Horrible service, specially room service, wrong order and not helpful
A very nice hotel with extremely friendly and helpful people. Kudos to Michael and all the other marvelous personnel! Their pick-up service to and from the hotel is fabulous. What makes it VERY special is their massages. That alone is enough reason to come back. As a matter of fact, we once had a long stop-over in Addis and arranged to be picked up for a massage. Just fabulous!
Located in Bole within a mile (2 km) of ECA Conference Center, Capital Hotel & Spa is within 2 miles (3 km) of “Red Terror” Martyrs' Memorial Museum. This 3.5-star hotel welcomes guests with 114 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour health club.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 9:30 AM.
All 114 rooms provide minibars, free bottled water, and ceiling fans. Guests can expect 42-inch LCD TVs with digital channels and first-run movies, along with free WiFi and wired Internet. Tempur-Pedic beds sport Egyptian cotton sheets and down comforters, and bathrooms offer free toiletries and bathrobes. Safes and ironing boards are other standard amenities.
Guests of Capital Hotel & Spa enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a 24-hour health club, free WiFi in public areas, and a conference center.
Horrible service, specially room service, wrong order and not helpful
Dear Valued Guest Thank you for staying with us and giving us a feed back here on Expedia. Looking forward to welcome you back at capital hotel and spa again in the near future! Best Regards,
A very nice hotel with extremely friendly and helpful people. Kudos to Michael and all the other marvelous personnel! Their pick-up service to and from the hotel is fabulous. What makes it VERY special is their massages. That alone is enough reason to come back. As a matter of fact, we once had a long stop-over in Addis and arranged to be picked up for a massage. Just fabulous!
Dear Sjimon, Thank you for taking the time to write such a detailed review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. It is always pleasing to hear that our guests were left highly satisfied with their overall experience. We appreciate your review and look forward to welcoming you back to capital hotel and spa. Best Regards,
Dear Valued guest, Thank you for taking time to review our property. we would like to apologize for the inconvenience occurred on the service and promise to fix and take corrective action. we hope you will give us another chance to serve you with a better experience.