City Seasons Al Hamra Hotel4.0 out of 5.0
Recent guest reviews
wonderful night and service by city season staff especially by Mr. zaid which helped us alot and did a wonderful and excellent customer service .. the room was great and luxary and super clean .. enjoyed my stay there and wish to visit there alot .. thanks city season and thanks mr zaid for the beautiful stay i had . would recommend others to go city season and have the good experience ..
Stayed in this hotel for about four months.Room was always clean including the bathroom , during this period l could not complain about anything. Hotel resturant food was tops and very tasteful. Staff always very helpful and would return
Our abu dhabi team recomended this hotel to one of our vip guest comming from Asia all was ok till the time that we came and vissit him for a business meeting ... the concierge team ask us for i.d wich is ok by the way we are 8 people in total and i understand the policy when it comes to security and room policy in short i am a hotelier ... its just that they wont allow us to have a business meeting in the room ... i know theres a policy but the fact that they dont have a place private enough to conduct a meeting in time of Ramadan again we understand the policy that they are throwing at our faces and the most disappointing of all is they dont even try to help us at all... you know the feeling of being discarded like your nobody... so sad... i say this because i have work in one of the most successful hotel company and it only shows why this type of hotels struggle in the current market...
Very affordable yet elegant, accessible to everywhere, have sauna, spa and steam bath, very friendly, very clean everywhere, parking is easy too & accomdating receptionist specially ZAID! Thank you 👏🏻👍🏻👌🏻
had the best night spent in city season al hamra abu dhabi as I have enjoyed the best customer service ever specially by Mr. zaid and Ms. aneela and wish them the best in their professional career as they represented the best image for hotel and wish to go their again and again
one of the best hotels here in abu dhabi. already stayed here 3 times and wouldn't mind booking here again. also the receptionist Zaid excelled in his job on handling our needs and also gave me the best room available. i would definitely recommend this one.
This is a good hotel for the money you pay. Stayed many times in it and I always considered it very convenient. Location is excellent, as it allows easy access to everything. Rooms are generally spacious and provide all the amenities one needs - coffee and tea making facility, bathroom toiletries, slippers, even bathrobe on demand. All staff seems to be professional, especially the reception personnel, which are fast and efficient, very polite in most cases and concierge people, who are acting flawlessly from the moment they collect your luggage from parking, to the time they present you the room. Housekeeping staff is also prompt and delivers very good service. Beds are big and very comfortable. WiFi and wired Internet connections are excellent and covering all rooms. There is a good variety of food satisfying most tastes, provided in restaurant and a good room service menu. I did not use the Spa facilities. All in all one gets the feeling that everyone knows his/her job and that they try to satisfy all your requests. I would rank this hotel at a good four-star level, with prices matching the service.
My family and I stayed in this hotel for 4 days and 3 nights. I would say that we had a really excellent stay because we were welcomed warmly by the hotel team. During check-in, my request for a room upgrade was instantly granted without an additional cost. We were also invited at the Club Lounge for some afternoon snack even if we were not billeted at the Club Floor. Ms. Lheanne, who mans the Club Lounge, was very accommodating that she even sat with us while we were having our snacks. I would say that this is the first time I was invited to actually experience this kind of privilege, even if I have been a hotel rat in other hotels in the city. =) All in all, our stay was pretty awesome! We would definitely come back and for sure, we will recommend this hotel to our friends and colleagues! Thank you, City Seasons Al Hamra Hotel Abu Dhabi! =)
From the reception to the club lounge, the staff is amazing and friendly. My stay at the hotel was for a relatively long period and ts weird to say but it felt just like home. Spent hours at the club lounge sometimes even chatting with the amazing hostess that i would like to give 7/5 starts. all in all amazing place amazing experience, five starts :D
Stayed for 5nights and delighted of the service. Room was average but a great deal. Very welcoming aura by Miss Lean and granted the requests i made for my room. Even followed up to make sure it was done. I was hoping for a grand piano at the lobby as seen in some pictures of the hotel but i didn't saw it. Not a big deal though. Overall i would recommend this place and looking forward for my next visit. Kudos to the staffs.
- Close to Abu Dhabi Mall
- Free WiFi and wired Internet in rooms and public areas
- Free valet parking
- Onsite dining
Located in Abu Dhabi City Center, City Seasons Al Hamra Hotel is a leisurely stroll from sights such as Abu Dhabi Commercial Bank and Capital Garden. This 310-room, 4-star hotel has a full-service spa along with free in-room WiFi and free valet parking. Abu Dhabi Mall and Heritage Village are also nearby.
Enjoy dining at one of 2 onsite restaurants including New Season, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All 310 soundproofed rooms provide fireplaces, minibars, and coffee makers. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and safes are other standard amenities.
Guests staying at City Seasons Al Hamra Hotel enjoy access to a full-service spa, a health club, and a sauna. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for AED 120 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 2 meeting rooms, and a conference center.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 525 reviews