Hotels in Thornwood

"The mattresses are horrible but the overnight clerk or manager was nice enough to make some accommodations for us. The mattresses not being properly maintained is def a bummer. Pillows should be upgraded. Vending machines and arm should be upgraded and a larger variety of drinks should be available as well. Energy drinks at 7$ is not appropriate. A can of soda for 4 is ridiculous. Having someone watch you eat breakfast or make you your waffle just so you don’t make a mess is too much micro managing makes me feel like I’m being watched. To rooms wout jacuzzi’s are nice wifi nothing to be happy about "

"The only good thing was the parking lot, other than that.. as soon as you walk in you smell cigarettes, the lobby was not clean and you probably going to have to make a line.The smell in the elevator and the rooms is terrible!! I couldn't stay there not even for one night, the mattress was really hard, not comfortable at all. "

"Breakfast was mediocre, hot chocolate was cold had to ask them to reheat. Iron in the room didnt work, thermostat wasnt working in room. Hot tub was hot pool was nice n warm. Cleaning lady dian acted like the hotel towels were hers when i refused room service and jus said i needed new towels she was very disgruntled. "