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Hyatt House Nashville/Franklin/Cool Springs

2.5 star property
Art Deco hotel with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby
Free daily self-serve breakfast
Coffee/tea maker
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi

Explore the area

View in a map
3501 Mallory Lane, Franklin, TN, 37067
  • Place, Aspen Grove Park
    ‪13 min walk‬
  • Place, CoolSprings Galleria
    ‪2 min drive‬
  • Place, Vanderbilt University
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)
  • 787 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(10 reviews)
  • 490 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(77 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(32 reviews)
  • 429 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(91 reviews)
  • 563 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(5 reviews)
  • 543 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(25 reviews)
  • 533 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(14 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Total with taxes and fees
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About the neighborhood

Franklin

Within a short walk of Aspen Grove Park, Hyatt House Nashville/Franklin/Cool Springs is within 2 miles (3 km) of CoolSprings Galleria. This 125-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Aspen Grove Park - 13 min walk - 0.7 miles
  • CoolSprings Galleria - 2 min drive - 1.5 miles
  • Music City Center - 18 min drive - 20.8 miles
  • Vanderbilt University - 18 min drive - 19.9 miles
  • Broadway - 19 min drive - 20.8 miles

Getting around

  • Nashville Riverfront Station - 22 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Blimpie - ‬4 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Neighbors - ‬6 min walk
  • ‪Culver's - ‬3 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Art Deco hotel with free breakfast and a 24-hour business center
Hyatt House Nashville/Franklin/Cool Springs features an indoor pool, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, laundry facilities, and a vending machine.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

Similar properties

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Hyatt Place Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,005 reviews
$98 nightly
The price is $115
Jan 4 - Jan 5, 2026
Total with taxes and fees
Hyatt Place Nashville/Franklin/Cool Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

Is a free cancellation option available at Hyatt House Nashville/Franklin/Cool Springs?

Hyatt House Nashville/Franklin/Cool Springs provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt House Nashville/Franklin/Cool Springs?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Hyatt House Nashville/Franklin/Cool Springs on Jan 7, 2026 start from $114.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hyatt House Nashville/Franklin/Cool Springs?

This hotel is located in Franklin within a short 13-minute walk of Aspen Grove Park. You'll also find CoolSprings Galleria and The Factory within a short drive.

Will I be able to park at Hyatt House Nashville/Franklin/Cool Springs?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt House Nashville/Franklin/Cool Springs have a casino?

No, Hyatt House Nashville/Franklin/Cool Springs doesn't have a casino.

Will I find an indoor pool at Hyatt House Nashville/Franklin/Cool Springs?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What amenities will couples enjoy at Hyatt House Nashville/Franklin/Cool Springs?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hyatt House Nashville/Franklin/Cool Springs have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt House Nashville/Franklin/Cool Springs have a restaurant that serves breakfast?

Yes, Hyatt House Nashville/Franklin/Cool Springs serves free self-serve breakfast on weekday mornings from its restaurant.

Will Hyatt House Nashville/Franklin/Cool Springs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt House Nashville/Franklin/Cool Springs for a fee of USD 100 per accommodation, per stay. A deposit of USD 100 per stay is collected.

Does Hyatt House Nashville/Franklin/Cool Springs have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hyatt House Nashville/Franklin/Cool Springs?

The closest major airport to Hyatt House Nashville/Franklin/Cool Springs is Nashville International Airport (BNA), which is 21.3 mi away (23 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 27 mi away (34-minute drive).

Are there rooms with balconies that I can book at Hyatt House Nashville/Franklin/Cool Springs?

No, there aren't any guestrooms with balconies at Hyatt House Nashville/Franklin/Cool Springs.

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1002 reviews
Rating 8 - Good. 130 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
This whole place was just a wow experience.
Stayed 1 night in Oct 2025

10/10 Excellent

hollye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were plenty of restaurants nearby. It was in an area of town rhat has a lot of options nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Ying

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is amazing options for food and shopping within walking distance.
Stayed 2 nights in Sep 2025

10/10 Excellent

James, Mobile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is easy to find and close to downtown Franklin. Staff is friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Lyndzie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff went above and beyond to serve our needs.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marianne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to a lot of restaurants during travel. Clean and nuce breakfast. Will use a Hyatt again.
Stayed 1 night in Sep 2025

10/10 Excellent

Paige

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Douglas, Lake View

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in February and loved the property. Was a very easy choice to use them again on this trip. They're definitely "my place" in Nashville.
Stayed 1 night in Aug 2025

6/10 Okay

Dan

Stayed 3 nights in Aug 2025

8/10 Good

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Ronald

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bad stay at Hyatt, not satisfied at all.

It was terrible I will never stay at the hotel again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Strickland

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Stayed 1 night in Aug 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service
The elevators were kind of rocky and made a lot of noise when it stopped at your floor then on Sunday 2 patrons were stuck in the elevator
Stayed 3 nights in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and nice big clean rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such large, clean rooms with comfortable beds! We've stayed here a few times passing through the area and we have always been pleased.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelley

Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

BEWARE OF THE MATTRESS

I had to checkout a day early because the bed was so uncomfortable. That is the worst mattress I've ever slept on in a hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Carrie

Stayed 1 night in Aug 2025

10/10 Excellent

Clinton

Stayed 1 night in Aug 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a few days for work. Breakfast was cooked well and many options.
Stayed 3 nights in Jul 2025

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