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Best Western Hotel Santa Caterina

4.0 star property
Eco-certified hotel with a seasonal outdoor pool and a 24-hour front desk

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Photo gallery for Best Western Hotel Santa Caterina

Seasonal outdoor pool
Exterior
Reception
Lobby
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Via Santa Caterina, 42/b, Acireale, CT, 95024
  • Timpa Natural Reserve
    ‪3 min walk‬
  • Acireale Cathedral
    ‪12 min walk‬
  • Piazza del Duomo
    ‪12 min walk‬
  • Catania (CTA-Fontanarossa)
    ‪23 min drive‬

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Room options

View all photos for Junior Suite, Multiple Beds, Jetted Tub

Junior Suite, Multiple Beds, Jetted Tub | 1 bedroom, pillowtop beds, minibar, in-room safe

Junior Suite, Multiple Beds, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, pillowtop beds, minibar, in-room safe

Standard Room, Multiple Beds

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed (Twin bed on request)

Standard Room, 1 Queen Bed (Twin bed on request) | 1 bedroom, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed (Twin bed on request)

9.2 out of 10
Wonderful
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Acireale

Located within a 5-minute walk of Timpa Natural Reserve, Best Western Hotel Santa Caterina is within a 15-minute stroll of Basilica di San Sebastiano. This 23-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Timpa Natural Reserve - 3 min walk - 0.2 miles
  • Basilica di San Sebastiano - 10 min walk - 0.6 miles
  • Piazza San Domenico - 12 min walk - 0.7 miles
  • Acireale Cathedral - 12 min walk - 0.7 miles
  • Piazza del Duomo - 12 min walk - 0.7 miles

Getting around

  • Acireale Station - 15 min walk
  • Fontanarossa Airport (CTA) - 35 min drive

Restaurants

  • ‪Cipriani Michele - ‬9 min walk
  • ‪Moro - ‬13 min walk
  • ‪Frumento - ‬9 min walk
  • ‪Acqua del Ferro - ‬1 min walk
  • ‪Etimuè Pub Birreria - ‬11 min walk

About this property

Best Western Hotel Santa Caterina

Eco-certified hotel with a seasonal outdoor pool and a 24-hour front desk
Guests of Best Western Hotel Santa Caterina enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. You can take advantage of free parking, along with an airport shuttle (available on request) for EUR 120 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this golf hotel include coffee/tea in a common area, a meeting room, and express check-in.
Guests can enjoy free WiFi and LCD TVs. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, minibars, and electric kettles.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 PM at scheduled times and on request
  • Beach shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Aquadelferro

Things to do

  • 18-hole adjacent golf course
  • Bicycle storage
  • Golf caddies
  • Golf carts
  • Private wine tours
  • Ropes course
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas
  • Wine tasting room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.0 per night
  • Cribs/infant beds are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 120 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: EUR 10 per pet, per day
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Special Protection (Best Western Italy)
  • Check-in: 2:00 PM—-6:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.
Property Registration Number IT087004A1DA28B2D4

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Special Protection (Best Western Italy).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to November.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Santa Caterina Acireale
Santa Caterina Hotel
Santa Caterina Hotel Acireale
Santa Caterina Hotel
Best Santa Caterina Acireale
Best Western Hotel Santa Caterina Hotel
Best Western Hotel Santa Caterina Acireale
Best Western Hotel Santa Caterina Hotel Acireale

Frequently asked questions

What is there to do near Best Western Hotel Santa Caterina?

This hotel in Acireale is within a 10-minute walk of Timpa Natural Reserve and Basilica di San Sebastiano. You'll also find Ionian Sea and Acireale Cathedral less than a mile away.

Is there parking available at Best Western Hotel Santa Caterina?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Best Western Hotel Santa Caterina feature a casino on the premises?

No, Best Western Hotel Santa Caterina doesn't have a casino.

Is there an indoor pool at Best Western Hotel Santa Caterina?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 7:00 PM and the seasonal pool is normally open from April until November.

What do couples enjoy most about Best Western Hotel Santa Caterina?

This waterfront hotel offers many amenities for couples, including Champagne service as well as a bar and an ocean-view restaurant.

Are there hot tubs at Best Western Hotel Santa Caterina?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Hotel Santa Caterina have a restaurant with a breakfast menu?

Yes, Best Western Hotel Santa Caterina serves buffet breakfast for a surcharge each morning at Aquadelferro.

Does Best Western Hotel Santa Caterina allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Hotel Santa Caterina for a fee of EUR 10 per pet, per day.

Are there connecting rooms at Best Western Hotel Santa Caterina?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Hotel Santa Caterina?

The closest major airport to Best Western Hotel Santa Caterina is Fontanarossa Airport (CTA), which is 21.2 mi away (35 minutes by car).

Can I book a room with a balcony at Best Western Hotel Santa Caterina?

Yes, every guestroom at Best Western Hotel Santa Caterina comes with a balcony with some featuring sea views.

Does Best Western Hotel Santa Caterina host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western Hotel Santa Caterina.

