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Unico Hotel Riviera Maya - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront resort with 3 outdoor pools
VIP Access

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Photo gallery for Unico Hotel Riviera Maya - Adults Only - All Inclusive

5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Property video
Reception
On the beach, white sand, sun loungers, beach umbrellas
Down comforters, free minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Ecopark Kantun Chi
    ‪6 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Pure Wellness Alcoba

View from room

Pure Wellness Alcoba

  • 624 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Swim-up Pool - King Bed

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Swim-up Pool - King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

  • 1270 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - Queen Beds

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - Queen Beds

  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Alcoba Ocean View - King Bed

View from room

Alcoba Ocean View - King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - One Bedroom Ocean View

Down comforters, free minibar, in-room safe, individually decorated

Estancia Suite - One Bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1270 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - King Bed

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Two Bedroom Ocean View

Down comforters, free minibar, in-room safe, individually decorated

Estancia Suite - Two Bedroom Ocean View

  • 1894 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed | Down comforters, free minibar, in-room safe, individually decorated

Alcoba Tropical View - King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - Queen Beds

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Ocean View - Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Alto Alcoba)

View from room

Room, 1 King Bed, Ocean View (Alto Alcoba)

10.0 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Alto Panoramic)

Down comforters, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Ocean View (Alto Panoramic)

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Tropical View - Queen beds

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Tropical View - Queen beds

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Kantenah

Unico Hotel Riviera Maya - Adults Only - All Inclusive places you within a 15-minute drive of popular attractions such as Akumal Beach and Puerto Aventuras Marina. This 448-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 5 min drive - 4.2 miles
  • Cenote Cristalino - 5 min drive - 4.4 miles
  • Ecopark Kantun Chi - 6 min drive - 4.8 miles
  • Xpu-ha Beach - 6 min drive - 4.4 miles
  • Puerto Aventuras Golf Club - 8 min drive - 6.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 72 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬16 min walk
  • ‪La Hacienda - ‬16 min walk
  • ‪Aurum (Lobby Bar) - ‬6 min drive
  • ‪Arrecifes - ‬18 min walk
  • ‪Helios Restaurant - ‬7 min drive

About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Adults-only beachfront resort with 3 outdoor pools
Guests of Unico Hotel Riviera Maya - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. If you plan to drive, free valet parking is available. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this adults-only resort include a sauna, free WiFi in public areas, and a hot tub.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer jetted tubs, hydromassage showers, hair dryers, and free toiletries. Other amenities include free minibar items, balconies or patios, and espresso makers.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esencia Wellness. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 20.87 Restaurant
  • AVEC
  • Cueva Siete
  • Mi Carisa
  • Mura House

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways

More

  • 10 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Frequently asked questions

Will I find all-inclusive rate plans at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Unico Hotel Riviera Maya - Adults Only - All Inclusive has all inclusive rates that come with all meals and many onsite activities included.

How much does it cost to stay at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Unico Hotel Riviera Maya - Adults Only - All Inclusive on Jan 20, 2026 start from $667.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Unico Hotel Riviera Maya - Adults Only - All Inclusive offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see close to Unico Hotel Riviera Maya - Adults Only - All Inclusive?

This resort is located in Kantenah, close to Akumal Beach, Half Moon Bay, and Puerto Aventuras Marina. You'll also find Cenote Azul and Xpu-ha Beach within a short drive.

Is parking available on site at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the resort.

Is there a spa available at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Esencia Wellness is the resort's spa and services include deep-tissue massages, sports massages, body wraps, and aromatherapy.

Does Unico Hotel Riviera Maya - Adults Only - All Inclusive include a casino at the property?

No, Unico Hotel Riviera Maya - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Unico Hotel Riviera Maya - Adults Only - All Inclusive good for couples?

This adults-only resort offers many amenities for couples such as 3 outdoor pools and 3 poolside bars with some guestrooms featuring private pools.

