Hotel St Moritz, Queenstown - MGallery

5.0 star property
Luxury hotel with 2 hot tubs and a fitness center

Choose dates to view prices

Photo gallery for Hotel St Moritz, Queenstown - MGallery

Exterior
Miscellaneous
Suite, 1 Bedroom (Alpine) | Premium bedding, down comforters, in-room safe, laptop workspace
Premium bedding, down comforters, in-room safe, laptop workspace
Premium bedding, down comforters, in-room safe, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
10-18 Brunswick Street, Queenstown, 9348
  • TSS Earnslaw Steamship
    ‪5 min walk‬
  • Skyline Queenstown
    ‪10 min walk‬
  • Queenstown Gardens
    ‪18 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪11 min drive‬

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Room options

Room, 1 King Bed, Lake View (St Moritz)

  • Lake view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (St Moritz)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Garden View (Alpine)

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Lake View

  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Lake View (Alpine)

  • Lake view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Alpine)

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Lake View (St Moritz)

  • Lake view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Lake View (Alpine)

  • Lake view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View (St Moritz)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Queenstown

Located in Queenstown City Centre, Hotel St Moritz, Queenstown - MGallery is within a 5-minute walk of sights such as Lake Wakatipu and SKYCITY Wharf Casino. This 142-room, 5-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • TSS Earnslaw Steamship - 5 min walk - 0.3 miles
  • Queenstown Mall - 8 min walk - 0.5 miles
  • Kiwi and Birdlife Park - 8 min walk - 0.5 miles
  • Skyline Queenstown - 10 min walk - 0.6 miles
  • Queenstown Gardens - 18 min walk - 1.0 mile

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬7 min walk
  • ‪Patagonia Chocolates - ‬6 min walk
  • ‪Smiths Craft Beer House - ‬6 min walk
  • ‪Mrs. Ferg Beach Street - ‬5 min walk
  • ‪Madam Woo - ‬7 min walk

About this property

Hotel St Moritz, Queenstown - MGallery

Luxury hotel with 2 hot tubs and a fitness center
At Hotel St Moritz, Queenstown - MGallery, guests have access to a gym, 2 hot tubs, and free WiFi in public areas. Self parking is offered for NZD 40 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
40-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, espresso makers, and free newspapers are also available. Housekeeping is available on request.
2 hot tubs are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Romanian, Russian, Slovak, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (NZD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Lombardi Bar
  • Lombardi Restaurant

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 80.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Frequently asked questions

Is a free cancellation option available at Hotel St Moritz, Queenstown - MGallery?

Hotel St Moritz, Queenstown - MGallery offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel St Moritz, Queenstown - MGallery?

As of Jun 4, 2025, prices found for a 1-night stay for 2 adults at Hotel St Moritz, Queenstown - MGallery on Jun 8, 2025 start from $143.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel St Moritz, Queenstown - MGallery?

This hotel is situated in Queenstown City Centre, just steps from SKYCITY Wharf Casino, and within a 10-minute walk of Lake Wakatipu and Steamer Wharf. You'll also find TSS Earnslaw Steamship and Queenstown Beach less than a mile away.

Is there parking available at Hotel St Moritz, Queenstown - MGallery?

Yes, secured parking is offered for NZD 40 per night. Accessible parking, electric car charging, and bicycle parking are also available.

Does Hotel St Moritz, Queenstown - MGallery feature a casino at the property?

No, Hotel St Moritz, Queenstown - MGallery doesn't have a casino.

Is there an indoor pool at Hotel St Moritz, Queenstown - MGallery?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

What will couples enjoy most about a stay at Hotel St Moritz, Queenstown - MGallery?

There are many amenities for couples at this hotel, including Champagne service and in-room massages in each guestroom with some featuring lake views.

Are there hot tubs at Hotel St Moritz, Queenstown - MGallery?

Yes, this hotel has 2 spa tubs.

Does Hotel St Moritz, Queenstown - MGallery have a restaurant with a breakfast menu?

Yes, Hotel St Moritz, Queenstown - MGallery serves buffet breakfast for a surcharge each morning at Lombardi Restaurant.

Does Hotel St Moritz, Queenstown - MGallery allow pets to stay for free?

