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Queen Palace Hotel

3.0 star property

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Photo gallery for Queen Palace Hotel

Front of property
Executive Suite | Minibar, iron/ironing board, free WiFi, bed sheets
Cafe
Outdoor pool
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Muroor Road, Abu Dhabi, 109148
  • Place, Al Wahda Mall
    ‪7 min walk‬
  • Place, Al Nahyan Stadium
    ‪10 min walk‬
  • Place, Madinat Zayed Shopping Center
    ‪11 min walk‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Minibar, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • 152 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 152 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 152 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Abu Dhabi

Located in Abu Dhabi City Center, Queen Palace Hotel is a leisurely stroll from sights such as Al Wahda Mall and Al Wahda Club. This 93-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Al Wahda Mall - 7 min walk - 0.4 miles
  • Al Nahyan Stadium - 10 min walk - 0.6 miles
  • Madinat Zayed Shopping Center - 11 min walk - 0.6 miles
  • Shaikh Khalifa Medical City - 15 min walk - 0.8 miles
  • Abu Dhabi Corniche - 3 min drive - 1.9 miles

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 31 min drive

Restaurants

  • ‪Pierre Hermé - ‬6 min walk
  • ‪McDonald's (ماكدونالدز) - ‬8 min walk
  • ‪Caesars Confectionery - ‬7 min walk
  • ‪Panaderia Bakery - ‬5 min walk
  • ‪Ortego's Deli - ‬8 min walk

About this property

Queen Palace Hotel

Guests staying at Queen Palace Hotel enjoy an outdoor pool, a gym, and a rooftop terrace. Valet parking is available for AED 20 per night. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Other standard amenities include minibars, coffee makers, and free newspapers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include body wraps, body scrubs, and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (AED 20 per night)
  • Secured valet parking on site (AED 20 per night)

Food and drink

  • 2 coffee shops/cafes
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: AED 20 per night
  • Secured valet parking fee: AED 20 per night
  • Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Queen Palace Hotel Abu Dhabi
Queen Palace Abu Dhabi
Queen Palace Hotel Hotel
Queen Palace Hotel Abu Dhabi
Capital O 325 Queen Palace Hotel
Queen Palace Hotel Hotel Abu Dhabi

Frequently asked questions

What can I see within easy reach of Queen Palace Hotel?

This hotel is situated in Abu Dhabi City Center within a short 9-minute walk of Al Wahda Mall and also 12 minutes on foot from Al Nahyan Stadium. You'll also find Madinat Zayed Shopping Center and Al Wahda Club less than a mile away.

How much does it cost to stay at Queen Palace Hotel?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Queen Palace Hotel on Mar 18, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Queen Palace Hotel?

Yes, valet parking is offered for AED 20 per night and self parking is available for AED 20 per night.

Is there a spa at Queen Palace Hotel?

Spa services at the hotel include body wraps and couples treatments.

Does Queen Palace Hotel feature a casino?

No, Queen Palace Hotel doesn't have a casino.

Will I find an indoor pool at Queen Palace Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Queen Palace Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and couples/private dining.

Are there hot tubs at Queen Palace Hotel?

No, there isn't a spa tub at this hotel.

Does Queen Palace Hotel have a restaurant that serves breakfast?

No, Queen Palace Hotel doesn't have a restaurant that serves breakfast.

Will Queen Palace Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Queen Palace Hotel.

Are there connecting rooms at Queen Palace Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Queen Palace Hotel?

The closest major airport to Queen Palace Hotel is Abu Dhabi Intl. Airport (AUH), which is 21 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Queen Palace Hotel?

No, you won't find guestrooms with balconies at Queen Palace Hotel.

