Hotel Casa Palopó - Relais & Chateaux

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Dates

March 2026

April 2026

Suite (Santa Catarina Master) | View from room

Creator video - submitted by Sveta's Favorite Stays

Premium bedding, minibar, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Breakfast included
Spa
Parking included
Free WiFi

Explore the area

Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011

Place, Lake Atitlán
‪2 min walk‬
Place, Pintando Santa Catarina Palopó
‪13 min walk‬
Place, Santa Catarina Palopo Church
‪16 min walk‬
Airport, Quetzaltenango (AAZ-Los Altos)
‪96 min drive‬

Room options

Deluxe Room (San Marcos)

Exceptional

Lake view
161 sq ft
Sleeps 2
1 King Bed

Deluxe Room (San Juan)

Exceptional

Lake view
161 sq ft
Sleeps 2
1 Queen Bed

Deluxe Room (San Lucas)

Lake view
183 sq ft
Sleeps 2
2 Twin Beds

Junior Suite (San Pablo)

Exceptional

Lake view
215 sq ft
Sleeps 2
1 King Bed

Suite (Santa Catarina Master)

Lake view
474 sq ft
Sleeps 2
1 King Bed

Suite (Atitlan Master)

Lake view
484 sq ft
Sleeps 2
1 King Bed

Suite (San Antonio)

Wonderful

Lake view
474 sq ft
Sleeps 2
1 King Bed

Suite (Toliman)

Lake view
269 sq ft
Sleeps 2
1 King Bed

San Rafael Deluxe

Exceptional

Partial lake view
280 sq ft
Sleeps 2
1 King Bed

Santiago Junior Suite

Mountain view
377 sq ft
Sleeps 2
1 King Bed

San Francisco Superior

Partial lake view
280 sq ft
Sleeps 2
1 Queen Bed

San Pedro Jr Suite

Wonderful

Partial lake view
431 sq ft
Sleeps 2
1 King Bed

San Andres Deluxe

Exceptional

Partial lake view
312 sq ft
Sleeps 2
1 King Bed

Santa Clara Suite

Exceptional

Lake view
517 sq ft
Sleeps 2
1 King Bed

Cerro de Oro Grand Master Suite

Lake view
Sleeps 2
1 King Bed

Villa (Palopo)

Sleeps 6
3 King Beds

About the neighborhood

Santa Catarina Palopo

Pintando Santa Catarina Palopó is a short stroll from Hotel Casa Palopó - Relais & Chateaux, and other popular attractions like Church of Saint Francis are within a 10-minute drive. This 4-star hotel has 15 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

Lake Atitlán - 2 min walk - 0.1 miles
Pintando Santa Catarina Palopó - 13 min walk - 0.7 miles
Santa Catarina Palopo Church - 16 min walk - 0.9 miles
Casa Cakchiquel Arts Center - 12 min drive - 3.3 miles
Panajachel Municipal Market - 13 min drive - 3.3 miles

Getting around

Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

‪Crossroads Caffee - ‬8 min drive
‪Delhi 6 - ‬8 min drive
‪Restaurante El Cayuco - ‬8 min drive
‪Restaurante El Atitlan - ‬8 min drive
‪The Panajachel Center - ‬6 min drive

About this property

Hotel Casa Palopó - Relais & Chateaux

Hotel Casa Palopó - Relais & Chateaux features a full-service spa, an outdoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for USD 400 per vehicle roundtrip. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this adults-only hotel include free WiFi in public areas, a seasonal outdoor pool, and a library.

Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, minibars, and safes are other standard amenities.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures.

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

Lake View Premium Room | Premium bedding, desk, blackout drapes, iron/ironing board

Pool
Hot tub
Spa
Pet friendly

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site

Food and drink

Free continental breakfast available daily 7:00 AM to 10:00 AM
2 restaurants
A bar/lounge
Free daily manager's reception

Restaurants on site

6.8 Palopó
Kinnik

Things to do

Boat tours
Designer stores
Full-service spa
Gym
Helicopter/airplane tours
Kayaking
Library
Outdoor pool
Shopping

Conveniences

Gift shop/newsstand
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance

Outdoors

Garden
In the mountains
Pool loungers
Terrace

Full-service spa

Body scrubs
Facials
Manicures/pedicures
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Upper floors accessible by stairs only

2 buildings
Communal living room
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Food and drink

Free bottled water
Limited room service
Minibar

Desk
Individual decor
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 6 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

This property doesn't allow pets or service animals

Children and extra beds

Rollaway/extra beds are available for USD 75.0 per day
Children younger than 10 are not permitted to stay at this adults-only property (only guests 10 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
Rollaway bed fee: USD 75.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 4 PM
Check-out: 2 PM
Minimum check-in age: 18

The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a fire extinguisher and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

The seasonal pool is open from January to December.
Pool access available from 9:00 AM to 6:00 PM.
Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.

