Cielo Maya Beach Tulum

On private beach with outdoor pool, near Soliman Bay

VIP Access

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Where to?

Dates

June 2025

July 2025

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Balcony

Couples treatment rooms, body treatments, aromatherapy

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | View from room

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Bar
Room service

Explore the area

TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760

Cenote Manatí
‪2 min walk‬
Soliman Bay
‪4 min drive‬
Xel-Há Park
‪12 min drive‬
Tulum Intl. Airport (TQO)
‪62 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

538 sq ft
Sleeps 4
2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed with Sofa bed, Garden Area

538 sq ft
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

538 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

645 sq ft
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the neighborhood

Tulum

Cielo Maya Beach Tulum places you next to Soliman Bay and a short stroll from other popular sights like Tulum National Park. This 4-star hotel has 18 rooms and welcomes guests with free breakfast, a private beach, and an outdoor pool.

What's nearby

Cenote Manatí - 2 min walk - 0.1 miles
Tulum National Park - 14 min walk - 0.8 miles
Soliman Bay - 4 min drive - 1.4 miles
Tulum Mayan Ruins - 11 min drive - 6.6 miles
Xel-Há Park - 12 min drive - 7.5 miles

Getting around

Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

‪Zona Arqueológica de Tulum - ‬13 min drive
‪Mulut Jach Ki - ‬9 min drive
‪Templo Dios del Viento - ‬13 min drive
‪World Cafe - ‬7 min drive
‪La Fiesta Mexicana - ‬9 min drive

About this property

Cielo Maya Beach Tulum

On private beach with outdoor pool, near Soliman Bay

At Cielo Maya Beach Tulum, guests enjoy a private beach, an outdoor pool, and a children's pool. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 140 per vehicle one way, as well as an area shuttle. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and an arcade/game room.

LED TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, espresso makers, and ceiling fans.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Similar properties

Pool
Spa
Parking included
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Free daily manager's reception
Snack bar/deli

Things to do

Arcade/game room
Bicycle rentals
Boat tours
Children's pool
Kayaking
Outdoor pool
Playground
Snorkeling
TV in common areas

Family friendly

Arcade/game room
Children's pool
In-room crib
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the bay
Picnic area
Pool loungers
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Well-lit path to entrance

2 floors
Mosquito nets
Smoke-free property

Room amenities

Bedroom

Down comforter
Free crib
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

LED TV with premium satellite channels

Food and drink

Espresso maker
Free bottled water
Limited room service
Minibar

Air conditioning
Ceiling fan
Iron/ironing board on request
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 140 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a smoke detector.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Cielo Maya Tulum

Cielo Maya Beach Tulum Hotel

Cielo Maya Hotel

Cielo Maya

Cielo Maya Beach Tulum Hotel

Cielo Maya Beach Tulum Tulum

Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Cielo Maya Beach Tulum?

Cielo Maya Beach Tulum provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cielo Maya Beach Tulum?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Cielo Maya Beach Tulum on Jun 17, 2025 start from $89.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Cielo Maya Beach Tulum?

This hotel is located in Tulum, a short 1-minute walk from Soliman Bay and also 12 minutes on foot from Tulum National Park. You'll also find Cenote Manatí and Jaguar Park less than a mile away.

Will I be able to park at Cielo Maya Beach Tulum?

No, there isn't parking available at the hotel.

Is there a spa at Cielo Maya Beach Tulum?

Spa services at the hotel include beach massages, sports massages, aromatherapy, and couples treatments.

Does Cielo Maya Beach Tulum have a casino?

No, Cielo Maya Beach Tulum doesn't have a casino.

Will I find an indoor pool at Cielo Maya Beach Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Cielo Maya Beach Tulum a good place to stay for couples?

This waterfront hotel offers plenty of amenities for couples including a private beach, an outdoor pool, and a bar.

Are there hot tubs at Cielo Maya Beach Tulum?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Cielo Maya Beach Tulum feature a restaurant that includes a breakfast menu?

Yes, Cielo Maya Beach Tulum serves free cooked-to-order breakfasts each morning from its restaurant.

Does Cielo Maya Beach Tulum allow pets to stay free of charge?

No, pets and service animals aren't allowed at Cielo Maya Beach Tulum.

Does Cielo Maya Beach Tulum have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Cielo Maya Beach Tulum?

The closest major airport to Cielo Maya Beach Tulum is Tulum Intl. Airport (TQO), which is about 18.8 mi away.

