Sunset Horizons Collection?

Yes, every guestroom at H10 Atlantic Sunset Horizons Collection comes with a furnished balcony with some featuring sea or pool views.

H10 Atlantic Sunset Horizons Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 292 reviews
Rating 8 - Good. 67 out of 292 reviews
Rating 6 - Okay. 23 out of 292 reviews
Rating 4 - Poor. 13 out of 292 reviews
Rating 2 - Terrible. 4 out of 292 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yuliya

Stayed 7 nights in Apr 2025

8/10 Good

Jeffrey Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Firoz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, whenever I reached out to them with a question or something that needed their attention they were prompt in helping me out. The room I stayed was in great condition clean with all the amenities I was expecting. Overall I would recommend this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael, Glen Ellyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful location result in a brilliant holiday.
Stayed 7 nights in Mar 2025

10/10 Excellent

maria

Stayed 7 nights in Mar 2025

10/10 Excellent

simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in this excellent hotel

Lovely hotel with three pools. Service excellent, nothing too much trouble. We were half board, and the food was really good, different every night.
Stayed 3 nights in Mar 2025

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families but Kids club needs a makeover

We had a fantastic stay at this H10 hotel, especially as a family with kids. The hotel was super child-friendly, with plenty of activities to keep little ones entertained. The buffet was amazing—great variety and high quality—and the service was top-notch, with staff going above and beyond to ensure we had the best stay. The only downside was the kids’ club, which lacked a good toy assortment. Some toys were either broken or not very clean, which was disappointing given the hotel’s standard. That said, the staff there were absolutely lovely. Overall, we had a great experience and would still highly recommend it for families!
Stayed 5 nights in Feb 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CHILL OUT WEEK .

Super hotel, super service . We were a family of 3 generations aged 23 to 81. The hotel suited all of us for a quiet relaxing week away. Every member of staff had a genuine smile an seemed pleased to work there. We were half board and more than happy with the main buffet restaurant. The pools were all heated, even my husband used them and it does have to be warm for him to venture in! The resort is hilly but taxis were readily available and the bus service was easy and regular. We had a room overlooking the Hard Rock Hotel. Yes, there was music to be heard but it ended at 11pm and during the day we were barely in the room to hear it. Those rooms offered a side sea view even from the block furthest away. We would definitely return to the hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

James, Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable holiday
Stayed 7 nights in Jan 2025

10/10 Excellent

Winston Geoffrey Dannatt, Chepstow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect resort experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and chilled out place to stay!

Lovely stay, super pleasant and easy! A great place to get some calm and relaxation
Stayed 3 nights in Jan 2025

8/10 Good

Seb

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

ERIC

Stayed 1 night in Jan 2025

2/10 Terrible

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

It’s a shame

Nice location and good pool for the kids. What lets it down is genuinely terrible service. 45 minutes to check in, no coffee service at breakfast, tried to order a coffee after dinner, no coffee. Takeaway coffee from the cafe..prohibited. Towel service always empty so no pool towels available. Went to the Spa, and the attendant was sick…trying to enjoy my massage with sniff cough sniff was gross. I was still charged anyway even though cancelled 1/3 of way through. It is a shame but the service is 2* at Best. Room nice, view stunning and buffet quite good. I think they just need more trained staff or to pay them properly:
Stayed 3 nights in Dec 2024

8/10 Good

Edel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Food options were pretty good. Gala dinner on 25 Dec was delicious. Spacious room. Pity about loud music from neighbouring hotel so couldn’t enjoy our balcony with lateral sea view very much. Coffee in room was tasteless and horrible. It certainly did not reflect a hotel in a 5 star category.
Stayed 6 nights in Dec 2024

10/10 Excellent

Damandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Will be going back, everything was amazing. Had the best time
Stayed 6 nights in Dec 2024

10/10 Excellent

Elmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 7 nights in Nov 2024

6/10 Okay

Denise

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
All restaurant are closed on the weekends except buffet. Not much to do! Buffet open n daughter got locked in bathroom.
Stayed 3 nights in Nov 2024

10/10 Excellent

Simone, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beyond what we expected, great room and view, amazing staff, great food options! Must stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

FRED, Shawnee Mission

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. Rooms are large and comfortable. A truly relaxing place. My only complaint is the dining options. The Italian restaurant is very good. Difficult to get a reservation. We enjoyed the breakfast buffet. Did not want buffet for dinner. The Japanese restaurant was closed on the weekend. Tried for a reservation on Monday and Tuesday they were completely booked. Long story short we ate Italian 3 nights and then gave in to buffet.
Stayed 4 nights in Oct 2024

10/10 Excellent

Srinivasu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Best holiday resort

it a best holiday we had.
Stayed 4 nights in Aug 2024

10/10 Excellent

kieran

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, extremely helpful. always smiling and nothing seems to much trouble. This property is ideal for very young families but, not really for those with teenagers, as there is little for them to do and no entertainment at all for them.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lavinnya

Stayed 4 nights in Jun 2024