Dirty towels, phone didn’t work, not serviced at breakfast, twin bed but booked a king bed
The Crowne plaza was a very clean and convenient option. It is close to the airport and had a lot of entertainment and restaurant options close by. I wasn’t happy that they initially gave me a smoking room when I booked a non-smoking. When I pointed out the mistake, they upgraded me to a suite, which was nice. However, both sinks were stopped up. Also, there weren’t a lot of international outlets. The one in the bathroom didn’t work. When I ordered one from the front desk, it was never sent. Otherwise, the property was extremely clean. Breakfast was great and restaurant options onsite. The pool looked great, so I wish we had time to enjoy. The hotel is really close to Yas Mall, Ferrari World, Warner Brothers, and the airport.
The hotel is absolutely beautiful and the breakfast is voluminous and tasty!
Has issues in Abu Dhabi with visas and Hotel was unable to help solve the problem. Very disappointing attitude but having stayed plenty at the hotel its a great hotel.
The staff was very cordial and pleasant, the rooms were clean and the beds were comfortable but the breakfast was unbeatable, it made for a great way to start the day.
The dinner I had at the hotel restaurant was excellent.
Yas Marina Circuit is a short stroll from Crowne Plaza Abu Dhabi Yas Island, an IHG Hotel, and other popular attractions like Ferrari World are within a couple of miles (3 km). This 428-room, 4-star hotel has 3 restaurants along with conveniences like a private beach and an outdoor pool.
There are ample dining options with 3 onsite restaurants, including Jing Asia, which specializes in Asian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 428 soundproofed accommodations feature a separate bedroom. Plasma TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. IPod docks, refrigerators, and minibars are also standard.
Crowne Plaza Abu Dhabi Yas Island, an IHG Hotel features an outdoor pool, a children's pool, and a 24-hour health club. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 115 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a conference center.
Dirty towels, phone didn’t work, not serviced at breakfast, twin bed but booked a king bed
The Crowne plaza was a very clean and convenient option. It is close to the airport and had a lot of entertainment and restaurant options close by. I wasn’t happy that they initially gave me a smoking room when I booked a non-smoking. When I pointed out the mistake, they upgraded me to a suite, which was nice. However, both sinks were stopped up. Also, there weren’t a lot of international outlets. The one in the bathroom didn’t work. When I ordered one from the front desk, it was never sent. Otherwise, the property was extremely clean. Breakfast was great and restaurant options onsite. The pool looked great, so I wish we had time to enjoy. The hotel is really close to Yas Mall, Ferrari World, Warner Brothers, and the airport.
Dear Valued Guest, Thank you for choosing Crowne Plaza and for taking the time to tell us about your experience. I am glad to hear you enjoyed your stay and that you were pleased with the breakfast and the location of our hotel. We appreciate your positive and constructive comments. We take feedback seriously and will make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you a better level of experience. Again, thank you for sharing your comments. Best regards, Pascal Eggerstedt General Manager - Crowne Plaza and Staybridge Suites Abu Dhabi Yas Island
Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, Pascal Eggerstedt General Manager - Crowne Plaza and Staybridge Suites Abu Dhabi Yas Island
The hotel is absolutely beautiful and the breakfast is voluminous and tasty!
Has issues in Abu Dhabi with visas and Hotel was unable to help solve the problem. Very disappointing attitude but having stayed plenty at the hotel its a great hotel.
The staff was very cordial and pleasant, the rooms were clean and the beds were comfortable but the breakfast was unbeatable, it made for a great way to start the day.
The dinner I had at the hotel restaurant was excellent.
Dear Jeremy, Thank you for choosing Crowne Plaza and for taking the time to provide your feedback. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We regret to know that you have encountered these issues during your stay. Rest assured that we will look into this and address your concerns accordingly. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Pascal Eggerstedt General Manager - Crowne Plaza and Staybridge Suites Abu Dhabi Yas Island