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Emirates Palace Mandarin Oriental, Abu Dhabi

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Emirates Palace Mandarin Oriental, Abu Dhabi

Exterior detail
11 restaurants, lunch, dinner served; Middle Eastern cuisine
2 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Deluxe Suite (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks | Living room | LCD TV, pay movies

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Spa

Explore the area

Map
West Corniche Road, Abu Dhabi, GRB 104
  • Etihad Towers
    ‪8 min walk‬
  • Corniche Beach
    ‪19 min walk‬
  • Marina Mall
    ‪6 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪35 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Suite (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 3552 sq ft
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 3 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, 3 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 5059 sq ft
  • Partial sea view
  • Sleeps 9
  • 3 King Beds

View all photos for Room, 2 Twin Beds (Vegan)

Room amenity

Room, 2 Twin Beds (Vegan)

  • 592 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Vegan)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Vegan)

  • 592 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 1776 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 1184 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace (Garden)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Terrace (Garden)

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, Sea View

  • 2960 sq ft
  • Sea view
  • Sleeps 8
  • 2 King Beds

View all photos for Deluxe Room, 2 Twin Beds, Terrace (Garden)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Terrace (Garden)

  • 592 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Garden View

  • 592 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 1184 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Terrace (Deluxe Garden)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Terrace (Deluxe Garden)

  • 1184 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Sea View

  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Sea View (Deluxe)

  • 1184 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Sea View

  • 592 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks | Premium bedding, minibar, in-room safe, individually decorated

Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 1776 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Sea View (Club Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Sea View (Club Deluxe)

  • 1184 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, individually decorated

Royal Suite

  • 2960 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, City View (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, City View (Deluxe)

  • 1184 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Garden View (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Garden View (Deluxe)

  • 1184 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed, Sea View with Club Lounge Access incl. daily BF, Evening drinks & snacks

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Sea View with Club Lounge Access incl. daily BF, Evening drinks & snacks

  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Sea View with Club Lounge Access incl. daily BF Evening drinks & snacks

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 2 Twin Beds, Sea View with Club Lounge Access incl. daily BF Evening drinks & snacks

  • 592 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Deluxe Room, 2 Twin Beds, City View

  • 592 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Abu Dhabi

Emirates Palace Mandarin Oriental, Abu Dhabi places you in Al Ras Al Akhdar, within a leisurely stroll of popular sights such as Abu Dhabi Corniche and Etihad Towers. This 394-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a marina.

What's nearby

  • Etihad Towers - 8 min walk - 0.4 miles
  • Abu Dhabi Corniche - 8 min walk - 0.4 miles
  • Corniche Beach - 19 min walk - 1.0 mile
  • beach - 6 min drive - 1.8 miles
  • Marina Mall - 6 min drive - 2.5 miles

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 35 min drive

Restaurants

  • ‪Lexx - ‬11 min walk
  • ‪Pearl Lounge - ‬11 min walk
  • ‪Observation Deck at 300 - ‬11 min walk
  • ‪مطعم لاتيرازا - ‬3 min drive
  • ‪Sahha - ‬11 min walk

About this property

Emirates Palace Mandarin Oriental, Abu Dhabi

Luxury hotel on the beach, with 2 outdoor pools
Emirates Palace Mandarin Oriental, Abu Dhabi features a private beach, a marina, and a full-service spa. Free valet and self parking are available, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach hotel include 2 outdoor pools, a lazy river, and a children's pool.
Guests can expect free WiFi and LCD TVs with digital channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include balconies, sitting areas, and minibars.
A private beach, 4 outdoor tennis courts, a marina, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Emirates Palace Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Portuguese, Romanian, Russian, Spanish, Swahili, Swedish, Thai, Turkish, Ukrainian, Urdu

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 11 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 bars/lounges

Restaurants on site

  • Hakkkasan
  • Lebanese Terrace
  • Martabaan
  • Sand & Koal
  • Talea by Antonio Guida

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Lazy river
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AED 650.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 5000
  • New Year's Eve (December 31) Gala Dinner per child: AED 2500 (from 4 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: AED 650.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Abu Dhabi Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Abu Dhabi Hotel
Emirates Palace Hotel Abu Dhabi
Hotel Emirates Palace
Emirates Palace Hotel
Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Mandarin Oriental Abu Dhabi
Emirates Palace Mandarin Oriental, Abu Dhabi Hotel
Emirates Palace Mandarin Oriental, Abu Dhabi Abu Dhabi

Frequently asked questions

Is a free cancellation option available at Emirates Palace Mandarin Oriental, Abu Dhabi?

Emirates Palace Mandarin Oriental, Abu Dhabi offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Emirates Palace Mandarin Oriental, Abu Dhabi?

As of Apr 27, 2025, prices found for a 1-night stay for 2 adults at Emirates Palace Mandarin Oriental, Abu Dhabi on May 18, 2025 start from $312.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Emirates Palace Mandarin Oriental, Abu Dhabi?

This hotel is situated in Al Ras Al Akhdar within a short 8-minute walk of Abu Dhabi Corniche and also 19 minutes on foot from Corniche Beach. You'll also find Qasr Al Watan and Marina Mall within a short drive.

Is parking available on site at Emirates Palace Mandarin Oriental, Abu Dhabi?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Emirates Palace Mandarin Oriental, Abu Dhabi?

Emirates Palace Spa is the hotel's spa and services include facials, mani/pedis, body treatments, and massages.

