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Holiday Inn Express Aberdeen City Centre

3.0 out of 5.0

Recent guest reviews

Stayed for two nights for a City Break in Aberdeen. We had 2 rooms, I was travelling with my mother. Check in was quick and easy and I was greeted as an IHG Gold guest and given the option of complimentary welcome drink, or points. I always take the drink! Staff very friendly and efficient, and were helpful with directions etc. The reception area was very modern, clean and welcoming. We had two double rooms. The rooms are a little tired looking and do need a freshen up (I understand this is happening shortly) but the bed was comfortable and the bathroom was clean with a nice powerful shower- all that we wanted really! The WiFi worked fine throughout, but the only disadvantage is the lack of plug points at the bedside. Thus preventing from using devices whilst charging, when laying in/on the bed. Hopefully this will be rectified on the refurbishment. The bar/lounge area was lovely and modern. It was recently renovated I understand and I have to say to a very high standard. It was really really lovely and a joy to spend time in. The drinks choice was good, had some great malt whiskies which were also good value. The staff were helpful and friendly and didn't mind me changing the TV channel on Saturday to watch the Grand National. Aberdeen was so much more than I expected, a fantastic city with lots to see and do, and loads of great bars and restaurants. I am going to return again and will bring my girlfriend, and would not hesitate to stay in this great hotel again.

Nice Hotel which is in Chapel Street just off top of Union street. The staff were friendly and welcoming. The room was very good with a comfortable bed and a choice of pillows. The breakfast offering was very good with a large selection of hold and cold food. Close by to all the attractions on Union Street.

I have awarded this review 2 stars - one for location which is handy and the other for the excellent staff who work at this hotel. Unfortunately the rest of the experience was rather lacklustre. This was my first visit to this hotel. I am a big fan of the Holiday Inn hotels, especially the Express ones who offer a no frills experience at a great price. However, this one was a bit of a disappointment. The hotel currently seems to be undergoing renovation and is a little like checking into a building development with blocked up windows and exposed wiring in the main reception area. The rooms themselves are musty and in need of some TLC. On the plus side the bathrooms are VERY clean. On the downside, the mattresses are some of the most uncomfortable I have ever slept on. After a terrible nights sleep in, we were then greeted with absolute CHAOS in the breakfast hall in the morning. There is no order here at all, with customers having to walk to one end of the area to get plates, then back across for food, then to another area for cutlery or toast (it sounds petty but the hilariousness of this layout has to be experienced to be fully appreciated). As previously mentioned the check in staff were very helpful and lovely and the location is quite handy for Aberdeen nightlife. However, for £50 per night I feel there are far more comfortable and relaxing stays available in Aberdeen for the same cost - Brentwood, Park Inn and Marriot Residence Inn spring to mind.

Have stayed here multiple times. Exactly what you expect from a HI Express, limited "frills" but always clean, tidy, well maintained and with attentive and polite staff. Breakfast choice although limited is good, the rooms comfortable and the location is excellent for working in Aberdeen city centre.

Staying here for business. Close to main road. Good for heading out. Lots of places to eat close by. Place is a three star property. Don’t expect more. Decent rooms ok breakfast. Staff go above and beyond to help out and really make the difference. You can hear the other guests through the thin walls. Price is good.

Hotel is near completion of a refurb and was perfect for our needs for 1 night away as a family. Good space in the rooms with double bed and a double sofa bed, so great for us as a family. All very clean and tidy on arrival. Breakfast very nice too, but very crowded and breakfast served in quite a small space. The hotel is named as 'City Centre'. It is approximately a 10-15 minute walk from what I would class as city centre, and when you have luggage and young children, I'm sure you can appreciate that this is not a straightforward walk.

Good central location, room and bathroom were clean. Breakfast was disappointing. I opted for cereal and toast which was okay. Hubby had the cooked breakfast, the staff replenished the sausage, bacon and scrambled egg regularly but the food was cold. We would not stay here again due to this.

Staff so friendly and helpful. Great location, code to ships, bars and restaurants . Rooms clean, well laid out and equipped. ££ great value for couples or families. Breakfast is decent and 'free' even if they can't advertise our as such.

I can't fault the location of the hotel or the members of staff I encountered. It's right in the centre of town but on a quiet little side street so it's pretty perfect. The staff bent over backwards to be helpful and told us where we could find free parking and where we could go to eat etc. However, the room itself was very small and basic and the bed was far too soft and we kept rolling into the middle of it. The sofa bed had a very thin mattress and you could feel every spring and every bit of metal in the bed's frame. The room was very cold - so cold it woke me up all through the night. There wasn't a temperature control in the room. It was clean though and staff obviously work hard. I wouldn't stay here again though, mostly because of the bed situation. If I'm paying for a bed, I want it to be more comfortable than my own at home.

Cold bathroom floors and a cracked toilet bowl, a bit worn and scruffy. Good service. Need renovation. Seems to be happening now. Will stay there again next time. Great breakfast and the beds are good.

Chapel Street Aberdeen Scotland

Hotel highlights

  • Walking distance to Academy and Aberdeen Music Hall
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Holiday Inn Express Aberdeen City Centre places you within a 10-minute stroll of popular attractions such as Academy and Aberdeen Music Hall. This 155-room, 3-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Centrally located in Aberdeen, the hotel is also a short walk from His Majesty's Theatre and Aberdeen Art Gallery.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. At the end of the day, relax with a drink at the bar/lounge.


Rooms

The 155 rooms have an array of amenities, including coffee makers, free weekday newspapers, and phones. Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Hair dryers and desks are other standard amenities.


Property features

Guests of Holiday Inn Express Aberdeen City Centre enjoy access to free WiFi in public areas, 2 meeting rooms, and coffee in a common area. Limited parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-out, free newspapers, and a TV in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

74.0% of guests recommend this hotel

Total of 740 reviews