Best Western Hotel Santa Caterina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 179 out of 406 reviews
Rating 8 - Good. 186 out of 406 reviews
Rating 6 - Okay. 26 out of 406 reviews
Rating 4 - Poor. 12 out of 406 reviews
Rating 2 - Terrible. 3 out of 406 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

CLAUDIA

Liked: Property conditions & facilities
Nothing did stand out for good, or bad. Definitely wouldn't recommend it as a stay for the location, makes no sense, it's far from everything, unless you're visiting Acireale, then of course. But still, was absolutely average, not worth the value, unless again you want to explore Acireale.
Stayed 3 nights in Mar 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a wonderful boutique property walking distance from town and quiet neighborhoods. The people are extraordinary nice, accommodating and helpful. The restaurant is also excellent. My only issue is it's on the highway and the highway noise is noticeable.
Stayed 2 nights in Dec 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness
Hotel waa difficult to find becaiae of the location. Beautiful room and hotel but staff were rude.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Really Dissappinting

Understaffed and lots of petty things spoilt a really beautiful hotel. Charges for pool towels and water in the room. Refusing an extra coffee at breakfast and some unfriendly staff members (some Lovely too). Wonderful pool area short work to the beautiful town. My friend had paid in advance and the hotel tried to take an extra deposit before arrival then again tried to take full payment on check out. Such a shame as so many good points to the hotel and would be very easy to make it feel more luxury and not be spoilt by petty things and irritated staff. Aware English people are generally annoying to the rest of Europe and maybe this was an issue which I can understand
Stayed 3 nights in Sep 2024

10/10 Excellent

Kirsten, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Louise Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Views at the property were amazing, staff were generally pretty friendly with the exception of a couple. In terms of cleanliness everywhere was spotless. We would have liked a bigger pool and the food at the restaurant for breakfast and dinner was just ok. Bed was super comfy
Stayed 4 nights in May 2024

4/10 Poor

Florin, Renton

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The most expensive and the worst (by far) hotel we stayed in Sicily. Arrived late after a long day on the road. Got probably one of their worst rooms, in an almost empty hotel, in a dark corner with a claustrophobic feel. Woke up super congested, it turns out the bathroom has a strong mold smell. There is no step to the shower cabin, and all the water leaking on the floor did it’s damage over time. We were moved to an equal size room with a properly designed shower cabin, without the mold problem and with more open views. While an almost empty hotel in off-season would put their guests in the worst rooms defies logic, especially given their VIP, free upgrades protocols. Breakfast was also the worst we experienced in Sicily, stale Costc-llike muffins. In all the other places we stayed in Sicily there was a cornucopia of delicious crostadas, eggs etc. The freshly squeezed orange juice was nice but we had that everywhere. Had to work for part of the day and chose a hotel with presumably a good internet connection. The problem is that it requires to reconnect your devices each time after they went dormant which can cause problems with uploads and downloads.
Stayed 2 nights in Mar 2023

8/10 Good

Kwong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super nice, and it’s a good place to stay and access the town. Would have liked to have access to a heated pool! Rooms are pretty small but comfy bed, and liked the outdoor patio
Stayed 2 nights in Feb 2024

10/10 Excellent

John, Colts Neck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit hard to find but oh what a find! Lovely room, helpful staff, excellent food, perfect view. And very very reasonable.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Lovely property. Well appointed.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a really good restaurant! The room was clean and had a beautiful view of the ocean.

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazingly large rooms and bathrooms. Really nice breakfast available and restaurant. The town center is walking distance and the area is safe. I highly recommend this property :-)
Stayed 1 night in Oct 2022

10/10 Excellent

Lulu

Stayed 5 nights in Jul 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVED IT!

Everyone was SOOO nice! breakfast is GREAt staff are amazing restaurant for dinner was world class views and pool outstanding just loved this stay. They lent me a phone charger and let me check in early, they are just so nice. The bottled water in the fridge isnt free tho and I didnt realize so just be aware :) I did go buy a fluffy pillow as they are all flat and hard and I get migraines so am ridiculously picky, not their fault but if anyone else suffers as I do, bring something to soften the head.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

CHARLES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Sep 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay. Staff was so helpful on w. Food was good at the restaurant, rooms very clean
Stayed 2 nights in Oct 2019

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The staff was exceptionally kind and helpful. The beds were a bit hard; but, otherwise the rooms were comfortable and clean. We quickly discovered Catania was not the trip for us (too big, too much traffic, too many people). The staff was quick to advise a wonderful drive to Mt. Etna. It was a fabulous experience overall!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class restaurant with excellent food and knowledgeable staff, excellent service provided by Rita at the front desk, starting with the welcome we received. Rooms are well designed with plenty of charging stations, which is a must for travel these days.
Stayed 5 nights in Sep 2019

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A room with a view

The room was nice we over looked the Mediterranean Sea. The food was good and the staff was very helpful.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely small hotel in an interesting area. Clean and well organised. The staff are friendly and helpful without being pushy. It has a lovely pool area and a good restaurant. Acireale is about 15 minutes slow stroll away, uphill there and downhill back to the hotel. The town is authentically Sicilian and most of the holidaymakers there are Italian. We had a lovely week there in August.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Claimed to have beach access but wasn’t yet open for the season. They gave us a 30% discount for one of our 3 nights as compensation.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 14 days and took day trips by car from Acireale. The hotel staff was friendly and helpful recommending places and restaurants to visit. It was a slight uphill walk into the center of Acireale but after two weeks of evaluating, we would stay there again rather than in the center. Acireale is a great place to visit. Everyone there was super friendly and helpful.
Stayed 14 nights in Apr 2019