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Grayson Hotel in the Unbound Collection by Hyatt

4.0 star property
Hotel with 2 restaurants, steps from Bryant Park
VIP Access

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Photo gallery for Grayson Hotel in the Unbound Collection by Hyatt

Exterior
Lobby
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Fitness facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
30 West 39th Street, New York, NY, 10018
  • Place, Bryant Park
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬
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Room options

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(17 reviews)
  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.4 out of 10
Very good
(17 reviews)
  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Empire View)

View from room

Room, 1 King Bed (Empire View)

8.4 out of 10
Very good
(10 reviews)
  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

View from room

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Grayson Hotel in the Unbound Collection by Hyatt is next to popular attractions like Bryant Park and New York Public Library. This 4-star hotel has 296 guestrooms and offers conveniences like 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • New York Public Library - 2 min walk - 0.1 miles
  • Bryant Park - 3 min walk - 0.2 miles
  • Times Square - 6 min walk - 0.4 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Rockefeller Center - 11 min walk - 0.6 miles

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • Grand Central - 42 St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Isla & Co. - ‬4 min walk
  • ‪Lady M Cake Boutique - ‬4 min walk
  • ‪TALEA Beer Co. - ‬4 min walk
  • ‪The Best Sichuan - ‬3 min walk
  • ‪Calle Dao - ‬3 min walk

About this property

Grayson Hotel in the Unbound Collection by Hyatt

Hotel with 2 restaurants, steps from Bryant Park
Grayson Hotel in the Unbound Collection by Hyatt features a 24-hour gym, free WiFi in public areas, and meeting rooms. The front desk is staffed 24 hours a day to help with securing valuables and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a meeting room, a living plant wall, and a porter/bellhop.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Coffee makers, free local calls, and safes are also available.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 60 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bar Harta
  • CIMA
  • Harta
  • Tacalle

Things to do

  • 24-hour health club

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay
  • Food and water bowls and an off-leash area are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 60.00 per night(984 ft away; open 24 hours)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

The Grayson
Grayson Hotel
Grayson THE Unbound Collection BY Hyatt
Grayson Hotel in the Unbound Collection by Hyatt Hotel
Grayson Hotel in the Unbound Collection by Hyatt New York
Grayson Hotel in the Unbound Collection by Hyatt Hotel New York

Frequently asked questions

Is a free cancellation option available at Grayson Hotel in the Unbound Collection by Hyatt?

Grayson Hotel in the Unbound Collection by Hyatt provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do within easy reach of Grayson Hotel in the Unbound Collection by Hyatt?

This hotel is situated in Manhattan, just steps from 5th Avenue and Bryant Park, and within a short walk of Broadway. You'll also find Times Square and Grand Central Terminal less than a mile away.

Is there parking available at Grayson Hotel in the Unbound Collection by Hyatt?

No, there isn't parking at this hotel.

Does Grayson Hotel in the Unbound Collection by Hyatt have a casino on the premises?

No, Grayson Hotel in the Unbound Collection by Hyatt doesn't have a casino.

Is there an indoor pool at Grayson Hotel in the Unbound Collection by Hyatt?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Grayson Hotel in the Unbound Collection by Hyatt?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a smart TV, and bathrobes.

Does Grayson Hotel in the Unbound Collection by Hyatt have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grayson Hotel in the Unbound Collection by Hyatt feature a restaurant that includes a breakfast menu?

Yes, Grayson Hotel in the Unbound Collection by Hyatt has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Grayson Hotel in the Unbound Collection by Hyatt allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grayson Hotel in the Unbound Collection by Hyatt for a fee of USD 150.00 per accommodation, per stay. The property also provides an off-leash area and food and water bowls. A deposit of USD 150.00 per stay is collected.

Are there connecting rooms at Grayson Hotel in the Unbound Collection by Hyatt?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Grayson Hotel in the Unbound Collection by Hyatt?

The closest major airport to Grayson Hotel in the Unbound Collection by Hyatt is LaGuardia Airport (LGA), which is 9.1 mi away (34 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.9 mi away (16-minute drive).

Are there rooms with balconies at Grayson Hotel in the Unbound Collection by Hyatt?

No, there aren't any guestrooms with balconies at Grayson Hotel in the Unbound Collection by Hyatt.

