Tough Review for me. Tracy was there for us whenever we needed... Her outreach was impeccable. My deep reservation was due to the overall cleanliness of the home. During the stay I provided Tracy images, so none of this should come as a surprise upon receipt. The AC wasn't working properly on the 2nd floor and that turned out to be a result of heavily caked dust and who knows what on the AC handler filter. The AC piping was also twisted, separated and soaking wet from condensation. Tracy sent the AC company two days after we arrived... They were due to head back after our departure. I the technicians wake, just about everyone came down with a sinus thing that coincidentally came on fter the techs replaced the filter. As for the rest, the cleaners definitely took shortcuts that have built up over time (hair and dust on base moulding, dust caked up in doors and island pendant lights etc). Tracy did refund the cleaning fees. Again Tracy did her best and I think as property manager she's shortchanged with the vendors service provided.
The location wasn't terrible, just far from Pier Park... Home has potential... Just need the right crew taking care of it.