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City Seasons Al Hamra Hotel

4.0 out of 5.0

Recent guest reviews

It's a nice hotel located on Electra street. It's close by to many shopping destination in Abu Dhabi. The gold market is a shot distance from it. Also Abu Dhabi mall is near by. There hotel is clean and well maintained. The shower can be temperamental

Staff were very helpful from the moment we arrived until we left. Excellent level of service, exceptional room and level of comfort. Very pleased and will definitely stay here again. We have used this hotel many times and consistently offers excellent value for money and unparalleled customer focus. This hotel sets standards others need to follow.

The hotel is nice and the staffs are accomodating. The location of the hotel is good because there are easy access to food establishments, grocery store, and other stores where you can buy some stuffs.

Stayed 2 nights and will never come back and recommend to anyone. BAD 1. Smelly, Filthy and gross bathrooms. Dusty shelves and HAIR of the previous occupants scattered all around the bathroom. - all captured by my camera 2. HK attendant entered the room freely when you’re taking a bath (door partially opened). Reason is my room is not set to DND and he felt like nobody is in the room. Even if the attendant who entered my room and his supervisor is very nice and apologetic this is really UNACCEPTABLE at all. 3. Concierge will stop you from entering asking for ID as he will anticipate you’re a business lady. It’s really embarrassing and degrading!!! 4. No respect to guest privacy. I received an unwanted call directly. Telephone operator connected a call directly to my room without asking me if I wanted to receive the call. 5. Woke up at 9:30am with the maintenance noise from the room on top of my bedroom. 6. While checking out, I waited for the Front Desk to ask “how was my experience” but she didn’t ask and no eye contact at all. They’re probably avoiding the issues I experience. GOOD – ordered room service and the food is nice.

I always choose this hotel, they affordable big and good rooms, some minor concerns but was resolved immediately, fast service from all the staff, they are very accomodating from the reception to all services. And in addition, the lunch buffet was so good for its price. Overall, my stay here is always great. 🖒

Very smelly room, curtains, carpets.. Poor lighting, small window. Although location is somewhat ok, the room provided was not good at all. The hotel need to upgrade the interior.. mainly curtains and carpets..

City Seasons never fail to impress me with their service. Special thanks to my co-filipino receptionists who has been very friendly and accommodating. I will definitely be back here. Thumbs up!!! 👍👍👍

The room service is too slow/delayed. Rooms are not that good. Bathrooms smelly .Overall bad experience. we were given twin beds instead of double bed. The staff at reception is arrogant and not considerate at all

The hotel is centrally located with most of the offices in Abu Dhabi in close proximity. Also lots of excellent food joints around. The rooms are spacious and spick and span. The breakfast spread is also decent. WiFi an essential for any business traveller is free and with good speed. Real value for money.

I considered this hotel as my second camp…lol. When in here I feel relax, comfortable and all the staff are very accommodating, friendly and dedicated in their work. After long week in the desert of hard work, The Malee massage/spa provides you a very relaxing magical therapy in a very professional way..thanks to Cherry! (Hope they might consider changing their uniform into more decent style)

Electra Street Abu Dhabi

Hotel highlights

  • Walking distance to Abu Dhabi Commercial Bank
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Abu Dhabi City Center within a short walk of Abu Dhabi Commercial Bank, City Seasons Al Hamra Hotel is within a mile (2 km) of other popular sights such as Abu Dhabi Mall. This 310-room, 4-star hotel has a full-service spa along with free in-room WiFi and free valet parking. Heritage Village and Capital Garden are also near this Abu Dhabi hotel.


Enjoy dining at one of 2 onsite restaurants including New Season, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


All 310 soundproofed rooms provide fireplaces, minibars, and coffee makers. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and safes are other standard amenities.

Property features

Guests staying at City Seasons Al Hamra Hotel enjoy access to a full-service spa, a health club, and a sauna. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for AED 120 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 2 meeting rooms, and a conference center.

Room options

Junior Suite, 1 King Bed

King 1 | Sleeps 3

Deluxe Suite

King 1 | Sleeps 5

Premium Twin Room

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 647 reviews