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Recent guest reviews

City center hotel with easy access to shops and restaurants. Far from airport. Requested an early check in at 6 AM , but denied. With in 30 minutes I was offered the room for an additional 200 Dhirams , which I refused. I got the room at 10:45 AM. Had problem with drain in the shower which was fixed within 30 minutes. Buffet Breakfast is ok to satisfy the Chinese Tourist. Checked out a day earlier . Wise to pay refundable tariff than non refundable .

Having stayed at a Sofitel hotel (5 star) in Dubai for four nights prior to transferring to Abu Dhabi, this hotel did not meet 4 stars in my opinion. Our room was outdated and the mattress mediocre. The TV did not work and there was no fridge in our room. The room had obviously not been updated in quite some time and we may have been placed in that room as they appeared to be at capacity. The maintenance did come to fix the TV promptly and apologized. The front desk was constantly busy and appeared over worked. They did, however, do a good job when asked questions and did their best to help with recommendations. I probably would not stay here again as there are probably better deals for a couple touring the country.

The staff was friendly and the room was spacious and clean.

Prompt check-in and room was clean and ready. I was a late check-in and the room was dark and could not find the light switches. After I called the front desk someone was there within minutes to show me all the switches. hahaha other than that it was a great room and will be back again probably in July.

In general it is OK. Check out time is not flexible reasonably

Very central and near for many business areas and shopping centres. The staff was very friendly.

When I arrived the booking form Orbittzz did not reach the hotel and staff did nothing except kept me waiting for 3 hours to get the booking confirmation from orbittzz, then later I discovered that these bookings go to another office in the hotel and the person in charge left at evening and no one could access the booking terminal. I checked my booking confirmation email with Orbizttz and there also I could not find any number that I can contact to get help. at end I booked in the room with my credit card till the morning for them to get the booking confirmation from Orbittzz. It was a horrible exprence

I booked this last minute because I just needed a place to stay for the night from Dubai. This was among the cheapest on the list, and still looked decent, plus had free parking so I went with it - it was also close in proximity to where I had my dinner that night. Went in circles trying to find the place - but to be fair my navigation in Abu Dhabi is pretty atrocious. Any taxi knows where it is quite easily, which I found out later. At check - in I asked where I could park, they told me there would be a charge of AED 25. I showed the person at the counter that the reservation said free parking - she repeated that it didn't, but when I showed her in-app, she promptly contacted the manager and asked her if she could waive my parking fees, which was approved quickly. It was nice that I didn't have to push her for that, once she saw the proof she did it without further hassle. She explained that it was an older package that they were no longer offering but recognized that's not my fault. The room itself was VERY nice. Very much what you would expect from a good 4 star or perhaps average 5 star. Good value for money. Water wasn't particularly warm in the shower, but all in all value for money was a good deal.

Clean and cmfortabe . Free Internet for browsing , emailing and only skype for voice .

this hotel was in a very congested area of the city with much street construction. If it weren't for the obsticals of driving in traffic the hotel itself was a good value for the price. The hotel room was spacious and very well appointed, small fridge, LCD TV, in room safe, king size bed and large closet. Internet by was free of charge. There where several malls in the area to shop and a 15 minute drive to Marina Mall. The Abu Dhabi International Airport was a 35 minute drive not because of distance but congested traffic. A map of the city is a must unless you are very familier with Abu Dhabi. Parking was a problem at this hotel. The parking spaces are shared with other business and it was challenging to find a space. What parking there is was free of charge. The hotel staff where friendly and the check fairly quick. It was a good hotel at a good price.

Electra Street Abu Dhabi

Hotel highlights

  • Walking distance to Abu Dhabi Corniche
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Abu Dhabi City Center within a mile (2 km) of Abu Dhabi Mall, City Seasons Al Hamra Hotel is within 2 miles (3 km) of other popular sights such as Corniche Beach. This 4-star hotel has 310 guestrooms and offers a full-service spa, free in-room WiFi, and free valet parking.


Dining

Enjoy dining at one of 2 onsite restaurants including New Season, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Other amenities include minibars, coffee makers, and free newspapers.


Property features

Guests staying at City Seasons Al Hamra Hotel enjoy access to a full-service spa, a gym, and a sauna. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 120 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a conference center.

