Carmelite4.0 out of 5.0
Recent guest reviews
I stayed here last year for the nights before and after my wedding and it was a lovely experience. My mother & I shared the Dressing Room suite and were very happy. It is exactly what you would think it is - a lovely double bed with a bathroom and a little dressing room fitted with dressing table, chair and mirror with lights around it. Very lovely room for getting ready for a special occasion. The only issue I had was my room card stopped working twice, the first time I agreed with a manager that it was a fluke but the second time it was replaced and had no issues from then. Held my wedding reception here and was very pleased. It wa an Alice in Wonderland theme all around and the staff decorated the tables brilliantly. The meal itself was very tasty and the teapot cocktails we recieved on each table were delicious and beautifully presented. A truly wonderful venue for any Wonderland themed event. That night my new husband and I stayed in the Cabernel Suit and thought it was absolutely beautiful. You open the door to find a staircase with spotlights on each step which have a switch at the top and bottom. On the right there was a beautiful shower room, and on the right was the main room. Lovely black and white theme, a lovely round bed overlooking the back of the Tivoli theatre (great if you like keeping an eye on performers!). This suite is something you have to see to believe how beautiful it is, and as I remember it was very moderately priced. Would definitely recommend this venue as a hotel, a restuarant or for a private function/special event.
Stayed at the Carmelite for one night in the cabanel suite. The hotel is lovely throughout. It was the first night away as a couple and couldn’t have picked a better hotel! Cabanel suite is beautiful, bed is very comfortable and the black out curtains are brilliant for blocking out that morning light! has everything you need for your stay. It is immaculately clean and they Provide you with toiletries, housecoat and slippers. Fridge is stocked with water and juice and stocked with plenty of tea and coffee supplies. Bath is a lovely feature of the room also. I see a lot of reviews about the coldness of the room. Yes it was cold on arrival but the 3 heaters soon heated the room up and had no problems staying warm! Have recommended to friends whom have already booked their stay at the carmelite! And would definitely book again myself! Staff are all friendly and welcoming. Thank you for a lovely stay. I have a video of the suite but can’t seem to see anywhere to upload a video just pictures
Was invited to a party night here on December 22nd, and thought we would be in the main hall as our party had 12 people. Instead we were stuck in a small area of the bar, the food was just average and the alcohol expensive! It was a real shame as we were all looking forward to an excellent evening :( Personally I believe they had over-stretched themselves by taking too many bookings. I had been there for lunch before and it was lovely so can't understand the dramatic change :(
We booked a two night stay and was allocated the Japanese suite First night -Great BUT on our second day we returned to Hotel at lunch time to be told we have to move out of our suite as someone else has requested our room - frog marched up the stairs and made to pack our bags under supervision - mortifying and humiliating The staff did not care at all and when I broke down in tears they said - what more do you want ? After I got upset we were told we could stay in the room but we had already had to ram all our belongings into bags and I said I was too upset at that stage so we left No remorse Horrendous !!!! I have never In My life been forced to pack and leave a hotel room Humiliation beyond belief and not even the Offer of a coffee to calm my nerves I was shaking and in tears The worse customer service I have ever seen
At reasonably low rates my expectation of the Hotel was in accordance with the quality of a budget hotel, however the Carmelite have managed to exceed my already low expectation with remarkably poor accommodation and poor customer service to match. At the time of my stay, it’s winter in Aberdeen and extremely cold. The Carmelite building is a old granite structure with almost no insulation which is to be expected, they don’t even have double glazing in the rooms resulting in an extremely cold environment inside the Hotel with the rooms being ‘temperature controlled’ via old style radiators which give out very low levels of heat and probably require bleeding. To my astonishment, the Hotel practise is to turn all room heating completely off at midnight until circa 8am resulting in no availability heating/temperature control throughout the night, providing extremely untenable sleeping conditions. This temperature was so low, my partner and I both slept in full insulated gym clothing and were still absolutely perishing. When I challenged the duty manageress in the morning, she simply responded by stating I should of got up in the middle of the night and requested an additional heater! She did offer a pathetic £15 gesture of good will discount but considering the fact the poor nights stay was due to a cheap cost saving measure by the hotel I found this extremely insulting. Unless you are a polar bear or local Seagull whom appear to be having a jolly old time judging by the noise outside my window, I would highly recommend avoiding the Carmelite at all costs. Spend a little more money on a hotel that actually values its customer and will provide the basic fundamental settings for a decent nights sleep. Alternatively, bring a tent and sleeping bag, because I sincerely believe you will have a more accommodating stay! If you have absolutely no other option, please bring thermals, gloves and a hat and request an additional heater upon arrival! My disappointing nights stay at Carmelite Hotel is unequivocally the worst nights stay I have ever experienced at any hotel! On this basis, I rate the Carmelite hotel a 1 out of 5, this is only because the system does not have functionally to rate 0.
