The overall was okay, but there were a few issues. First, I never received the check in information by email or text as indicated. I had to go online and call customer service for the information. One of the 2 parking passes were missing. There was hair in random places such as the bed and floor. The bedding was not clean some of the rooms, but there was laundry detergent provided to wash the bedding. The living room rug and sofa were stained and some items like the closet knob, wall, and trash can had damage upon arrival. I understand that it’s a rental property and there could be prior damage but the photos online need to be updated.