Queen Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 133 reviews
Rating 8 - Good. 30 out of 133 reviews
Rating 6 - Okay. 15 out of 133 reviews
Rating 4 - Poor. 10 out of 133 reviews
Rating 2 - Terrible. 24 out of 133 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean room. Great Location
Stayed 4 nights in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Grocery store and gas station were close by. Room was clean. I was able to have an iron and ironing board. Room had cigarette smell. Had to ask for air freshener to spray since you are not allowed to open a window. Gym was okay, treadmill needs to be updated. Staff was pleasant and timely.
Stayed 2 nights in Dec 2025

6/10 Okay

Abdullah

Good
Stayed 1 night in Dec 2025

10/10 Excellent

Riaz

Liked: Cleanliness, amenities, property conditions & facilities
Beyond the expectation.rather senior management was outstanding
Stayed 1 night in Nov 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, amenities, property conditions & facilities
Exellent Hotel
Stayed 5 nights in Nov 2025

2/10 Terrible

Kim

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
•receptionist isn’t very friendly •room is covered in black mould, this is a significant hazard to health. Customers should not be exposed to this. •the person replenishing the mini bar barged into my room in the hour after I checked in (whilst I was undressing). I barricaded my door with a chair thereafter. •the room wasn’t cleaned for 2 days, despite asking. I returned a third day and someone had placed a do not disturb sign on my door instead of cleaning it. •I arrived to only 1 towel, very low quality toilet roll that needed replenished daily and only 1 roll supplied. The shower was covered in dirty marks. It was clear that the room hadn’t been properly cleaned in a while. •I’ll have to have everything I had in that room deep cleaned because of the black mould. •the porter and man that was occasionally at the desk were very helpful. •I chose this hotel for gym access in the morning but it didn’t open until 10am. I didn’t want to use the pool given the poor condition of the rest of the hotel. •I did not feel safe or secure in this hotel.
Stayed 4 nights in Nov 2025

2/10 Terrible

Joji Mae

My last
Stayed 1 night in Oct 2025

2/10 Terrible

yousef

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Im not recommending you to try these hotel

Noisy, dearty, very old need maintenance evry wear in the room ,fair alarm system every day 2 or 3 time alarming ,the parking anther story i have all the photos, the hotel needs normal management sorry 😞 but these what i have seen
Stayed 1 night in May 2025

10/10 Excellent

Maham

Stayed 1 night in Jun 2025

10/10 Excellent

Madel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Venkatarakesh

Stayed 1 night in May 2025

4/10 Poor

Anira

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was a disaster, I had to wait for them to prepare the room though it was late evening. Noisy and you can hear everyone and everything around , talking, showering, anything. No proper lights, the furniture was noisy as well
Stayed 1 night in Apr 2025

8/10 Good

Bahaa

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

ofer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad experience and ignoring by the management

The hotel, which defines itself as a 4-star, actually gives the general feeling of a much lower-quality hotel. The room I stayed in had low maintenance. The carpet was soaked with water. The room had a musty smell. I don't know how anyone could not notice this. I updated the hotel staff about it in the morning, but they didn't seem to care much. I sent three emails to the hotel, but they ignored all of them. I paid a high price of about $300 per night, and the value was nowhere near worth the price, not even close.
Stayed 1 night in Feb 2025

6/10 Okay

Dana

Stayed 2 nights in Jan 2025

2/10 Terrible

Vara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First point is this hotel is not for families stay. They have two lifts serving the building which is a waste of waiting time as all outside guests are going continuously to the pub. Smoking and alcohol smell is entire corridor and in rooms. Towels are with stain marks and hair. We are unable to stay for an hour in the room and immediately checked out and left the hotel. Requesting if anyone wants to stay with family then please keep away for this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Adnan

Stayed 1 night in Dec 2024

10/10 Excellent

Adnan

Stayed 3 nights in Dec 2024

2/10 Terrible

raffi

Business traveler, Traveled with family
The 20 dirham they unexpectedly charge you when you use ther parking
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando, Babahoyo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

2/10 Terrible

Amro

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to leave the room in the middle of the night from how horrible the experience was. Party next door for the entire duration of the night. Unresponsive staff. Unclean.
Stayed 1 night in Sep 2024

2/10 Terrible

mohammad

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bed sheets. Mold on walls and ceiling. Windows are not sealed. Rude staff. Night clubs on 3ed floors with loud music that prevents you from sleeping. Do not go there. I would sleep under a bridge rather than staying here again.
Stayed 1 night in Sep 2024

6/10 Okay

Fernando, Babahoyo

Average
Stayed 1 night in Aug 2024

10/10 Excellent

DANIEL

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Annie

Stayed 3 nights in Jul 2024

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