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Mercure London Heathrow Hotel

4.0 star property
Suburban Hayes hotel in Pinkwell with fitness center

Choose dates to view prices

Photo gallery for Mercure London Heathrow Hotel

Exterior
Exterior
In-room safe, desk, blackout drapes, soundproofing
Breakfast and dinner served
Shower, eco-friendly toiletries, hair dryer, towels
Reviews
6.8

Popular amenities

  • Room serviceRoom serviceRoom service
  • GymGymGym
  • Parking availableParking availableParking available
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
Shepiston Lane, Hayes, England, UB3 1LP
  • Popular LocationLondon Motor Museum18 min walk
  • Popular LocationStockley Park2 min drive
  • AirportLondon (LHR-Heathrow)8 min drive
  • Popular LocationTwickenham Stadium15 min drive

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Room options

View all photos for Superior Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Double Bed

8.6/10 Excellent
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

8.4/10 Very Good
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Twin Bed

7.9/10 Good
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

7.2/10 Good
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 129 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, Multiple Beds

7.6/10 Good
  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Room
Ibis budget London Heathrow Central
Free WiFi
Restaurant
Air conditioning
Breakfast available
7.6 out of 10, Good, (1724)
The price is $80
per night
$96 total
includes taxes & fees
Jun 17 - Jun 18
Ibis budget London Heathrow Central

About the neighborhood

Hayes

Located in Pinkwell, Mercure London Heathrow Hotel is 1.1 mi (1.8 km) from Stockley Park and within a 10-minute drive of Brunel University. This 4-star hotel has 184 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • London Motor Museum - 18 min walk
  • Stockley Park - 2 min drive
  • Brunel University - 6 min drive
  • Windsor Castle - 12 min drive
  • Twickenham Stadium - 15 min drive

Getting around

  • Hounslow West Underground Station - 7 min drive
  • Hayes & Harlington Station - 18 min walk
  • The nearest major airports are:<br />Heathrow Airport (LHR): 8-min drive, 2.9 mi/4.7 km<br /> London City Airport (LCY): 86-min drive, 62.5 mi/100.6 km<br /> Gatwick Airport (LGW): 62-min drive, 45 mi/72.5 km<br /> Luton Airport (LTN): 37-min drive, 35.3 mi/56.8 km<br /> <p>The preferred airport is Heathrow Airport (LHR). </p>

Restaurants

  • The Pheasant - 4 min drive
  • The Great Western - 4 min walk
  • The White Hart - 10 min walk
  • The Nest Climbing - 3 min drive
  • The Wheatsheaf - 16 min walk

About this property

Mercure London Heathrow Hotel

Suburban Hayes hotel in Pinkwell with fitness center
At Mercure London Heathrow Hotel, guests have access to a gym, free WiFi in public areas, and a conference center. If you drive, self parking is GBP 16 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English, French, Hindi, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (GBP 16 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Borders Lounge
  • Borders Restaurant
  • Outside Seating Area

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 16 per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Heathrow
Comfort Heathrow Hotel
Comfort Hotel Heathrow
Heathrow Comfort
Heathrow Comfort Hotel
Hotel Comfort Heathrow
Mercure London Heathrow
Comfort Hotel Heathrow Hayes, UK - Greater London
Mercure London Heathrow Hotel Hotel
Mercure London Heathrow Hotel Hayes
Mercure London Heathrow Hotel
Mercure London Heathrow Hayes
Mercure London Heathrow
Mercure London Heathrow Hotel Hayes, UK - Greater London
Mercure London Heathrow Hotel Hayes
Mercure London Heathrow Hotel Hotel Hayes

Frequently asked questions

Is a free cancellation option available at Mercure London Heathrow Hotel?

Mercure London Heathrow Hotel provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure London Heathrow Hotel?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Mercure London Heathrow Hotel on Jun 24, 2024 start from $71.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mercure London Heathrow Hotel?

This hotel is situated in Pinkwell, close to Twickenham Stadium and Royal Botanic Gardens, Kew. You'll also find Ealing Broadway Shopping Center and Pinewood Studios nearby.

Will I be able to park at Mercure London Heathrow Hotel?

Yes, parking is offered for GBP 16 per day. Though parking is limited, electric car charging is also available.

Does Mercure London Heathrow Hotel feature a casino at the property?

No, Mercure London Heathrow Hotel doesn't have a casino.

Is there an indoor pool at Mercure London Heathrow Hotel?

No, there is no indoor pool at this hotel.

Is Mercure London Heathrow Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant with al fresco dining plus some guestrooms include bathrobes.

Are there hot tubs at Mercure London Heathrow Hotel?

No, there isn't a spa tub at this hotel.

Does Mercure London Heathrow Hotel have a restaurant that serves breakfast?

Yes, Mercure London Heathrow Hotel serves a full breakfast for a surcharge each morning at Borders Restaurant.

Does Mercure London Heathrow Hotel allow pets to stay for free?

No, pets aren't allowed at Mercure London Heathrow Hotel.

Are there connecting rooms at Mercure London Heathrow Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure London Heathrow Hotel?

The closest major airport to Mercure London Heathrow Hotel is Heathrow Airport (LHR), which is 2.9 mi away (8 minutes by car). Another top airport is London City Airport (LCY), which is around 20.7 mi away.

Are there rooms with balconies that I can book at Mercure London Heathrow Hotel?

No, at Mercure London Heathrow Hotel, there aren't any guestrooms that list a balcony.

Does Mercure London Heathrow Hotel offer wedding services?

Take advantage of the wedding venue at Mercure London Heathrow Hotel if you plan to say "I do" during your trip.

Mercure London Heathrow Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 260 out of 1007 reviews" "
Rating 8 - Good. 292 out of 1007 reviews" "
Rating 6 - Okay. 172 out of 1007 reviews" "
Rating 4 - Poor. 129 out of 1007 reviews" "
Rating 2 - Terrible. 154 out of 1007 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Taha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Chester

Liked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

Nafis

Stayed 1 night in Feb 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel. Just a shame that it's no longer on the Heathrow hoppa shuttle run.
Stayed 1 night in Feb 2024

2/10 Terrible

Zak

Stayed 1 night in Feb 2024

4/10 Poor

Cameron

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty hotel no water was running in our rooms hotel is very dated they couldnt find my booking on the system i booked again to show i did book it they said they will refund it but it still didnt show on the system i was waiting for ages to just check in to then check in to a room with a broken sink and no remote along with it being very cold
Stayed 1 night in Feb 2024

10/10 Excellent

Guilherme

Stayed 1 night in Feb 2024

10/10 Excellent

Darwin Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Johnpaul

Stayed 1 night in Feb 2024

6/10 Okay

Irfan

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Needs to renovate & Upgrade. Breakfast should be better. Did not expect from a Marriott group of hotel
Stayed 1 night in Feb 2024