Does Unico Hotel Riviera Maya - Adults Only - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Unico Hotel Riviera Maya - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Unico Hotel Riviera Maya - Adults Only - All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Will Unico Hotel Riviera Maya - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Unico Hotel Riviera Maya - Adults Only - All Inclusive though service animals are welcome.

Does Unico Hotel Riviera Maya - Adults Only - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this resort.

How far is the airport from Unico Hotel Riviera Maya - Adults Only - All Inclusive?

The closest major airport to Unico Hotel Riviera Maya - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 29 mi away (266 minutes by car).

Are there rooms with balconies that I can book at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Yes, every guestroom at Unico Hotel Riviera Maya - Adults Only - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Unico Hotel Riviera Maya - Adults Only - All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Unico Hotel Riviera Maya - Adults Only - All Inclusive.

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 996 reviews
Rating 8 - Good. 166 out of 996 reviews
Rating 6 - Okay. 87 out of 996 reviews
Rating 4 - Poor. 26 out of 996 reviews
Rating 2 - Terrible. 28 out of 996 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah Jean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pro: Really loved our trip here! From the moment we walked in everyone was so friendly and welcoming! Room was clean and beautiful view. Food was pretty good, with a lot to choose from. 3 pools which all had something different to offer. Loved sitting on the beach to, was so pretty. Con: this place really lacks outside entertainment and atmosphere at night. There was 1 bar open at times, but never anyone there. The inside lobby was the main hanging area, but who wants to sit inside on vacation!! Food reservations fill up really quick, so need to make them early. Skip the 1 hour talk about their promotions, as it will turn into 2.5! Really enjoyed our time, but would try another resort next time.
Stayed 5 nights in Nov 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and safe. So relaxing. Very small and intimate. We loved the cleanliness and restaurants - but most of all the staff. Jorge who was assigned to us worked every day to make sure our stay was great and our bell service was on time and our transfers were done. We will be back and are looking forward to it!
Stayed 4 nights in Sep 2025

10/10 Excellent

Anila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort, food and staff. Fernando was our personal host & was so great to me and my guests. They really make your stay worthwhile. I went for my mom’s 50th birthday and they really made it special. I would definitely visit this resort again and their other hotels.
Stayed 5 nights in Sep 2025

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and well maintained. The food was actually good for an all inclusive. Staff was very helpful and attentive. I’d recommend this hotel to a friend.
Stayed 5 nights in Sep 2025

6/10 Okay

stephanie

Traveled with partner
The hotel was clean & rooms were great . Food selection not the greatest & beach was not great. Rocks everywhere as you enter. Brown water.( not hotels fault ) Low to no entertainment during the day & evening time.
Stayed 5 nights in Sep 2025

8/10 Good

Dulce

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
They made us talk to like 6 different people selling basically a timeshare— and after telling them no, we ended up not even getting the free things offered to us if we just heard them out, because it took 4 hours of our day! And they booked our gifts during the presentation time. Do yourself a favor and just pay the excursions!
Stayed 3 nights in Aug 2025

8/10 Good

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the time share opportunity that they keep trying to get us to join. They don’t like to take no for an answer. Very pushy. It’s also really strange how you have to be a member to swim in certain pools. With that being said they have a Very well ran establishment. Service is top notch. The food was really good. We didn’t like how some restaurants were closed on certain days. Theres not much for entertainment there. The spa is really expensive and massages weren’t the best. Room service food was amazing. They really take pride in their food and service. Everyone speaks really good English. Which made our stay very enjoyable. USA transfers was great for transportation from and to airport. Felt really safe with them.
Swim up suit
Our concierge Axle decorated our room for our anniversary day. Very nice of him
Stayed 7 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin duda, regresaremos

