Hawthorn Suites By Wyndham Abuja4.0 out of 5.0
Recent guest reviews
Rooms are nice and quite spacious. Staff is courteous and always ready to assist. There is not much choice/variety for breakfast. Free WiFi is slow and not regular. You will have to pay for faster WIFI connection. Hotel is under renovation so no pool and no gym. Location is ok with a supermarket and some restaurants within walking distance. The hotel has drivers and cars available if needed, which is quite convenient if you don’t want to take the local taxis
Spacious Room with no issues at all, staff is friendly and willing to help at all hours. It is obvious when the renovations are done the hotel is going to be a top selection in Abuja with a big pool to follow
I totally enjoyed my stay. It reminds me of hotels in London. My husband had lunch there and insisted that we stayed in Hawthorn suites because of the food. He was right. The food was delicious. The downside was that though we can as a couple, only one person can have breakfast. That should be worked on. Couples should be entitled to breakfast.
The website is misleading, everything it says on the website is not true at the hotel. Its undergoing renovations. One would think it should be mentioned on the website, First impression is that its comfortable, Until you've booked in. The room is clean and acceptable, and that's where it stops. Not all the TV channels work or tuned in properly There is a coffee machine in the room, but NO coffee granules to make coffee. Complimentary water lasts 2 days, then they don't replenish Wifi is free, but be warned, its extremely slow. you have to pay for a faster connection. The food choices at breakfast is terrible, granted is caters for the local visitor, but not for an international guest. Don't drink the coffee, its mixed with the tea. Drink instant coffee instead. They run out of stock and the staff shrug their shoulders and say they don't know. They ran out of butter, Really Butter who runs out of butter. There is a basic dinner menu, again most of what's on the menu is where it stays, on the menu. You get the standard reply, OUT OF STOCK, WE DONT HAVE. You don't even get offered an alternative For those who like an alcoholic beverage, STAY AWAY. this establishment does not serve alcohol. I can go on and on and on. In short rather stay at the Sheraton or Hilton The website is misleading, everything it says on the website is not true at the hotel. Its undergoing renovations. One would think it should be mentioned on the website,
Hawthorne Suites service was similar to what is obtainable outside the country. Would suggest that ongoing renovation work is concluded in good time. I would recommend the hotel to anyone seeking for lodging in Abuja
Rooms are large but standard of rooms is very very low. Carpets are heavily stained. Corners are full of dust and dirt. I asked for change of room since i could not stay in such a dirty room - and I am used to a lot. I got a two floor suit, cleanliness was a bit better but still 2* standard. Food is very substandard. Staff tried all to make the stay of 2 nights bearable, well done. For the price of >200 USD per room a 2* facility that is even dirty???
The hotel definitely needs some maintenance and sprucing up: while probably lovely originally, everything is now old and worn, although fine for short stays. The furniture is worn, and the shower in my room didn't work well, but it was functional enough for the week I was there. The hotel staff are friendly and helpful. The breakfasts are good and have a variety of options, dinner options are also good, but service is very slow.
In dire need of an upgrade . Definitely not well maintained. Service is patch especially from the restaurant. Will definitely will not be staying here ever again. Had to change room at least 3 times, as the rug was so bad in the first room. A plate of fruit and a drink was sent to me to make up for the inconveniences . Hotel seems to lack any form of management so the font office staff are floundering.I really wonder why the hotels in abuja are so poorly maintained with very poor service.
This place looks like it was great at inception. But unfortunately it has fallen apart. The rooms are pretty beat and need some sprucing up. At least clean up the curtains. The food was basic at the least, but it was fresh and nourishing. The one great thing here is the friendly and helpful staff. Very full of life, especially the doorman, Mr. Nick. A make over will certainly go a long way to matching the name to the standards.
Everything looks old and used a hundred times Carpets give the whole hotel a kind of moist bad sent Furniture , doors, telephone are tainted with greasy hand prints. I was just afraid to touch anything. A tray of used plates with food from the previous occupant of my room , stayed the whole day in front of my door, on the floor. Nobody cared. Dollar rate was extremely bad compared to town or airport or other hotels (1:200) Anything good to say? Hmmm... Breakfast was not bad and personal at front desk was friendly and helpful.
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Hawthorn Suites By Wyndham Abuja is located within a few miles (5 km) of Nigerian National Mosque and Federal Secretariat. This 4-star hotel has 102 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's in central Abuja and also close to World Bank and Ecowas Secretariat.
Start your day off right with a free hot/cold buffet breakfast. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/café.
The 102 air-conditioned accommodations feature kitchenettes and balconies, and there's space to spread out with living rooms. Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Coffee makers, free newspapers, and laptop-compatible safes are also standard.
Hawthorn Suites By Wyndham Abuja features an outdoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for NGN 5000 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, 3 meeting rooms, and a conference center.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 72 reviews