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Holiday Inn Abu Dhabi Downtown

4.0 out of 5.0

Recent guest reviews

Staff here are excellent and go out of the way to help you. Rooms are surprisingly spacious. Business centre is available too. Quiz night at Harvesters is difficult but a good laugh. Would stay again.

A very welcoming arrival by the door men when i arrived, Everyone-and I mean everyone-who works there is so friendly, helpful, and chatty. You don't feel like just a feel like a real guest. Specially Therese, Abdo and Mohsen they're amazing and made me feel at home since i knew them since 2015, And i want to thank Enna, Ransley, Joshua and Jay as well. I don't want to forget to thank Ray and Tristaan too, Thank you for others which i don't know their names.More than 2 years always i am choosing Holiday inn it's like HOME :).

Great service. Front office and concierge staff are superb, professional, polite and very welcoming they make my stay as convenient and as delightful as possible. A Special thanks to Josh , Abdo, Therese , Mac and ALi . Thank you so much guys

Good service and friendly staff in this Holiday Inn, downtown Abu Dhabi. I stayed for 3 nights while on business and was well looked after by the friendly staff who were all helpful and courteous. Sali the room boy was always helpful and kept the room clean, asking if I needed anything else. Reception staff were all polite and very helpful. I was eating in the restaurant for breakfast and evening meal. I found the buffet style choice of food to be good quality and the service from the restaurant staff was very good. Good location in the centre of Abu Dhabi. good comfortable bed and not bothered by excessive noise. Harvesters bar down on the ground floor level was fine for a quiet beer or two. Overall a good experience.

2 bedroom suite. Very comfortable beds, good sound insulating windows. Excellent option for families. The buffet dinner and breakfast were very good. Downtown location is convenient. The gym and pool are small but functional. Staff is very friendly and helpful.

I arrived early from Sydney and was allowed to check-in at 8 am. I was told that was because I was a platinum member of the rewards club. The staff are really attentive and friendly. and I was asked on check-out if there was anything they could do to make the hotel more attractive to guests. The few minor things I can mention are the fact that the TV does not have a USB port to allow for browsing files from a USB storage device. That's odd and fairly standard at most hotel these days. The other thing was the full kitchen I had in my 1 bedroom suite. There was no crockery or cutlery to cook with. Again rather odd and maybe these can be looked at by the hotel management.

The staff was excellent. So courteous and willing to exceed expectations. Location good to downtown area. Several eating venues close as well as small markets for snacks ect. On check-in, reception staff were friendly and efficient. The concierge on duty that night was a lovely young man who took my bag to my room and explained all the facilities of the hotel. Nothing was too much trouble. The room was spacious, airy and spotless. The bathroom was large and well equipped. he housekeeper who looked after my room was excellent, really high standards and attention to detail.

Holiday inn in down town Abu Dhabi is a place to be. They are very good with helping their customers checked in on time. The receptionist and concierge are very nice and helpful. Transportation is met available when needed. I like how Macmillan Ndipnu is on top of his game making sure everyone gets the help they need. And even when a complain is made, he does everything within his power to correct that and make sure it doesn't happen again.

Great hotel service especially in house keeping to maintain and manage the room on daily basis. Great communication with clients and providing the great service. Mr. Sawad Mohamed Sali of HolidayInn downtown hotel from Housekeeping department, has been very friendly and provided a great service during my stay. I really appreciate his response towards each customer needs and requirement.

The over all services were very good. Good costumer services abd excelent room services. I loved my room. It was well equiped. The food too is great. The staffs are so polite and ready to listen and available to answer any questions and help.

Sheikh Zayed The 1st Rd Electra Street Abu Dhabi

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Abu Dhabi City Center, Holiday Inn Abu Dhabi Downtown is a leisurely stroll from sights such as Madinat Zayed Shopping Center and Abu Dhabi Commercial Bank. This 257-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. Located centrally in Abu Dhabi, it's also close to Abu Dhabi Mall and Heritage Village.


Enjoy a leisurely bite to eat at La Piazza Restaurant, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


All 257 air-conditioned rooms provide refrigerators, minibars, and coffee makers. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, safes, and phones.

Property features

Guests of Holiday Inn Abu Dhabi Downtown have access to an outdoor pool, a fitness center, and a sauna. Onsite parking is available, both free self and paid valet parking (AED 25 per day)—also useful is a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Business Room

King 1 | Full 1 | Sleeps 2

Executive Room, 1 King Bed

King 1 | Sleeps 2

Business Suite, Non Smoking

King 1 | Full 1 | Sleeps 4

Premium Suite, 1 Bedroom, Non Smoking

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 159 reviews