Room options

Premium Twin Room

2 Large Twin Beds | Sleeps 2

Premium Room

1 Twin Bed | Sleeps 3

Executive Room

2 Twin Beds and 1 Large Twin Bed | Sleeps 3

Junior Room

2 Twin Beds and 1 Large Twin Bed | Sleeps 3

Guest reviews for City Seasons Al Hamra Hotel

Everyone (1) Couples (2) Business (4) Other (2) Friends (1)
3
Everyone

City center hotel with easy access to shops and restaurants. Far from airport. Requested an early check in at 6 AM , but denied. With in 30 minutes I was offered the room for an additional 200 Dhirams , which I refused. I got the room at 10:45 AM. Had problem with drain in the shower which was fixed within 30 minutes. Buffet Breakfast is ok to satisfy the Chinese Tourist. Checked out a day earlier . Wise to pay refundable tariff than non refundable .

By , from Miami, FL on Dec 5, 2018

Review comment responded on Aug 1, 2023

Dear Samy,Greetings from City Seasons Al Hamra Hotel, Abu Dhabi!Thank you for being our guest and for the time taken to share your valuable feedback with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. Being part of the City Seasons Hotels, we constantly strive for excellence in all aspects, and I assure you I will address the areas of opportunity in order to prevent the same from occurring in the future.We hope you consider choosing us in the future to restore your confidence in City Seasons Al Hamra Hotel Abu Dhabi.Kind Regards,City Seasons Al Hamra Hotel Management

3

a fair hotel at a fair price

Couples

Having stayed at a Sofitel hotel (5 star) in Dubai for four nights prior to transferring to Abu Dhabi, this hotel did not meet 4 stars in my opinion. Our room was outdated and the mattress mediocre. The TV did not work and there was no fridge in our room. The room had obviously not been updated in quite some time and we may have been placed in that room as they appeared to be at capacity. The maintenance did come to fix the TV promptly and apologized. The front desk was constantly busy and appeared over worked. They did, however, do a good job when asked questions and did their best to help with recommendations. I probably would not stay here again as there are probably better deals for a couple touring the country.

By on Oct 6, 2015

Review comment responded on Aug 1, 2023

Dear Kenneth,Greetings from City Seasons Al Hamra Hotel, Abu Dhabi!Thank you for being our guest and for the time taken to share your valuable feedback with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. Being part of the City Seasons Hotels, we constantly strive for excellence in all aspects, and I assure you I will address the areas of opportunity in order to prevent the same from occurring in the future.We hope you consider choosing us in the future to restore your confidence in City Seasons Al Hamra Hotel Abu Dhabi.Kind Regards,City Seasons Al Hamra Hotel Management

4

relaxing

Friends

The staff was friendly and the room was spacious and clean.

By on May 13, 2015

Review comment responded on Aug 1, 2023

Dear cynthia,Greetings from CitySeasons Al Hamra Hotel, Abu Dhabi! Thank you very much for sharing your detailed experience with us. It is good to see that; overall, you had an enjoyable time here at City Seasons Al Hamra Hotel, Abu Dhabi!We appreciate your kind words about our staff. We assure you that your motivating comments will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.It was certainly a pleasure having you as our guest and we are looking forward to welcoming you back in the near future!Kind Regards,City Seasons Al Hamra Hotel Management

5

great location for everything

Other

Prompt check-in and room was clean and ready. I was a late check-in and the room was dark and could not find the light switches. After I called the front desk someone was there within minutes to show me all the switches. hahaha other than that it was a great room and will be back again probably in July.

By on Apr 6, 2015

Review comment responded on Aug 1, 2023

Dear Jerry,Greetings from CitySeasons Al Hamra Hotel, Abu Dhabi! Thank you very much for sharing your detailed experience with us. It is good to see that; overall, you had an enjoyable time here at City Seasons Al Hamra Hotel, Abu Dhabi!We appreciate your kind words about our staff. We assure you that your motivating comments will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.It was certainly a pleasure having you as our guest and we are looking forward to welcoming you back in the near future!Kind Regards,City Seasons Al Hamra Hotel Management

4

good location and good room

Business

In general it is OK. Check out time is not flexible reasonably

By on Jan 20, 2015

Review comment responded on Aug 1, 2023

Thank you for the review and for sharing your feed back, much appreciated

4

was a very good weekend

Other

Very central and near for many business areas and shopping centres. The staff was very friendly.