Does Emirates Palace Mandarin Oriental, Abu Dhabi feature a casino on the premises?

No, Emirates Palace Mandarin Oriental, Abu Dhabi doesn't have a casino.

Is there an indoor pool at Emirates Palace Mandarin Oriental, Abu Dhabi?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What do couples enjoy most about Emirates Palace Mandarin Oriental, Abu Dhabi?

There are many amenities for couples at this hotel, including in-room massages as well as a private beach and 2 outdoor pools.

Are there hot tubs at Emirates Palace Mandarin Oriental, Abu Dhabi?

Yes, this hotel has a spa tub.

Does Emirates Palace Mandarin Oriental, Abu Dhabi have a restaurant that serves breakfast?

No, Emirates Palace Mandarin Oriental, Abu Dhabi doesn't have a restaurant that serves breakfast.

Does Emirates Palace Mandarin Oriental, Abu Dhabi allow pets to stay for free?

No, pets and service animals aren't allowed at Emirates Palace Mandarin Oriental, Abu Dhabi.

Does Emirates Palace Mandarin Oriental, Abu Dhabi have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Emirates Palace Mandarin Oriental, Abu Dhabi?

The closest major airport to Emirates Palace Mandarin Oriental, Abu Dhabi is Abu Dhabi Intl. Airport (AUH), which is 23.4 mi away (35 minutes by car).

Can I book a room with a balcony at Emirates Palace Mandarin Oriental, Abu Dhabi?

Yes, every guestroom at Emirates Palace Mandarin Oriental, Abu Dhabi comes with a balcony with some featuring ocean or park views.

Does Emirates Palace Mandarin Oriental, Abu Dhabi offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Emirates Palace Mandarin Oriental, Abu Dhabi.

Emirates Palace Mandarin Oriental, Abu Dhabi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1002 reviews
Rating 8 - Good. 103 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Doret

Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

LUCIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Uwe

Stayed 3 nights in Jan 2025

10/10 Excellent

Rami

Stayed 1 night in Jan 2025

10/10 Excellent

PRAKASHBHAI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Naresh Kumari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

We are in awesome mode when we arrived at the hotel, so amazed about the size of the hotel, it’s so huge, you can’t barely walk to go to my brother room, must use a buggy
Stayed 2 nights in Dec 2024

6/10 Okay

LU

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay at the hotel, staff were so helpful and friendly. The restaurants excellent, as was the breakfast. The room was spacious and extremely comfortable. Security was high and we felt very safe. The beach and sports facilities were wonderful. This is the best hotel we have stayed in Abu Dhabi in many years of visiting - should have stayed earlier - Perfect!
Stayed 11 nights in Dec 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brian, Coeur d Alene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in every aspect! Helpful and courteous staff, great property, really nice breakfast, definitely worth paying for in your room rate.
Stayed 1 night in Nov 2024

8/10 Good

Cristian

Stayed 1 night in Nov 2024

8/10 Good

Jeesun

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nassim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent et magique rien a dire de plus .
Stayed 6 nights in Nov 2024

10/10 Excellent

Patrick, Edinburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a true palace! The EP lounge is well worth it too - the standards are incredibly high. Daria was friendly and kind in particular. Also liked Broadway and I think I was there pretty much every night if my stay. Good food and service. 10/10
Stayed 4 nights in Nov 2024

10/10 Excellent

Selina

Stayed 2 nights in Oct 2024

8/10 Good

Krish, Mumbai

Traveled with family
Liked: Cleanliness, staff & service, amenities
Not a mandarin oriental. Too large and not exclusive
Stayed 1 night in Nov 2024

10/10 Excellent

Pan Na

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

James, LONDON

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience what a great stay!
Stayed 7 nights in Oct 2024

10/10 Excellent

kaif

Stayed 7 nights in Sep 2024

2/10 Terrible

Amine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Sereena

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

EP Lounge service was not as expected

The rooms are wonderful and the hotel is spectacular. We stayed in the club room with access to the EP lounge- the food was exceptional (Veronica and all the chefs are doing a fabulous job) but the service was extremely poor which was clearly driven by the management led by Hemraj- we did speak with him but felt it was a disingenuous apology and a lot of excuses even though capacity was around 30%, tables were left with dirty plates, took us 20minutes for a baby cup with some water. Thank you to Stephen, Anthea and Sandra who looked after us during our stay in the EP club. On our first night we were above what a seemed to be a nightclub - it was a convention. The music and noise didn’t stop until 1am which led to a horrible night of sleep for our 8 month old baby. The hotel compensated us with dirihams, equivalent of £200 but this doesn’t equate to the £550 we spent on the hotel night itself. We ate in the restaurants in the evening and met Chef George who was wonderful, warm and engaging- we went to Broadway, the steak and lamb was exceptional as were the staff! He also recommended Koal and Sand (the bbq restaurant), every dish was phenomenal- a must go and a beautiful setting! The Indian and Lebanese restaurants were great, food was delicious but not the best we’ve had but again the staff and service was wonderful. If you’re looking for a club lounge experience then we would suggest Jumeirah Zabeel Saray as a first choice and then Juneriah Beach Hotel.
Stayed 8 nights in Oct 2024

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Flights from Chetumal to Chihuahua
Flights from Colorado Springs to Myrtle Beach
Flights from Toronto to Gatlinburg
Flights from Dallas to Green Bay
Flights from Medellin to Lima
Flights from Minot to Missoula

Packages

Rio de Janeiro Vacations