Had a voucher for breakfast stacker, very nice! Afternoon tea tier but adapted for breakfast with sausage baps, salmon & bacon baps. Well presented. Food great! Slight let down we were seated in a curtained off area alone in the dark.waiter did tell us he would put on the lights after we had been there for 10 minutes!
We loved almost everything about this hotel. When we arrived there was no sign of a reception area, and we were checked in at the side of the bar in a very casual and friendly manner which was unusual - everything about this hotel is unusual. The Cabonel Suite was arty and breath-taking - if you don't like black then avoid this - but if you like soaking in a bath watching a large screen tv, followed by wine a a game of jenga then you'll love it. The Japanese Suite which I glimpsed through an open door looked inviting. We spent a lot of time talking to the owner who is interesting and personable; he sources all the bits and pieces around the hotel himself. It's well worth looking at the details of this fascinating place. The food was good too. One disappointment was the jazz bar which had live entertainment but certainly not jazz on the weekend we were there. It's also difficult to check out the jazz beforehand because there is no programme available. We travelled to Aberdeen on the Caledonian Sleeper from London which is also highly recommended, and has an upgrade in place for Spring 2018.
Myself and my partner visited with a steak voucher. We must say the food was great we had the nachos for starter and the steaks and fat chips were delicious. However the poor surroundings and the service means we probably won’t be coming back. The decor is becoming very shabby and dated, the lighting is quite harsh, no candles. Very quiet music. Toilets were not clean. Only 2 beer taps were working and no apology was given for this. Starters were finished long before serving away. Had to ask for desert menus and more drinks.
Beautifully boutique style hotel - lively and bustling - food good value for good quality pub style food standards. On the outstanding side - the staff were very friendly and very helpful and are an excellent asset to this hotel. We'll be back !
I recently stayed at the Carmelite for four nights as a guest of the International School of Aberdeen. The hotel lobby has a lot of character, kind of dark, rustic with a four poster bed that really is a table for four. The first night I stayed in the Antique Suite and it was quite lovely. I was placed in a suite because all of their standard rooms were booked. So I lucked out my first night and then came back to reality with rooms 104 and 106. All I can say is that they were just OK but nothing to write home about. That and the fact that the rooms on the first floor are above the bar which has live music on the weekends does not make for a relaxing sleep. Bring ear-plugs if you can't afford a suite. The bar is overprice and the drinks are crap. For the love of God don't order their wine. The breakfast is slow and passive with a very limited over-priced buffet, so if you are in a hurry and hungry try somewhere else.
- Steps from Aberdeen Maritime Museum and Provost Ross's House
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour front desk
Carmelite is adjacent to popular attractions such as Aberdeen Maritime Museum and Provost Ross's House. This 52-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Aberdeen, the hotel is also a short walk from Academy and Provost Skene's House.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is available for a fee.
The 52 rooms have desks. Guests can enjoy free WiFi and LCD TVs. Bathrooms offer hair dryers and free toiletries.
Carmelite features free WiFi in public areas, 2 meeting rooms, and conference space. Self parking is available for GBP 10 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free newspapers and a porter/bellhop.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 681 reviews