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Hotel & Spa Sol Y Luna

Property class: 3

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Photo gallery for Hotel & Spa Sol Y Luna

Pool
Room
Lobby sitting area
Exterior
Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Vasco de Gama No. 3031, Costa Azul, Acapulco, GRO, 39850
  • Place, El Rollo Acapulco
    ‪3 min walk‬
  • Place, Icacos Beach
    ‪7 min walk‬
  • Place, Acapulco Convention Center
    ‪12 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪63 min drive‬

Room options

View all photos for Standard Double Room

Room

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Acapulco

Located in Costera Acapulco, Hotel & Spa Sol Y Luna is next to Naval History Museum and Casa de la Cultura. This 41-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Casa de la Cultura - 2 min walk - 0.1 miles
  • El Rollo Acapulco - 3 min walk - 0.2 miles
  • Icacos Beach - 7 min walk - 0.4 miles
  • Acapulco Convention Center - 12 min walk - 0.7 miles
  • Acapulco Golf Club - 15 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 24 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Verde Vegan y Verde Pistache - ‬3 min walk
  • ‪Suntory - ‬2 min walk
  • ‪Questa Pasta - ‬3 min walk
  • ‪Cosecha - ‬1 min walk

About this property

Hotel & Spa Sol Y Luna

Hotel & Spa Sol Y Luna features an outdoor pool, free WiFi in public areas, and spa services. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a terrace and a hair salon.
Guests can expect to find free WiFi and TVs. Ceiling fans, safes, and desks are also available.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Sol y Luna Acapulco
Sol y Luna Acapulco
Hotel Spa Sol y Luna
Hotel & Spa Sol Y Luna Hotel
Hotel & Spa Sol Y Luna Acapulco
Hotel & Spa Sol Y Luna Hotel Acapulco

Frequently asked questions

What is there to do near Hotel & Spa Sol Y Luna?

This hotel is situated in Costera Acapulco, just steps from Naval History Museum and Casa de la Cultura, and within a short walk of Icacos Beach. You'll also find Acapulco Golf Club and El Veladero National Park less than a mile away.

Is parking available on site at Hotel & Spa Sol Y Luna?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel & Spa Sol Y Luna?

Spa services at the hotel include mani/pedis.

Does Hotel & Spa Sol Y Luna have a casino on the premises?

No, Hotel & Spa Sol Y Luna doesn't have a casino.

Is there an indoor pool at Hotel & Spa Sol Y Luna?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel & Spa Sol Y Luna?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel & Spa Sol Y Luna?

No, there isn't a spa tub at this hotel.

Does Hotel & Spa Sol Y Luna have a restaurant with a breakfast menu?

No, Hotel & Spa Sol Y Luna doesn't have a restaurant that serves breakfast.

Will Hotel & Spa Sol Y Luna allow pets to stay free of charge?

No, pets aren't allowed at Hotel & Spa Sol Y Luna.

Are there connecting rooms at Hotel & Spa Sol Y Luna?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel & Spa Sol Y Luna?

The closest major airport to Hotel & Spa Sol Y Luna is General Juan N. Alvarez Intl. Airport (ACA), which is 10.1 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Hotel & Spa Sol Y Luna?

No, there aren't any guestrooms at Hotel & Spa Sol Y Luna that offer a balcony.

Hotel & Spa Sol Y Luna Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 4 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia y organizada bien localizada me encanto
Stayed 3 nights in Jun 2019
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Que a pesar de notificar que vas a cancelar noches por x situacio , el hotel no da oportunidad de hacerlo y te cobran toda la estancia completa
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deben colocar agua para beber en las habitaciones de cortesía
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
despues de un pequeño insidente al principio despues la atencion fue muy agradable
Stayed 3 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Hotel limpio, con algunos detalles

En general el hotel es bueno, los únicos 2 problemas son que se tiene que dejar la llave de la habitación en recepción cada vez que sales del hotel y el otro punto malo es que el aire acondicionado lo controlan desde la recepción y en las noches tienes que estar hablando para que lo prendan o lo apaguen porque es muy molesto tener el aire encendido y con intensidad fuerte, y en cuanto lo apagan se vuelve a encerrar el calor en la habitación, por tal motivo no puedes dormir... sin embargo, si el huesped controlará el aire directamente desde su habitación, sería diferente la situación.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El hotel es pequeño pero esta muy bien. La limpieza de las habitaciones es muy buena. La cama y las almohadas no son tan cómodas. Y no tiene restaurante. Se supone que es un hotel & spa. Pero el spa ya no funciona. Según dicen hace tiempo.
Verified review

6/10 Okay

Disliked: Room comfort
No muy bien
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel sencillo y feo

Hotel muy sencillo, no ofreció estacionamiento, la TV es el clásico aparato viejo y pequeño, el aire acondicionado lo activan a discreción, no tiene restaurante, no abren el bar, en general muchos contras.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD...

Muy bueno. lo recomiendo.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pequeño pero agradable cerca de la Costera

El hotel es sencillo y pequeño, pero es acogedor y la limpieza de las instalaciones es óptima. Aunque el hotel tiene pocos pisos, agradecí la presencia de un elevador puesto que llevaba conmigo a mi padre, que es un señor mayor de edad y se le dificulta subir las escaleras. Las instalaciones se notan renovadas, incluyendo las habitaciones, cosa que se agradece. La ubicación es muy buena, a tan solo una cuadra de la Costera y muy cerca de varios negocios comerciales, así que solo debíamos caminar unos cuantos pasos para encontrar un lugar para comer. Grandiosa relación precio-calidad
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UN HOTEL PEQUEÑITO, PERO CON EXCELENTE SERVICIO! RECOMENDABLE
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Bueno

Bien
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Muy mala experiencia, estacionamiento minúsculo

Se nos hizo esperar 3 horas hasta la entrega de la habitación para poder usar otras instalaciones del hotel (estacionamiento, alberca). Ni siquiera se nos permitió usar el baño, pues supuestamente estaba "tapado". Nos dieron las toallas incompletas, y no había toalla para manos en el baño. Aún así, nos pidieron depósito por las toallas. Sin agua de cortesía (también te la cobran). El estacionamiento es extremadamente reducido, es un chiste. Y se atreven a tener cajones apartados.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable esta muy cerca la playa

Muy bonito, muy comodo su petsonal muy amable,espero regresar muy pronto.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Amenities
Stayed 2 nights in May 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service