Property is also known as

Hotel Casa Palopo Panajachel

Casa Palopo Panajachel

Hotel Casa Palopo Hotel

Hotel Casa Palopo Santa Catarina Palopo

Hotel Casa Palopo Hotel Santa Catarina Palopo

Frequently asked questions

Is a free cancellation option available at Hotel Casa Palopó - Relais & Chateaux?

Hotel Casa Palopó - Relais & Chateaux offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Casa Palopó - Relais & Chateaux?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Palopó - Relais & Chateaux on Mar 23, 2026 start from $563, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Casa Palopó - Relais & Chateaux?

This hotel is located in Santa Catarina Palopo, just steps from Lake Atitlán. You'll also find Panajachel Municipal Market and Casa Cakchiquel Arts Center within a short drive.

Is parking available on site at Hotel Casa Palopó - Relais & Chateaux?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Casa Palopó - Relais & Chateaux?

There is a full-service spa available for guests to enjoy and services include body scrubs, massages, facials, and mani/pedis.

Does Hotel Casa Palopó - Relais & Chateaux have a casino on the premises?

No, Hotel Casa Palopó - Relais & Chateaux doesn't have a casino.

Will I find an indoor pool at Hotel Casa Palopó - Relais & Chateaux?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 6:00 PM and the seasonal pool is normally open from January until December.

Is Hotel Casa Palopó - Relais & Chateaux a good place to stay for couples?

This adults-only hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a beachfront restaurant.

Does Hotel Casa Palopó - Relais & Chateaux have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Casa Palopó - Relais & Chateaux have a restaurant with a breakfast menu?

Yes, Hotel Casa Palopó - Relais & Chateaux has 2 restaurants, and serves free continental breakfast each morning.

Will Hotel Casa Palopó - Relais & Chateaux allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Casa Palopó - Relais & Chateaux.

Does Hotel Casa Palopó - Relais & Chateaux have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Casa Palopó - Relais & Chateaux?

The closest major airport to Hotel Casa Palopó - Relais & Chateaux is Quetzaltenango (AAZ-Los Altos), which is about 27 mi away.

Are there rooms with balconies at Hotel Casa Palopó - Relais & Chateaux?

Yes, every guestroom at Hotel Casa Palopó - Relais & Chateaux comes with a balcony with some featuring lake or mountain views.

Hotel Casa Palopó - Relais & Chateaux Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10 Excellent

Stephen

Dec 6, 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

penny, Powder Springs

Nov 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Simply the best! From the amazing,warm staff to the small details in the room to make me feel welcome and rested! The outdoor bath was so relaxing, along with the meditation kit, painting kit and the morning cacao boost! The pillows and bed were so comfortable as well. I loved everything!

Stayed 2 nights in Nov 2025

10/10 Excellent

Brittany

Nov 29, 2025

Stayed 6 nights in Nov 2025

10/10 Excellent

Glenda

Traveled with partner

Nov 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is beautiful! The food was great, we were able to enjoy the pool at the villa, and the view was the best. The staff is friendly and very helpful. Great stay, we enjoyed the restaurant at the lake as well; very delicious and good cuts.

Stayed 2 nights in Oct 2025

10/10 Excellent

Claudia

Nov 17, 2025

Stayed 1 night in Nov 2025

8/10 Good

Thomas

Nov 13, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, nice views. Rooms are charming. Staff is friendly, however service is slow. Food at main restaurant is not good.

Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Nov 12, 2025

Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Traveled with partner

Oct 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was clean and sparkling. Casa is a totally colonial experience with steps and cobblestones and the most amazing panoramic view of the Lake and three volcanoes.

Stayed 3 nights in Oct 2025

10/10 Excellent

Ariel

Oct 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel. Extremely attentive and helpful staff. Beautiful views. Overall, amazing accommodation.

Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy, Sterling

Traveled with partner

Oct 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love , an amazing place perfect museum was beautiful .

Stayed 2 nights in Oct 2025

10/10 Excellent

Miss Holly

Traveled with partner

Oct 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Casa Palopó was easily one of the best hotels we have ever stayed at! The staff were welcoming and helpful from the moment we arrived. They booked us tuktuks to travel around, and allowed us to preorder breakfast and take it early on the day we left. Each time we came back to our room, they had been in to tidy up and leave us a little gift! The hotel and grounds are gorgeous, and the views of Lake Atitlan are breathtaking. The hotel is a short walk from Santa Catarina Palopó, a beautiful Guatemalan town which felt authentic and friendly. We did find that it was easier to eat dinner at the hotel in the evenings, as it got dark very early and we did not want to walk back along the road from the town. It is very much a hideaway, perfect if you are looking for rest and escape. There are activities available at the hotel too, and a wonderful pool and jacuzzi at the villa in the grounds. The decor is truly beautiful, and everything is finished to an excellent standard. Thank you so much for a perfect stay.

