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Novotel Abu Dhabi Al Bustan

4.0 star property

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Photo gallery for Novotel Abu Dhabi Al Bustan

Front of property - evening/night
Creator video - submitted by lana__creator
Exterior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0
  • Place, Mushrif Mall
    ‪1 min drive‬
  • Place, Abu Dhabi National Exhibition Centre
    ‪1 min drive‬
  • Place, Mangrove National Park
    ‪2 min drive‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, individually decorated, desk

Superior Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room with Sofa Bed

Superior Queen Room with Sofa Bed | Minibar, in-room safe, individually decorated, desk

Superior Queen Room with Sofa Bed

7.4 out of 10
Good
(25 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite with Executive Lounge Access

Suite with Executive Lounge Access | Minibar, in-room safe, individually decorated, desk

Suite with Executive Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Queen Room with Executive Lounge Access

Minibar, in-room safe, individually decorated, desk

Executive Queen Room with Executive Lounge Access

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Twin Room with Executive Lounge Access

Minibar, in-room safe, individually decorated, desk

Executive Twin Room with Executive Lounge Access

  • Sleeps 2
  • 2 Twin Beds

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  • Pool
  • Spa
  • Parking included
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8.4 out of 10, Very Good, 352 reviews
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About the neighborhood

Abu Dhabi

Located in Al Muroor within a mile (2 km) of Abu Dhabi National Exhibition Centre, Novotel Abu Dhabi Al Bustan is within a few miles (5 km) of other popular sights such as Zayed Sports City Stadium. This 361-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mushrif Mall - 1 min drive - 1.1 miles
  • Abu Dhabi National Exhibition Centre - 1 min drive - 1.3 miles
  • Al Forsan International Sports Resort - 2 min drive - 1.7 miles
  • Mangrove National Park - 2 min drive - 1.4 miles
  • Ferrari World - 20 min drive - 18.9 miles

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 23 min drive

Restaurants

  • ‪IRDK - ‬11 min walk
  • ‪Cafe Bonjour Bonsoir - ‬5 min walk
  • ‪bait al shay cafeteria @ Muroor area - ‬9 min walk
  • ‪Oasis Garden Chinese Restaurant - ‬9 min walk
  • ‪Rashid Ali Hassan Cafeteria - ‬13 min walk

About this property

Novotel Abu Dhabi Al Bustan

Guests of Novotel Abu Dhabi Al Bustan enjoy a full-service spa, an outdoor pool, and a children's pool. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. MP3 docks, sitting areas, and minibars are also available. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 90 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Choice Cut Steakhouse
  • Mellow Café
  • Pepper Restaurant
  • Waves Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (14,908 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in stairways (48 inches high)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 90 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 100240966000003

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Frequently asked questions

Are free cancellation options available at Novotel Abu Dhabi Al Bustan?

Novotel Abu Dhabi Al Bustan offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Novotel Abu Dhabi Al Bustan?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at Novotel Abu Dhabi Al Bustan on Mar 5, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Novotel Abu Dhabi Al Bustan?

This hotel is situated in Al Muroor, close to Sheikh Zayed Grand Mosque, Zayed Sports City Stadium, and Al Reem Mall. You'll also find Mushrif Mall and Al Forsan International Sports Resort within a short drive.

Is there parking available at Novotel Abu Dhabi Al Bustan?

Yes, covered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is a spa located at Novotel Abu Dhabi Al Bustan?

There is a full-service spa available for guests to enjoy and services include sports massages, Thai massages, body wraps, and reflexology.

Does Novotel Abu Dhabi Al Bustan include a casino on the premises?

No, Novotel Abu Dhabi Al Bustan doesn't have a casino.

Will I find an indoor pool at Novotel Abu Dhabi Al Bustan?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Novotel Abu Dhabi Al Bustan?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Novotel Abu Dhabi Al Bustan?

Yes, guests can enjoy a spa tub at this hotel.

Does Novotel Abu Dhabi Al Bustan feature a restaurant that includes a breakfast menu?

Yes, Novotel Abu Dhabi Al Bustan has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Novotel Abu Dhabi Al Bustan allow pets to stay for free?

No, pets aren't allowed at Novotel Abu Dhabi Al Bustan though service animals are welcome.

Does Novotel Abu Dhabi Al Bustan have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Novotel Abu Dhabi Al Bustan?

The closest major airport to Novotel Abu Dhabi Al Bustan is Abu Dhabi Intl. Airport (AUH), which is 16.9 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Novotel Abu Dhabi Al Bustan?

No, there aren't any guestrooms with balconies at Novotel Abu Dhabi Al Bustan.

Does Novotel Abu Dhabi Al Bustan have a wedding venue?

Take advantage of the wedding venue at Novotel Abu Dhabi Al Bustan if you plan to say "I do" during your trip.

Novotel Abu Dhabi Al Bustan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 340 out of 720 reviews
Rating 8 - Good. 231 out of 720 reviews
Rating 6 - Okay. 79 out of 720 reviews
Rating 4 - Poor. 41 out of 720 reviews
Rating 2 - Terrible. 29 out of 720 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Nader

Business traveler
Liked: Cleanliness
Property is nice. Very uncomfortable bed (too hard) and valet just takes forever.
Stayed 1 night in Dec 2025

10/10 Excellent

Breana

Stayed 1 night in Dec 2025

4/10 Poor

Jasonjit

Disliked: Cleanliness, staff & service
The room was extremely dusty and carpet had lots of dust and the cooling system wasn’t working. Definitely not worth the price.
Stayed 1 night in Nov 2025

8/10 Good

Waddah

Business traveler
Liked: Amenities, property conditions & facilities
Dirty carpets, entry cards had to be reset regularly.
Stayed 3 nights in Nov 2025

10/10 Excellent

KATIE, COLLEGE STATION

Stayed 2 nights in Nov 2025

10/10 Excellent

Esam

Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, staff & service
The TV didn't work, the hot water was only lukewarm, the toilet seat broke. It was ok, but certainly not a 4 star experience.
Stayed 4 nights in Oct 2025

4/10 Poor

Rasoul

No untensile was provided
Stayed 2 nights in Aug 2025

10/10 Excellent

Faisal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Stayed 3 nights in Aug 2025

10/10 Excellent

Lucas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rosni

Stayed 1 night in Aug 2025

4/10 Poor

Mohsinkhan, Seatac

Disliked: Staff & service
No comfort bed
Stayed 4 nights in Jul 2025

10/10 Excellent

Fatima

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Abdullah

Stayed 4 nights in Jul 2025

2/10 Terrible

kumar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good option for families
Stayed 1 night in Jul 2025

2/10 Terrible

Ravi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Brittney

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.
The second bug that caused me to have to change rooms. When I saw the first one, it was brushed off as a mosquito.
Oddly stained floors
Stayed 2 nights in Jun 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2025

10/10 Excellent

Mahmood

Stayed 2 nights in Jun 2025

2/10 Terrible

Shujah

Disliked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Sanjay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to airport There should be more vegetarian options for breakfast, and the staff should ensure it is warm
Stayed 2 nights in Jun 2025

6/10 Okay

Keltoum

Traveled with family
Liked: Staff & service, room comfort
Overall it was good, but there are a lot of stains on the sofas and chairs.
Stayed 1 night in Jun 2025

10/10 Excellent

Najla

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

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