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Embassy Suites by Hilton Franklin Cool Springs

Property class: 3.5

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Franklin Cool Springs

An indoor swimming pool with clear water, surrounded by lounge chairs and potted plants.
A modern hotel room with a wooden dining table, pink chairs, a large mirror, a flat-screen TV, and a kitchen area with a refrigerator and coffee maker.
A spacious hotel lobby with a large carpeted area, a sofa, and a reception desk.
A hotel room with a bed, a desk, a television, and a chair.
A multi-story hotel with a prominent 'E' sign, indicating an emergency exit.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
820 Crescent Centre Dr, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, Aspen Grove Park
    ‪1 min drive‬
  • Place, Bridgestone Arena
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for 2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

A hotel room with two beds, a desk with a television, a lamp, and a chair.

2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Bathtub)

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Room, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Bathtub)

9.2 out of 10
Wonderful
(32 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds, Microwave

A hotel room with a sofa, armchair, TV, lamp, and a small table.

Family Suite, Multiple Beds, Microwave

  • 506 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Microwave, Corner

A hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Suite, 1 King Bed with Sofa bed, Microwave, Corner

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Microwave

A modern hotel room with a kitchen area, dining table, and chairs.

Presidential Suite, 1 King Bed with Sofa bed, Microwave

  • 1496 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed with Sofa bed, Microwave

9.0 out of 10
Wonderful
(90 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Hearing Accessible, Microwave

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Hearing Accessible, Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

A hotel room with a large bed, a TV, a desk with a chair, and a nightstand with a lamp.

Premium Suite, 1 King Bed, Non Smoking, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a TV stand, and a door leading to another room.

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Microwave

A modern bathroom with a large mirror, a sink, and a shower.

Suite, Multiple Beds, Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Microwave, Corner

A hotel room with two beds, a desk with a TV, and a chair.

Suite, Multiple Beds, Microwave, Corner

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Mobility Accessible, Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Mobility Accessible, Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Hearing Accessible, Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Franklin

Embassy Suites by Hilton Franklin Cool Springs places you within 2 miles (3 km) of Aspen Grove Park and CoolSprings Galleria. This 250-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and a 24-hour business center.

What's nearby

  • CoolSprings Galleria - 1 min drive - 0.9 miles
  • Aspen Grove Park - 1 min drive - 0.9 miles
  • Vanderbilt University - 18 min drive - 19.9 miles
  • Bridgestone Arena - 18 min drive - 20.2 miles
  • Broadway - 18 min drive - 20.2 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Waffle House - ‬3 min drive

About this property

Embassy Suites by Hilton Franklin Cool Springs

Renovated in 2026, Embassy Suites by Hilton Franklin Cool Springs features an indoor pool, a 24-hour gym, and meeting rooms. Self parking is offered for USD 14 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.
37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (USD 14 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - May 2026
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Secured self parking fee: USD 14 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Franklin Cool Springs?

Embassy Suites by Hilton Franklin Cool Springs offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Franklin Cool Springs?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Franklin Cool Springs on Oct 18, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Embassy Suites by Hilton Franklin Cool Springs?

This hotel is located in Franklin, close to CoolSprings Galleria, The Factory, and Crockett Park. You'll also find Aspen Grove Park and The Park at Harlinsdale Farm within a short drive.

Does Embassy Suites by Hilton Franklin Cool Springs include a casino at the property?

No, Embassy Suites by Hilton Franklin Cool Springs doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Franklin Cool Springs?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Does Embassy Suites by Hilton Franklin Cool Springs have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Franklin Cool Springs serves free buffet breakfast each morning from its restaurant.

Does Embassy Suites by Hilton Franklin Cool Springs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Franklin Cool Springs for a fee of USD 75 per accommodation, per stay.

How far is the airport from Embassy Suites by Hilton Franklin Cool Springs?

The closest major airport to Embassy Suites by Hilton Franklin Cool Springs is Nashville International Airport (BNA), which is 20.5 mi away (23 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 26 mi away (33-minute drive).

Does Embassy Suites by Hilton Franklin Cool Springs offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Embassy Suites by Hilton Franklin Cool Springs.

Embassy Suites by Hilton Franklin Cool Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 462 out of 862 reviews
Rating 8 - Good. 166 out of 862 reviews
Rating 6 - Okay. 103 out of 862 reviews
Rating 4 - Poor. 74 out of 862 reviews
Rating 2 - Terrible. 57 out of 862 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

charged me $60 for the privilege of self parking. I had to get up at 3am to hit the road,, no TV channels available that early and no hot water-for shower. Large hotel, clean, and not run down. Very friendly staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast area and quiet room.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
Great location and very accessible from I-65.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Nice place to stay.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Amenities
Great stay
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Amenities
Great hotel
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always great, the breakfast was wonderful. The rooms are amazing.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year as a stop on a road trip and it’s by far the best hotel we stay at.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and our family enjoyed the overnight stay.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, will stay again.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Staff was friendly. Breakfast was ok
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff and bar staff wete so nice and friendly, made us feel at home.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Amenities
The staff is very friendly and the rooms are clean.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and family friendly. My family loved the breakfast.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My grandkids had a blast in the pool and loved the breakfast bar
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a plus and staff was very helpful
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very big , hotel very clean and staff was great
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and great customer service!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Breakfast buffet was great!!!
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A little dated but great location!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 2 nights in May 2025