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Comfort Suites The Colony - Plano West

2.5 star property
Hotel in The Colony with free breakfast and fitness center

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Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Exterior
Coffee service
Combined shower/tub, jetted tub, free toiletries, hair dryer
Reviews
7.4

Good

Popular amenities

  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included

Explore the area

Map
4796 Memorial Dr, The Colony, TX, 75056
  • Popular LocationThe Colony Five Star Complex10 min walk
  • Popular LocationHawaiian Falls The Colony15 min walk
  • Popular LocationGrandscape17 min walk
  • AirportDallas, TX (DAL-Love Field)31 min drive

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Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible | Desk, blackout drapes, iron/ironing board, free WiFi

2 Queen Beds, Suite, Nonsmoking, Accessible

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 2 QUEEN BEDS. NON SMOKING

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Room
Clarion Hotel The Colony - Plano West
Pool
Pet friendly
Parking included
Free WiFi
8.8 out of 10, Excellent, (1001)
The price is $101
per night
$118 total
includes taxes & fees
Jul 3 - Jul 4
Clarion Hotel The Colony - Plano West

About the neighborhood

The Colony

Comfort Suites The Colony - Plano West is a short stroll from The Colony Five Star Complex and Hawaiian Falls The Colony. This 71-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • The Colony Five Star Complex - 10 min walk
  • Hawaiian Falls The Colony - 15 min walk
  • Grandscape - 17 min walk
  • Andretti Indoor Karting & Games The Colony - 4 min drive
  • The Shops at Legacy - 7 min drive

Getting around

  • North Carrollton-Frankford Station - 14 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • The nearest major airports are:<br />Dallas-Fort Worth Intl. Airport (DFW): 18-min drive, 17.8 mi/28.7 km<br /> Love Field Airport (DAL): 32-min drive, 25.1 mi/40.4 km<br /> <p>The preferred airport is Love Field Airport (DAL). </p>

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Sonic Drive-In - ‬5 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Chick-Fil-A - ‬9 min walk
  • ‪Rosa's Cafe - ‬13 min walk

About this property

Comfort Suites The Colony - Plano West

Hotel in The Colony with free breakfast and fitness center
At Comfort Suites The Colony - Plano West, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
40-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 11 2024 to July 31 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from March 11 2024 to July 31 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • 2 total (25 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Frequently asked questions

Are free cancellation options available at Comfort Suites The Colony - Plano West?

Comfort Suites The Colony - Plano West offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites The Colony - Plano West?

As of Jun 19, 2024, prices found for a 1-night stay for 2 adults at Comfort Suites The Colony - Plano West on Jun 30, 2024 start from $73.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Comfort Suites The Colony - Plano West?

This hotel is located in The Colony, a short 15-minute walk from Hawaiian Falls The Colony and also 17 minutes on foot from Grandscape. You'll also find Legacy West and Andretti Indoor Karting & Games The Colony within a short drive.

Is there parking available at Comfort Suites The Colony - Plano West?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Suites The Colony - Plano West feature a casino?

No, Comfort Suites The Colony - Plano West doesn't have a casino.

Is there an indoor pool at Comfort Suites The Colony - Plano West?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from March 11 2024 until July 31 2024 (subject to change).

Is Comfort Suites The Colony - Plano West good for couples?

Couples staying at this hotel will appreciate amenities like a jetted bathtub as well as an indoor pool and free breakfast.

Does Comfort Suites The Colony - Plano West have a hot tub?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Comfort Suites The Colony - Plano West feature a restaurant that includes a breakfast menu?

Comfort Suites The Colony - Plano West offers free on-the-go breakfast each morning though there is no restaurant.

Does Comfort Suites The Colony - Plano West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Comfort Suites The Colony - Plano West for a fee of USD 25 per pet, per night.

Are there connecting rooms at Comfort Suites The Colony - Plano West?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Comfort Suites The Colony - Plano West?

The closest major airport to Comfort Suites The Colony - Plano West is Dallas-Fort Worth Intl. Airport (DFW), which is 17.8 mi away (18 minutes by car). Another top airport is Love Field Airport (DAL), which is located 25.1 mi away (32-minute drive).

Are there rooms with balconies at Comfort Suites The Colony - Plano West?

No, there aren't any guestrooms with balconies at Comfort Suites The Colony - Plano West.

Comfort Suites The Colony - Plano West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 362 out of 1002 reviews" "
Rating 8 - Good. 280 out of 1002 reviews" "
Rating 6 - Okay. 147 out of 1002 reviews" "
Rating 4 - Poor. 105 out of 1002 reviews" "
Rating 2 - Terrible. 108 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The air conditioner wasn’t working properly, pillows were to small, shower leaked all night and smelled of marihuana in hallways and room.
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Stayed 4 nights in Jan 2024

10/10 Excellent

Marc

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maid service had to be requested. Room was no cleaned. Ants in room. Bathtub finish was peeling. So much deferred maintenance throughout. Breakfast was terrible,
Stayed 2 nights in Jan 2024

6/10 Okay

William

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The workers at the breakfast were very unfriendly and not helpful at all. All of our towels were dirty. The sheets were dirty as well. Overall I was not happy with my stay
Stayed 1 night in Jan 2024

4/10 Poor

Krystal

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property around the hotel was dirty, trash in shrubs. Ice in the parking lot from a leak somewhere left untreated and dangerous. The exterior door had a rock holding it open and unsecure, removed it twice and it was replaced. Hot tub not working, elevator not working. Furniture, carpet, towels and curtains in room had stains on them. Large pieces of paint flaking off in bath tub.
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe environment with exterior doors circumvented and ignored, construction not indicated in advertisements and not clearly marked with appropriate warning signs, tape or other deterrents. Tripping hazzards at door threshold by large warn hole in filthy old carpet. Stench in room. Shower unclean and spray nozzle shoots water out sideways onto floor. Many holes in light blocking screen, neglect. Elevator inoperable. Grounds in substandard disarray. Unprofessional management being quite loud, singing to earbuds very early in morning to awaken guest, intolerable boisterous conversations throughout early morning hours. Management says guest are wrong, denying unprofessionalism and making crude accelusations in a defiant and defensive protest to confrontation. Management failed and neglected to cancel the reservation as promised after request was clearly made. Condescending remarks by staff. Unsafe and substandard conditions. Staff refuse to refund. Horrible representation of the brand.
Stayed 2 nights in Jan 2024

2/10 Terrible

JULIE

Disliked: Cleanliness, staff & service, property conditions & facilities
Their elevator was down and not working properly and the whole building needs repairs.
Stayed 1 night in Dec 2023

10/10 Excellent

MICHELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Dec 2023

2/10 Terrible

Caminthia

Stayed 2 nights in Dec 2023