Are there rooms with balconies at Cielo Maya Beach Tulum?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy ocean or garden views.

Cielo Maya Beach Tulum Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Jaime, El Paso

Traveled with partner

May 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent place Beatiful beach hotel Very courteous staff Tasty food

Stayed 2 nights in May 2025

10/10 Excellent

Jason

Traveled with family

Mar 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were friendly and helpful! I would definitely stay here again. My only complaint is the AC. It only started working on our last night there but the rest of the time it was very muggy on our room. This place is very quiet and away from the main town which was nice. The restaurant food was delicious and the wait staff were awesome!

Stayed 4 nights in Mar 2025

10/10 Excellent

Xia

Traveled with family

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is big and comfortable. The included breakfast was super delicious. The room has “garden view” when I booked it. But you could see the beach and ocean from the room. The hotel also provides the kayak and paddle. boards. All staffs there are polite, friendly and helpful. If you go to Tulum, stay in this nice hotel.

Stayed 3 nights in Mar 2025

10/10 Excellent

Myriam

Mar 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Roxanne

Traveled with family

Mar 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staff was so attentive and kind! breakfast included was great - lots of food options and the restaurant/bar on site is convenient.

Stayed 3 nights in Mar 2025

10/10 Excellent

Abhijitsinh

Traveled with family

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great lavish rooms with ocean front, private beach area for guest which gives utmost privacy. Beautifully maintained rooms and spectacular ambiance of hotel with ocea view

Stayed 1 night in Mar 2025

10/10 Excellent

Brooke

Traveled with partner

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What an amazing hotel! The location and staff were just perfect. If you have the opportunity, you must stay here and get the ocean view. We will absolutely be back!

Stayed 4 nights in Feb 2025

10/10 Excellent

Hannah

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything about our stay was perfect!

Stayed 4 nights in Feb 2025

10/10 Excellent

josejuan

Traveled with family

Mar 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best vacation ever

Super padre el hotel!! Todo el staff son super amables y te ayudan en todo lo que ocupes!! El hotel y la playa super privado nomas para los que se quedan alli!!

Stayed 4 nights in Feb 2025

10/10 Excellent

Adriana

Feb 23, 2025

Liked: Cleanliness, staff & service

Stayed 6 nights in Dec 2024

10/10 Excellent

john

Feb 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We really enjoyed our stay at Cielo Maya. Great breakfasts and really excellent service in the restaurant at all times. Front desk was very friendly and helpful.

Stayed 4 nights in Feb 2025

10/10 Excellent

Caitlin

Feb 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa, Leicester

Feb 18, 2025

Stayed 7 nights in Feb 2025

10/10 Excellent

Roseanne S

Traveled with partner

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff at Cielo Maya are so sweet and helpful. The property is beautiful, quiet, and clean. We thoroughly enjoyed our week there.

Stayed 7 nights in Jan 2025

10/10 Excellent

Wayne

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

William

Feb 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pro: Beautiful beach, quiet, secluded from busy downtown, staff was very accommodating, nice pool, offers activities, close to other hotels for food, not too far from attractions Con: poor water pressure, repairs needed, If you want to swim in the water, bring water shoes! The rocks underneath will hurt your feet. Also, take a taxi or rent a car from the airport. The shuttle is expensive. Overall, I would book this location again

Stayed 7 nights in Feb 2025

10/10 Excellent

Juan

Feb 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome getaway , awesome view , awesome experience. Oceanview suite was beautiful

Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

8/10 Good

Ivan

Traveled with family and small children

Jan 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms and view are nice but restaurant is a bit pricey and there is nothing around the area beach is rocky

Stayed 1 night in Jan 2025

8/10 Good

Celia, Watsonville

Traveled with partner

Jan 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice staff, quiet and peaceful, clean. Restaurant's meals were always delicious.

Stayed 7 nights in Jan 2025

10/10 Excellent

Gail

Traveled with group

Jan 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beimar, was helpful each day. He gave excellent suggestions and helped us to make it happen. I thank Beimar very much!

Stayed 4 nights in Jan 2025

10/10 Excellent

Donny

Jan 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic strip if you want to be close to Tulum but far enough away to be quiet! Staff is absolute ace! Candy at the desk is awesome as is Juan our waiter. I cant wait to return! Rental car will go a long way to help avoid taxis. The cenote within walking distance was great. There are like 5 restaurants all within walking distance and each were nice if you dont rent a car

Stayed 9 nights in Jan 2025