Ace Hotel New York

4.0 star property
Hotel with a restaurant, steps from 5th Avenue

Choose dates to view prices

Photo gallery for Ace Hotel New York

Front of property
Reception
Street view
Bar (on property)
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
20 West 29th Street, New York, NY, 10001
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪9 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(50 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(41 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed (Single)

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed (Large)

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, City View

  • City view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Standard Room, 2 Twin Beds (Bunk)

10.0 out of 10
Exceptional
(2 reviews)
  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

New York

Located in Manhattan, Ace Hotel New York is adjacent to 5th Avenue and within a 10-minute walk of other popular attractions like Empire State Building. This 286-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Empire State Building - 5 min walk - 0.3 miles
  • Madison Square Garden - 9 min walk - 0.5 miles
  • Times Square - 16 min walk - 0.9 miles
  • Broadway - 16 min walk - 0.9 miles
  • Grand Central Terminal - 16 min walk - 0.9 miles

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk
  • ‪Swingers Crazy Golf - ‬1 min walk

About this property

Ace Hotel New York

Hotel with a restaurant, steps from 5th Avenue
Guests of Ace Hotel New York enjoy a 24-hour gym, free WiFi in public areas, and a meeting room. Self parking is available for USD 75 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include express check-out, a porter/bellhop, and an ATM.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Dogs only
  • 1 total (25 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 45.92 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is free cancellation available at Ace Hotel New York?

Ace Hotel New York offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ace Hotel New York?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Ace Hotel New York on Nov 23, 2025 start from $164.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ace Hotel New York?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Madison Square Garden and Herald Square. You'll also find Broadway and Bryant Park less than a mile away.

Will I be able to park at Ace Hotel New York?

Yes, parking is offered for USD 75 per day.

Does Ace Hotel New York have a casino on the premises?

No, Ace Hotel New York doesn't have a casino.

Is there an indoor pool at Ace Hotel New York?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ace Hotel New York?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and bathrobes.

Are there hot tubs at Ace Hotel New York?

No, this hotel doesn't have a spa tub.

Does Ace Hotel New York feature a restaurant that includes a breakfast menu?

Yes, Ace Hotel New York has 2 cafes, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Ace Hotel New York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ace Hotel New York for a fee of USD 25.00 per pet, per day.

Are there connecting rooms at Ace Hotel New York?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ace Hotel New York?

The closest major airport to Ace Hotel New York is LaGuardia Airport (LGA), which is 9.2 mi away (33 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (16-minute drive).

Are there rooms with balconies that I can book at Ace Hotel New York?

No, there aren't any guestrooms with balconies at Ace Hotel New York.

Ace Hotel New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 458 out of 1006 reviews
Rating 8 - Good. 234 out of 1006 reviews
Rating 6 - Okay. 150 out of 1006 reviews
Rating 4 - Poor. 95 out of 1006 reviews
Rating 2 - Terrible. 69 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip, Newburyport

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, nice sized room and comfortable. Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Tong

Great location and service.
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sameer

Stayed 9 nights in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was dark and smelled.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been staying at the Ace for years; it is a comprehensive experience. You can get your coffee, cocktails, and drinks without ever leaving the establishment.
Stayed 1 night in Jul 2025

10/10 Excellent

Jake

Stayed 3 nights in Jul 2025

6/10 Okay

Shelby

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nasiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

amelia

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, and clean, spacious rooms. Some things I'd note; the bathroom design made it hard to shower without water going everywhere. Photos of the washrooms would have helped in the room selection. Generally the setup seemed more geared toward men maybe? or people with short hair at least. Limited lighting and no outlets near the mirror made getting ready tricky. Noise is expected for the location and building age, but some updated window seals/gaskets could help with street noise. Overall though, a solid stay for the location and cleanliness.
Stayed 3 nights in Jul 2025

6/10 Okay

Sarah

Liked: Cleanliness
Most of the pictures doesnt replicate the room we received.
Stayed 1 night in Jul 2025

4/10 Poor

Costable

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathrooms are horrible. No ventilation. Shower curtains are short so by the time you're done, there is a pool outside. Needed to use new towels everyday to prevent water from entering into the room. Note: cleaning staff are aware and dont mind giving out extra towels for that reason.
Stayed 7 nights in Jun 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is brilliant! The lobby has everything you need, which is great because there is no coffee in the room. The staff was wonderful and the room was spacious. I’ll be back!
Stayed 2 nights in Jul 2025

6/10 Okay

Oya

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was in very poor condition needs a renovation
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly & great location!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sophia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jenny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looks nice smells funky: priced accordingly.

The room looked as described unfortunately the room and especially the bedding smelled musty / moldy (IMO a frequent problem with NYC hotels). The window looked out onto an unkempt roof area of another building and the side of two other empty / run down buildings. Its an inexpensive choice for that part of town (realtively speaking) so I wondered what was the "catch" and now we both know.
Stayed 1 night in Jul 2025

8/10 Good

Janice Lynn

Liked: Cleanliness, staff & service, amenities
Fun decor, very masculine vibe. Smells like leather, very dark in lobby. Good location. Bed comfortable but base a bit futon like. I liked that there was a gym and bagel shop on site. Clean and I enjoyed pigeon visitors at window!
Stayed 4 nights in Jul 2025

4/10 Poor

Rory, old greenwich

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One elevator broken and the other elevator incredibly slow. Rooms need an upgrade. Bathrooms are terrible with a shower that floods due to an outdated/poorly designed curtain rail. Should be glass doors! Rooms are tardy and dark. Poor window coverage from morning light.
Stayed 1 night in Jul 2025

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent - had a few issues with the room but the staff were amazing and got me into the correct room in the end.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kirill

Stayed 2 nights in Jul 2025

6/10 Okay

fan

Liked: Cleanliness
Average condition.
Stayed 2 nights in Jun 2025

10/10 Excellent

Romina

Stayed 1 night in Jun 2025