Book 2 Star Hotels in Pony Express Trail National Back Country Byway

"There was crap and blood on the sheets. We never slept under the bedding. The floor was dirty and still had garbage and dirt under the beds. The garbage cans had some kind of smell and moldy stuff in it. The toilet seat was loose. The fridge didn’t work, only the freezer. When I asked the cleaning lady for towels she said she doesn’t speak English, yet spoke that in plain English. The girl that checks you in and out is not friendly and barely speaks. She refused to give me a receipt and said I would have to get from Expedia, but they took our card when we checked in. The dog area is completely covered in feces, and garbage. They have a woman who lives a the motel, from what the police said and she has three dogs tied up behind the property by the garbage can on the freeway side. They bark and are hungry and entangled. None of this is a good look for your business and does not reflect well. We stayed here 10 plus years ago at this same place, and I can’t believe how bad it has become! I will not be staying there again! I had no where else to go, that late in time or I would have canceled! Also our last stay the people above us were up all night making the loudest noise, setting off the fire alarm and bathing 4 times, and just stomping every step. This was all night until 9:30 am! I went several times to the desk to tell them and no person was there! Always a sign stating they have stepped away and would be back in awhile. Very Disappointed and disgruntled! Liesel Buckne"

"No. I was given the wrong room I originally booked. They mixed up my name with someone else's name. The bed was comfortable the room was good but it wasn't what I originally booked. They said it was expedia's issue not theirs. "

"Advertised as sleeping 6 the sofa bed mattress could use updated. Very uncomfortable for children. The pool is ok but grout could use some work and hot tub floor is a chipping and a little rough The Queen beds were great! Breakfast was great!"