Very quiet and beautiful place ... perfect for relaxing and staying away from crowded civilization... best vacation I've had in a very long time... my wife was the happiest person on earth those days and for me that means everything...
Food always cold. Hot water would run out in the shower.
Best of everything
Horrible and life endangering experience. We arrived May 10th for a week, had to wait at the airport for the transfer for 3,5 hours because their speedboat was broken and they were fixing it and didn’t have any other extra boat. The ride from Male to the hotel took us 2 hours. On the way back the hotel provided the same broken boat which had to stop every 15 minutes on the 10 meters (30ft) or higher waves on the “high seas” right after the stormy weather (there was a storm that lasted for around 4 days), even though the hotel was aware of the non functioning boat and had alternative transportation, a water plane. At one point the speedboat almost flipped and we were very close from sinking. We were about 12 passengers, many of us were older couples, we all got sick and nauseous. The three crew members didn’t answer any of our questions and only after passengers start yelling, one of them said that the motor wasn’t working and that oil was leaking. And by the way as soon as the boat took off, we all smelled oil. During one of such stops, one of the speed boats passing by, almost collided with our boat, which was on the way and couldn’t move. Everyone on our boat was screaming and one lady start crying! It was a miracle we got to Male alive and absolute negligence on Cinammon’s part.
Very beautiful and clean
The island was amazing in its own way. The staff are very friendly and the rooms were extremely clean. There were just a few negatives: -we were greeted on our first day with a complimentary couples massage. I called the spa to reconfirm it was complimentary and we did not have to pay, and we were reassured it was complimentary, at no charge. When we checked out of the island, they tried to charge us $200 for the massage. I told them I was told it was complimentary, twice and even called to reconfirm it was. I also let them know to use the word “discounted rate” instead of complimentary, to their customers. -We did not choose the all-inclusive package because my wife is pregnant and cant drink and she is very picky with her food during her pregnancy. The all inclusive was an extra $90 per person ($180 per day) to eat anything we wanted and drink certain alcoholic beverages. We felt a bit pressured by staff because they kept asking us to do all-inclusive because it’s cheaper. It wasnt cheaper for us, cus we only spent $396 on food and drinks for our 5 day stay.. which is cheaper than $180 per day. -We ordered a pie of pizza at the VAH restaurant and the lady asked us, do you just want 1 pie of pizza? (Just an fyi, we are 2 small sized/framed couple, so idk why she thought 1 wasnt enough). I asked her: “how many slices in 1 pie? She said, there are 4 slices.. so we said, ok we can do 2 pies. Next thing you know, the 2 pies came with 8 slices each!
Everything was good and I really like the costumer service
Location, exclusivity, and amenities! If you are going to Maldives please do yourself and favor and only stay here. You will live every minute of your stay.
New property that is still experiencing growing pains. Only one restaurant and two bars. Pool is clean but cold. No activities either during the day or at night. Staff was extremely friendly and mean well, however the service could have been a lot more proactive as opposed to reactive.
Cinnamon Velifushi Maldives places you next to Aarah Island and within a 5-minute drive of Alimathaa. This 90-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
Enjoy dining at one of 2 onsite restaurants including Vah Restaurant, which specializes in international cuisine. Savor a meal from the comfort of your room with room service.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available once per stay.
At Cinnamon Velifushi Maldives, guests enjoy a full-service spa, an outdoor pool, and a gym. Airport transportation is made easy with an airport shuttle (available on request) for USD 370 per person roundtrip. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this luxury hotel include free WiFi in public areas, a free kid's club, and a terrace.
Very quiet and beautiful place ... perfect for relaxing and staying away from crowded civilization... best vacation I've had in a very long time... my wife was the happiest person on earth those days and for me that means everything...
Food always cold. Hot water would run out in the shower.
Dear Guest, Greetings from Cinnamon Velifushi Maldives. Thank your for your review and taking time share your experience with us. We always focus on our own improvement and we have taken a note of your constructive feedback & our sincere apologies on the same. We will surely consider them in our future improvements. Thank you again for sharing your experience with us and We are looking forward to seeing you again soon.
Best of everything
Dear Guest, Greetings from Cinnamon Velifushi Maldives. Thank you so much for taking the time to share this 5-star review! We are delighted to hear that you had a amazing getaway with us. As always, it has been a great pleasure having you at Cinnamon Velifushi Maldives, we would love to have you back with us again soon.
Horrible and life endangering experience. We arrived May 10th for a week, had to wait at the airport for the transfer for 3,5 hours because their speedboat was broken and they were fixing it and didn’t have any other extra boat. The ride from Male to the hotel took us 2 hours. On the way back the hotel provided the same broken boat which had to stop every 15 minutes on the 10 meters (30ft) or higher waves on the “high seas” right after the stormy weather (there was a storm that lasted for around 4 days), even though the hotel was aware of the non functioning boat and had alternative transportation, a water plane. At one point the speedboat almost flipped and we were very close from sinking. We were about 12 passengers, many of us were older couples, we all got sick and nauseous. The three crew members didn’t answer any of our questions and only after passengers start yelling, one of them said that the motor wasn’t working and that oil was leaking. And by the way as soon as the boat took off, we all smelled oil. During one of such stops, one of the speed boats passing by, almost collided with our boat, which was on the way and couldn’t move. Everyone on our boat was screaming and one lady start crying! It was a miracle we got to Male alive and absolute negligence on Cinammon’s part.