Stayed 3 nights in Oct 2025

10/10 Excellent

Yashar

Oct 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mario

Oct 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great, had a lot of fun and everyone was helpful with planning my days. They also went out of their way to help out with weather conditions and others.

Stayed 2 nights in Oct 2025

8/10 Good

JULIAN

Traveled with partner

Oct 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at the hotel -prepandemia- in several ocassions. This time we got hold of the only room option available in the newer building above the main hotel, problem was too many stairs, which make it dependable on shuttle runs to reach dining options within the hotel.... walking up the hill to our room is risky for anyone not in good shape/health....also there are no hand rails, hence posing addionatl risk of falling. I did like the excellent service from all the staff, always ready to help and assist ieven on nonhotel matters. The newer part, once solved the issue mentioned above should provide a good choice for staying in the future, is quite, nice pool and jaccuzzi and good spacious rooms.

Stayed 3 nights in Oct 2025

6/10 Okay

Amy Ellen

Oct 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2025

10/10 Excellent

Byron, Guatemala

Sep 27, 2025

Stayed 3 nights in Sep 2025

8/10 Good

RAYMOND, Orange Park

Sep 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

First time visitor. Our room had a beautiful view. It was a very relaxing location. Everyone was beyond professional and accommodating. We did have an issue with our room AC unit which leaking water from a clogged drain line... they were prompt to address and gave us a remedy. We were there for an overnight stay otherwise I may have asked for another room. The weather was cooler and refreshing so the AC at that moment was not a big deal. Thank you to all the staff at Casa Palopo.

Stayed 1 night in Sep 2025

10/10 Excellent

Ellen

Sep 21, 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

Victor, Guatemala

Sep 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Traveled with family

Sep 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2025

10/10 Excellent

Emmanuel

Traveled with partner

Sep 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, warm and kind staff, beautiful place.

Stayed 5 nights in Sep 2025

10/10 Excellent

Arundhati

Sep 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an outstanding property, One of the best that I have stayed in the world. The front desk staff, housekeeping staff, the sous chef, the wait staff, the turndown service staff, the staff that takes you to the hen farm, the views from their 2nd restaurant, beautifully decorated Kinnik - all possible because of their outstanding staff. The complimentary meditation kit, the french press, the kayak- all adds to the pleasantness of the stay. The beautifully decorated room A must visit if you are in Lake Atitlan. I will go back again!. Casa Palopo is an experience. THANK YOU Casa Palopo Staff.

Stayed 1 night in Sep 2025

10/10 Excellent

Fawzi

Traveled with partner

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property with excellent service. All smiles with an exceptional view of the lake. Really deserved to be 5 stars.

Stayed 3 nights in Sep 2025

10/10 Excellent

Victor

Sep 7, 2025

Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Sep 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Casa Palopó - Relais & Chateaux

Choose dates to view prices

Photo gallery for Hotel Casa Palopó - Relais & Chateaux

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room (San Marcos)

Deluxe Room (San Marcos)

View all photos for Deluxe Room (San Juan)

Deluxe Room (San Juan)

View all photos for Deluxe Room (San Lucas)

Deluxe Room (San Lucas)

View all photos for Junior Suite (San Pablo)

Junior Suite (San Pablo)

View all photos for Suite (Santa Catarina Master)

Suite (Santa Catarina Master)

View all photos for Suite (Atitlan Master)

Suite (Atitlan Master)

View all photos for Suite (San Antonio)

Suite (San Antonio)

View all photos for Suite (Toliman)

Suite (Toliman)

View all photos for San Rafael Deluxe

San Rafael Deluxe

View all photos for Santiago Junior Suite

Santiago Junior Suite

View all photos for San Francisco Superior

San Francisco Superior

View all photos for San Pedro Jr Suite

San Pedro Jr Suite

View all photos for San Andres Deluxe

San Andres Deluxe

View all photos for Santa Clara Suite

Santa Clara Suite

View all photos for Cerro de Oro Grand Master Suite

Cerro de Oro Grand Master Suite

Villa (Palopo)

About the neighborhood

Santa Catarina Palopo

What's nearby

Getting around

Restaurants

About this property

Hotel Casa Palopó - Relais & Chateaux

Awards and affiliations

Similar properties

Porta Hotel del Lago

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Hotel Casa Palopó - Relais & Chateaux Reviews