No, pets aren't allowed at Hotel St Moritz, Queenstown - MGallery though service animals are welcome.

Does Hotel St Moritz, Queenstown - MGallery have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hotel St Moritz, Queenstown - MGallery?

The closest major airport to Hotel St Moritz, Queenstown - MGallery is Queenstown Intl. Airport (ZQN), which is 5.3 mi away (14 minutes by car).

Can I book a room with a balcony at Hotel St Moritz, Queenstown - MGallery?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or courtyard views.

Does Hotel St Moritz, Queenstown - MGallery have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel St Moritz, Queenstown - MGallery.

Hotel St Moritz, Queenstown - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and views

Location - easy walk to town Beautiful view of lake from restaurant and bar
Stayed 3 nights in Feb 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay! Everyone was friendly, the room was spacious, the vibes were good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 2 nights in Feb 2025

8/10 Good

Michael

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice hotel and a good location. We only stayed one night, however the room was a bit dusty and set off my allergies, so we could tell it had not been cleaned properly. Overall, a decent hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2025

8/10 Good

dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff. Ok room.

Stayed 5 nights in Feb 2025

6/10 Okay

karen

Traveled with family
Disliked: Property conditions & facilities

Not 5 star…very disappointing

Booked a suite with lake views and got a view of backpackers and roofs. The staff were sloppy and the restaurant was slow and then incorrectly added drinks to our bill. The entrance is really poor and not a great sense of arrival. The hotel is located on a street that has poor footpaths and is a very steep walk up to the hotel..beware of this. Not on the Main Street. This is not a 5 star hotel and the suites are not up to a standard of the best in a hotel. Poor amenities. Overpriced for a less than acceptable room
Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Loved our stay here before our routeburn track hike. Friendly staff and lovely rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel St. Moritz

The entire process from checking in, staying four nights and checking out was a pleasure. We would recommend this hotel to anyone. A delightful stay in an amazing town.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mary

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good location close to the Queenstown action but far enough away to provide some quiet
Stayed 2 nights in Jan 2025

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation conveniently located right where you need to be for all things Queenstown has to offer. If you travel here during summer be aware the hotel was built a while back when they prioritized heating over a/c so their is no a/c. The room we stayed in on the 2nd floor sat at 24.4°C for the most part. They do provide effective fans to help cool things. The staff is wonderful and just a short walk to restaurants, shopping, and attractions.
Stayed 3 nights in Jan 2025

4/10 Poor

Will

Liked: Cleanliness
Disliked: Staff & service
I was disappointed with my two stays at the St. Moritz. While the facilities were beautiful, the service at the bar was subpar. The room I was given had all usable outlets far from the bed, so I had to uncomfortably sleep in the bed backwards. During my second stay, I had to ask for a fan that had been said to be in all rooms. At the bar, the staff seemed more concern with gossiping than attending to their customers - I was clearly standing in line to pay for my drinks and struggled to get the bartender’s attention because, as I could overhear, they were discussing staff drama. This was particularly unprofessional and off-putting. The food at the restaurant was inconsistent - half of the dishes were great and the other were bland. Having laundry was very convenient. Altogether, I expected better service, attention to details (e.g. outlets) to go with the outstanding premises.
Stayed 2 nights in Jan 2025

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Stayed 4 nights in Jan 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Amacing place
Stayed 4 nights in Jan 2025

10/10 Excellent

Darby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Nicholas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was great, my only complaint is that I paid $40 a night for car parking and each night it was full. Had to park on the street a couple of time. Why sell the park space if you sell to many and there is is t enough space? Am I paying for the opportunity to park?
Stayed 4 nights in Jan 2025

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel St. Moritz. However we had booked and paid more for a lake view room and our room was on the 3rd floor facing the lake but could only see about 1/3rd of the lake as the building in front blocked out the rest. I’m sure the view was better on the higher floors. The room was great and we loved our stay but was disappointed in the obstructed view.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Marva

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Pauline was so kind and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sunil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Sunil

Stayed 5 nights in Dec 2024

10/10 Excellent

gareth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent hotel in the perfect location will definitely return
Stayed 3 nights in Dec 2024