Dear Guest, Greetings from Cinnamon Velifushi Maldives. Thank you for your details feedback review on trip advisor & We also thank you for choosing us as your holiday destination in Maldives. We are regretted to know that the mentioned services in the review were not being up to your expectations & We apologized for if any inconvenience caused to you during your stay. As per our detail investigation, we noted that there was no such an instance where you waited 3.5 hours at the airport for your arrival transfer & there had not been any boat broken incident reported at the airport on your arrival day. We usually arranged our speed boat transfers by combining with all international flights land in close proximate time in the airport. Hence, all our speed boat transfers are combinable as we clearly mentioned during your booking confirmation time which you are aware prior to your arrival. Also, just before booking your room with us we ensure to send all booking specific hotel fact sheet information in order to all our customers to go through. In this day we realized that there were another 02 of guests came on your same flight have been delayed showing up due to busy operation at immigration counter. Hence, we are compelled to hold the boat until all customers come out from the airport Wish to bring your notice that we do arrange private speed boat & charter sea plane options at a higher cost. Rest all transfers are combinable & this is an endemic transfer operating system for Maldives specially hotels operate far from Maldives airport. Some rainy days in Maldives we do arrange our speed boat transfers purely based on the weather alert declaration given by the Maldives transport authority from the Government & It is mandatory to follow these transfer safety protocols in Maldives when releasing the boat from any hotel destination. The day of your departure day & at the time it was a high tide hour which this becomes very normal operation in Maldives. Only the water level of the sea had been risen up than a normal time. We have not had any complaints from other customers travelled in the boat at the time. In overall, At the outset our sincere apologies for not meeting your expectations. As you can see most of our guests feedback are excellent and we are disappointed that your feelings on our resort was not that great. Hence, whenever you plan to your next visit to Maldives, hope you would contact us again by giving us an opportunity to serve you as per your expectations coursing that we now know your likes & dislikes from your previous stay.
Very beautiful and clean
Dear Guest, Greetings from Cinnamon Velifushi Maldives. Thank you for your review following your recent stay with us. We are impressed with your comments & are glad to know that you have had a great stay. Thank you for your appreciative comments & we look forward to seeing you again.
The island was amazing in its own way. The staff are very friendly and the rooms were extremely clean. There were just a few negatives: -we were greeted on our first day with a complimentary couples massage. I called the spa to reconfirm it was complimentary and we did not have to pay, and we were reassured it was complimentary, at no charge. When we checked out of the island, they tried to charge us $200 for the massage. I told them I was told it was complimentary, twice and even called to reconfirm it was. I also let them know to use the word “discounted rate” instead of complimentary, to their customers. -We did not choose the all-inclusive package because my wife is pregnant and cant drink and she is very picky with her food during her pregnancy. The all inclusive was an extra $90 per person ($180 per day) to eat anything we wanted and drink certain alcoholic beverages. We felt a bit pressured by staff because they kept asking us to do all-inclusive because it’s cheaper. It wasnt cheaper for us, cus we only spent $396 on food and drinks for our 5 day stay.. which is cheaper than $180 per day. -We ordered a pie of pizza at the VAH restaurant and the lady asked us, do you just want 1 pie of pizza? (Just an fyi, we are 2 small sized/framed couple, so idk why she thought 1 wasnt enough). I asked her: “how many slices in 1 pie? She said, there are 4 slices.. so we said, ok we can do 2 pies. Next thing you know, the 2 pies came with 8 slices each!
Dear Guest, Greetings from Cinnamon Velifushi Maldives. Thank you for your review & so glad to read that you have enjoyed your stay with us. We are regretted to hear about the incident of spa treatment prizes & Pizza matter which we will ensure to looking to those in details. We always focus on our own improvements & We once again thank you for bring those in to our notices. We hope to see you again.
Everything was good and I really like the costumer service
Dear Guest, Greetings from Cinnamon Velifushi Maldives. We thank you for your review following your recent stay with us. Great to know that you have enjoyed your stay & are happy in overall experience. Thank you for choosing as your holiday destination & We look forward to seeing you again.
Location, exclusivity, and amenities! If you are going to Maldives please do yourself and favor and only stay here. You will live every minute of your stay.
Hi Adam,Thank you for your lovely comment & recommendations about your stay. It's so happy to know that you have had a wonderful stay with us. We look forward to seeing you again.
New property that is still experiencing growing pains. Only one restaurant and two bars. Pool is clean but cold. No activities either during the day or at night. Staff was extremely friendly and mean well, however the service could have been a lot more proactive as opposed to reactive.
Dear Guest,Thank you for your comment & Recommendations made about your stay.We will ensure to look at your feedback & shall monitor those closely. We look forward to seeing you again.
Dear Guest, Greetings from Cinnamon Velifushi Maldives. Thank you for your review and choosing to spend your vacation at our beautiful resort and we are so glad that you have enjoyed the stay with us. Many thanks again for sharing your your lovely experience and it has been a great pleasure having you and hope to see you again.