Grayson Hotel in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 885 reviews
Rating 8 - Good. 169 out of 885 reviews
Rating 6 - Okay. 54 out of 885 reviews
Rating 4 - Poor. 26 out of 885 reviews
Rating 2 - Terrible. 13 out of 885 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sydni

Stayed 2 nights in Sep 2025

10/10 Excellent

Oluwatobi

Stayed 1 night in Sep 2025

10/10 Excellent

Michelle, Hampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room overlooked an alley so was very quiet! The rooftop deck was wonderful for an evening cocktail. Easy access to subway and great restaurants abound. Discounted parking was available.
Stayed 3 nights in Aug 2025

10/10 Excellent

Baylee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything. Will definitely come back
Stayed 3 nights in Sep 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Alexander

Stayed 5 nights in Sep 2025

10/10 Excellent

Leah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and area!!!

The service was exceptional, the area was amazing with tons of restaurants all around. The hotel was beautiful. The restaurant downstairs was delicious. My only regret is my husband has a fear of height's so we did not go to the bar on the rooftop.
Stayed 1 night in Sep 2025

8/10 Good

Rieham

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025

10/10 Excellent

Madison Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great service and wonderful hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our stay was not great at all. I paid for a high floor and asked for quiet. I got “upgraded” to 12th out of 28 floors with Bryant Park noise past midnight. No one can sleep through the pounding music. Then the rude reception manager when asked about our $25/d vip credit the next day, instead of saying “sorry let me fix it” said “it’s not our fault that Expedia did not transmit that”. It was too late for us to use. The elevators are slow at times. The espresso not great. On the positive, the location super convenient, room small but comfy, restaurant staff nice. Overall, given the choices in NYC we’re unlikely to return
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Nichelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great look and convenience to Times Square.
Stayed 1 night in Aug 2025

4/10 Poor

Amber

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not return to this hotel

The stay was not great. We were in a room with two full/queen beds and one of the mattresses was so wet when my daughter went to sleep the water soaked through her clothes. We called the front desk immediately and they came and brought towels to place on the mattress. They changed everything in about a 30 min process but didn’t have another room for us to move too. Fast forward the next day, the 2nd bed was wet and they sent up sheets. Also, floor in the room was very dusty and they never brought up the sewing kit. Also, towels were not replenished, soap was empty and had to call for toilet paper. Definitely not the 4-5 star experience we were expecting and used to in NYC. Also, rooftop bar was nice but only one bar tender and a line around the corner. Also, bar tender was stressed, drinks made sloppy. Again, not great experience for the price. Would not return.
Stayed 3 nights in Aug 2025

8/10 Good

Jeffrey

Liked: Cleanliness
Very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Vai Sio Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel’s location is amazing! Walkable to many famous sightseeing places like Byron park, central library, summit, empire state building, time square, broadway etc. many coffee shops / restaurants nearby. It’s rooftop bar enjoys lovely view of the midtown. Staff are all friendly and helpful. The only thing i would like to comment is the air conditioning in the room which is quite noisy. Also my higher floor room view is a bit disappointed. Anyway happy with my stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Setareh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect—just one block away from all the action, but tucked away enough to feel peaceful. Pricing was very affordable, and the hotel itself was super clean with no sign of homelessness or dirtiness aprund. Also, the rooms were super clean. The staff was also extremely friendly and welcoming. Overall, a great stay!
Stayed 3 nights in Jul 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Valarie

Liked: Cleanliness, amenities, property conditions & facilities
Very polite and helpful staff
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was awesome and staff were great!!
Stayed 4 nights in Aug 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Kimberly

Stayed 1 night in Aug 2025

6/10 Okay

Lynn

Traveled with partner
Liked: Cleanliness
The hotel is conveniently located and the rooms are cleaned to a good standard each day. The lift was slow and on one occasion we had to walk 21 floors to get to our room as all the lifts stopped working. This was resolved reasonably quickly. There are hidden charges for using the facilities eg. Wi-Fi - this was not clear before we booked. However the customer service team was understanding. This information should be made more readily available. Likewise with the $100 extra each night for potential additional costs. This is was not clear before we arrived. Some customers may not have taken this into account when planning their trip.
Stayed 4 nights in Aug 2025