Staff was very attentive and helpful. Very nice brunch.
Property itself as fine, but the service wasn’t up to standard. We ordered something from their happy hour menu by the poolside. Waiter took order, vanished, and came by after 40 minutes (7:40) to tell us that those making the grills hadn’t started. Obviously, that was a lie. Asked a front desk attendant on Sunday morning what time breakfast started and he said 7AM on the weekends. We walked into the restaurant at 6:45AM only to find out that breakfast started at 6:30AM. Meanwhile, one of the restaurant staff proceeded to clean around the potatoes with a dirty rag. It was absolutely disgusting! They have a lot of work to do to improve service.
All was perfect! Absolutely excellent staff, wonderful pool and beach access, good food, completely lovely room, relaxing spa. Two things I would request: 1) ATM on the property. Somewhere. 2) Clean the lane separators in the lane pool. Gross mold on several. And can be easily fixed.
Very friendly and helpful staff, good service, clean and room was very comfortable
Located in Labadi, Labadi Beach Hotel is adjacent to Labadi Beach with other popular attractions like U.S. Embassy within a within a few miles (5 km). This 164-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 3 restaurants.
Enjoy dining at The Akwaaba Restaurant, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
The 164 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. 40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free minibar items, free weekday newspapers, and free bottled water are also standard.
Guests of Labadi Beach Hotel have access to a full-service spa, 2 outdoor pools, and a children's pool. For transportation, you can make use of an airport shuttle (available 24 hours) for GHS 50.00 per person one-way, as well as limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a health club, outdoor tennis courts, and free WiFi in public areas.
Staff was very attentive and helpful. Very nice brunch.
Property itself as fine, but the service wasn’t up to standard. We ordered something from their happy hour menu by the poolside. Waiter took order, vanished, and came by after 40 minutes (7:40) to tell us that those making the grills hadn’t started. Obviously, that was a lie. Asked a front desk attendant on Sunday morning what time breakfast started and he said 7AM on the weekends. We walked into the restaurant at 6:45AM only to find out that breakfast started at 6:30AM. Meanwhile, one of the restaurant staff proceeded to clean around the potatoes with a dirty rag. It was absolutely disgusting! They have a lot of work to do to improve service.
Dear KO, Thank you for staying with us. Your feedback on service and standard has received serious attention. This is so because we place premium on service and standard We apologize for the delay in getting your order delivered and. . A refresher training on customer service has been arranged. We are also organizing training on product knowledge for our Reception staff to be able to inform guests on any facilities and services in the hotel. We do hope you will give us the opportunity to host you and experience our hospitality. Kind regards
Thank you for your rating. We cant wait to welcome you back
Dear Guest, We are sorry you were unhappy during your stay with us. We will ensure that the issue you experienced is fixed. Thank you for letting us know . Kind regards Irene Ofori-Teiko
All was perfect! Absolutely excellent staff, wonderful pool and beach access, good food, completely lovely room, relaxing spa. Two things I would request: 1) ATM on the property. Somewhere. 2) Clean the lane separators in the lane pool. Gross mold on several. And can be easily fixed.
Dear Melanie, Thank you for staying with us and your feedback. We noted your comments and all will be action. Your request to have an ATM machine in the hotel is also noted. We look forward to welcoming you back in the near future
Very friendly and helpful staff, good service, clean and room was very comfortable
Dear Valued guest, Thank you for staying with us. Grateful for the rating. Look forward to welcoming you back. Kind regards