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Hilton Queenstown Resort & Spa

5.0 star property
Luxury resort with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hilton Queenstown Resort & Spa

Restaurant
Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing
Suite, 1 Bedroom (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle
Indoor pool
Lake

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • The Remarkables Ski Area
  • Queenstown Event Centre
    ‪4 min drive‬
  • Skyline Queenstown
    ‪12 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪18 min walk‬

Room options

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

8.8 out of 10
Excellent
(10 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 484 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle

Suite, 2 Bedrooms (Residence)

7.4 out of 10
Good
(10 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite) | Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(18 reviews)
  • 581 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(7 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation) | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Relaxation)

9.6 out of 10
Exceptional
(5 reviews)
  • 495 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(9 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kawarau Falls

Hilton Queenstown Resort & Spa places you within a short walk of Lake Wakatipu and within a mile (2 km) of The Kingston Flyer. This 5-star resort has 220 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.
View more Resorts in Kawarau FallsOpens in a new window

What's nearby

  • Remarkables Park Town Centre - 17 min walk - 0.9 miles
  • Queenstown Event Centre - 4 min drive - 1.6 miles
  • Queenstown Gardens - 11 min drive - 5.7 miles
  • Queenstown Mall - 11 min drive - 5.9 miles
  • Skyline Queenstown - 12 min drive - 6.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬4 min drive
  • ‪Rata - ‬10 min drive
  • ‪Manaia Lounge - ‬4 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

Hilton Queenstown Resort & Spa

Luxury resort with a full-service spa and a fitness center
At Hilton Queenstown Resort & Spa, guests enjoy a full-service spa, an indoor pool, and a gym. Parking is available for NZD 16 per day (NZD 40 per day for valet parking), and there's also a ferry terminal shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury resort include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect WiFi, wired internet, and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include balconies or patios, refrigerators, and minibars.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Afrikaans, Chinese (Mandarin), Czech, Dutch, English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: hot tub; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Frequently asked questions

Is a free cancellation option available at Hilton Queenstown Resort & Spa?

Hilton Queenstown Resort & Spa provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Queenstown Resort & Spa?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at Hilton Queenstown Resort & Spa on Aug 24, 2025 start from $156.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hilton Queenstown Resort & Spa?

This resort is located in Kawarau Falls within a short 5-minute walk of Lake Wakatipu. You'll also find Queenstown Event Centre and Remarkables Park Town Centre within a short drive.

Will I be able to park at Hilton Queenstown Resort & Spa?

Yes, valet parking is offered for NZD 40 per day with in/out privileges.

Is a spa located at Hilton Queenstown Resort & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Hilton Queenstown Resort & Spa have a casino at the property?

No, Hilton Queenstown Resort & Spa doesn't have a casino.

Will I find an indoor pool at Hilton Queenstown Resort & Spa?

Yes, this resort has an indoor pool along with a hot tub.

Is Hilton Queenstown Resort & Spa a good place to stay for couples?

This lakeside resort offers many amenities for couples such as an indoor pool and a bar with some guestrooms featuring fireplaces.

Does Hilton Queenstown Resort & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Hilton Queenstown Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Hilton Queenstown Resort & Spa serves buffet breakfast for a surcharge each morning at Wakatipu Grill.

Will Hilton Queenstown Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Hilton Queenstown Resort & Spa.

Does Hilton Queenstown Resort & Spa have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hilton Queenstown Resort & Spa?

The closest major airport to Hilton Queenstown Resort & Spa is Queenstown Intl. Airport (ZQN), which is within a mile.

Are there rooms with balconies at Hilton Queenstown Resort & Spa?

Yes, every guestroom at Hilton Queenstown Resort & Spa comes with a balcony with some featuring lake or pool views.

Does Hilton Queenstown Resort & Spa have a wedding venue?

Take advantage of the wedding venue at Hilton Queenstown Resort & Spa if you plan to say "I do" during your trip.

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1006 reviews
Rating 8 - Good. 226 out of 1006 reviews
Rating 6 - Okay. 110 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carol Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Best one I've ever had at a hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Pooja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service and friendly staff. Very happy with our stay.
Stayed 1 night in May 2025

10/10 Excellent

Ranjesh

Stayed 1 night in May 2025

10/10 Excellent

Colin

Liked: Amenities
Great Hotel
Stayed 6 nights in Apr 2025

10/10 Excellent

Daniel, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

James, NSW

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, scenic location close to airport but a bit out of town. If after peace and quiet away from town, great spot.
Stayed 5 nights in Apr 2025

8/10 Good

Robert

Stayed 3 nights in Apr 2025

10/10 Excellent

Hala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place Clean and tidy Romantic Friendly staff Amazing food Love it
Stayed 4 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay as we landed 9:30pm. Arrived to hotel and were expecting some food options either in Hotel or nearby. All nearby options were closed. Hotel room service app was saying everything was unavailable. There wasn’t even a mini bar. Eventually managed to order some room service via concierge who were very nice and helpful. Was expecting a bit more but overall it was OK.
Stayed 1 night in Apr 2025

8/10 Good

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, amenities
We paid 670 nzd of so for one night stay. Would have expected good wifi in the room. Logging into wifi didn’t work on laptop. Television wasn’t great either. The beds were good but folding doors to seperate bedroom from living is not ideal sound wise. Breakfast buffet was amazing. Enjoyed the swimming pool. The spa wasn’t used as no spaces available. Superb location. I do think with Airbnb you get better value for money accomodation comfort wise.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Laylaa

Stayed 3 nights in Apr 2025

10/10 Excellent

Yasir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and i loved the breakfast buffet option as it was very reasonably priced..the service was amazing and the staff just couldnt do enough for us...especially the front desk ..thank you Hilton...we willbe back
Stayed 3 nights in Apr 2025

10/10 Excellent

Shariq

Stayed 6 nights in Mar 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Callum

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T’was divine luxury
Stayed 1 night in Mar 2025

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay would use again
Stayed 4 nights in Mar 2025

8/10 Good

Brian Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and reasonable standard. Great breakfast and views. I would go back anytime.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were impressed with hotel and staff, we would strongly recommend this hotel to our friends.
Stayed 3 nights in Mar 2025

8/10 Good

A F

Business traveler
Liked: Cleanliness, staff & service, room comfort

Great location, amazing views.

Fantastic selection of food at Breakfast. Great dinner menu too. Looking slightly dated. Housekeeping still happening at 5pm when we were back in our room after working all day. Friendly helpful staff at check in/out.
Stayed 5 nights in Mar 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and made our wedding arrangements come together perfectly, thank you
Stayed 2 nights in Mar 2025

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