By on Sep 9, 2014

Review comment responded on Aug 1, 2023

Dear Kurban,Greetings from CitySeasons Al Hamra Hotel, Abu Dhabi! Thank you very much for sharing your detailed experience with us. It is good to see that; overall, you had an enjoyable time here at City Seasons Al Hamra Hotel, Abu Dhabi!We appreciate your kind words about our staff. We assure you that your motivating comments will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.It was certainly a pleasure having you as our guest and we are looking forward to welcoming you back in the near future!Kind Regards,City Seasons Al Hamra Hotel Management

1

3 hours to get in

Business

When I arrived the booking form Orbittzz did not reach the hotel and staff did nothing except kept me waiting for 3 hours to get the booking confirmation from orbittzz, then later I discovered that these bookings go to another office in the hotel and the person in charge left at evening and no one could access the booking terminal. I checked my booking confirmation email with Orbizttz and there also I could not find any number that I can contact to get help. at end I booked in the room with my credit card till the morning for them to get the booking confirmation from Orbittzz. It was a horrible exprence

By on Apr 10, 2014

Review comment responded on Aug 1, 2023

Dear Bumajid,Greetings from CitySeasons Al Hamra Hotel, Abu Dhabi!Thank you for being our guest and for the time taken to share your valuable feedback with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. Being part of the City Seasons Hotels, we constantly strive for excellence in all aspects, and I assure you I will address the areas of opportunity in order to prevent the same from occurring in the future.We hope you consider choosing us in the future to restore your confidence in CitySeasons Al Hamra Hotel, Abu Dhabi!.Kind Regards,CitySeasons Al Hamra Hotel, Abu Dhabi! Management

4

good hotel, great value for money

Business

I booked this last minute because I just needed a place to stay for the night from Dubai. This was among the cheapest on the list, and still looked decent, plus had free parking so I went with it - it was also close in proximity to where I had my dinner that night. Went in circles trying to find the place - but to be fair my navigation in Abu Dhabi is pretty atrocious. Any taxi knows where it is quite easily, which I found out later. At check - in I asked where I could park, they told me there would be a charge of AED 25. I showed the person at the counter that the reservation said free parking - she repeated that it didn't, but when I showed her in-app, she promptly contacted the manager and asked her if she could waive my parking fees, which was approved quickly. It was nice that I didn't have to push her for that, once she saw the proof she did it without further hassle. She explained that it was an older package that they were no longer offering but recognized that's not my fault. The room itself was VERY nice. Very much what you would expect from a good 4 star or perhaps average 5 star. Good value for money. Water wasn't particularly warm in the shower, but all in all value for money was a good deal.

By on Mar 25, 2013

Review comment responded on Aug 1, 2023

Dear Bumajid,Greetings from CitySeasons Al Hamra Hotel, Abu Dhabi!Thank you for being our guest and for the time taken to share your valuable feedback with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. Being part of the City Seasons Hotels, we constantly strive for excellence in all aspects, and I assure you I will address the areas of opportunity in order to prevent the same from occurring in the future.We hope you consider choosing us in the future to restore your confidence in CitySeasons Al Hamra Hotel, Abu Dhabi!.Kind Regards,City Seasons Al Hamra Hotel, Abu Dhabi! Management

4

excellent

Business

Clean and cmfortabe . Free Internet for browsing , emailing and only skype for voice .

By on Jun 2, 2012

Review comment responded on Aug 1, 2023

Thank you for the review and for staying with us at City Seasons Al Hamra Hotel Abu Dhabi

4

good value in city

Couples

this hotel was in a very congested area of the city with much street construction. If it weren't for the obsticals of driving in traffic the hotel itself was a good value for the price. The hotel room was spacious and very well appointed, small fridge, LCD TV, in room safe, king size bed and large closet. Internet by was free of charge. There where several malls in the area to shop and a 15 minute drive to Marina Mall. The Abu Dhabi International Airport was a 35 minute drive not because of distance but congested traffic. A map of the city is a must unless you are very familier with Abu Dhabi. Parking was a problem at this hotel. The parking spaces are shared with other business and it was challenging to find a space. What parking there is was free of charge. The hotel staff where friendly and the check fairly quick. It was a good hotel at a good price.

By on Nov 15, 2010

City Seasons Al Hamra Hotel

Electra Street, Abu Dhabi, 4706
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