Las habitaciones están muy bien, limpias, cómodas, amplias. Solo recomendaría mas presión al agua de la regadera y mejorar la velocidad del internet. La comida es de gran calidad, las instalaciones las tienen impecables, y la decoración en general es de muy buen gusto
Stayed 3 nights in Sep 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful with everything. Property was clean and very well maintained. It is a very relaxing property.
Stayed 5 nights in Sep 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our honeymoon at Unico 2087 was an incredible experience! The food options and quality, from their multiple restaurants to the poolside snack bars and in-room dining, were amazing. Sushi lovers: be sure to visit Mura House for some of the best rolls and sashimi you’ll ever have. Our local host/concierge did an absolutely incredible job of supporting us throughout our stay. He demonstrated exceptional service and was extremely personable. He went above and beyond to help us celebrate our honeymoon with some extras and personal touches. We can’t thank him enough for making our stay special and effortless.
Stayed 10 nights in Sep 2025

10/10 Excellent

Celina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is simply amazing, all the staff members were super helpful and attentive.they took care of your needs within the first 2 minutes of walking in to an area. The staff made sure everything was taken care of. The resort is super clean and very decorative. They had a super clean aroma throughout the resort which was amazing and relaxing. The gym is well equipped and offered several machines. If you want a very relaxing morning and night definitely book here. The pools were very clean and enjoyable. Definitely book here for a couples getaway!
Stayed 5 nights in Sep 2025

10/10 Excellent

nathalie, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Aug 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unico is the most incredible all inclusive resort I have ever been too. From the service, the food, the attention to detail... It was all perfect. My wife and I went there for our honeymoon and we were blown away at house attentive everyone was and how caring and friendly they were. They acknowledged our honeymoon almost everywhere we went and did some special things in our room for us as well. They were always making sure our stay was perfect and offered to fix anything we needed to make sure we were as comfortable and taken care of as possible. The food was out of this world amazing. My wife is a picky eater and there was not a single complaint about any of the restaurants or the buffet. Everything looked and tasted amazing... I can't single out any restaurant I would recommend because they were all equally mind blowing. Our host was Eduardo, from the moment we got there and met him up until our last day he was amazing. Made all of our reservations and changed any of them that we wanted. He sent us good morning messages everyday asking how our night was and our plans for the day... If we needed anything done in the room to make it better... If we were happy with everything. Extremely caring and professional. Cannot reccomded this place enough, it is well worth the price tag. My wife and I will definitely be coming back.
Stayed 7 nights in Sep 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall. Good dining options, quality of food and drinks are generally very good. Accommodation is modern, clean, comfy beds. We had a swim up pool, a great option. Staff were plentiful and helpful. The concierge was responsive. There were just a couple of negatives that slightly marr the experience.They go hard at you with a heavy sales pitch on the Hard Rock group membership (40-80k commitment). If you sign up for the free massage expect 1.5-2hr where the last 30-45 mins are hard sell through a total of 3-4 reps. It's a bit much and doesn't leave the best taste, even with a free massage this is way too much. The slightly off position on this is, they view the captive audience as fair game for classic hard sell tactics. Additionally, the assumption that everybody that walks through the door is a target for a substantial membership commitment regardless of their family set up and vacation schedule. All while being on vacation at the time. There's a couple of comments on property upkeep. Overall it's very good. But, there are some details that get overlooked, such as tiles falling off the swimup spa. Not deal breaker and easily resolved. The pool dj was very good. It just happened every other day. In all honesty for us, it was a little too quiet without it every day. Equally, evening entertainment was sparse. They could easily have entertainment outside in the evening but choose not too. The "club" area is not conducive to chat, it doesn't really fit.
Stayed 5 nights in Sep 2025

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel I’ve ever been to.
Stayed 7 nights in Aug 2025

8/10 Good

Johnta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is really the best part of the resort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Staff was very helpful and kind. Every need was met from drinks to cleaning staff. Beds and pillows were awesome. Only draw back was pools were painted black and a little to warm. The one quite pool was painted white and was cooler.
Stayed 7 nights in Aug 2025

10/10 Excellent

Brogan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time back to unico and it was once again an excellent experience. Our last visit was about 2yrs ago. Since the original visit, the property is starting to show its age a little. Not bad by any means, but it lacks the like new presence it once had. The staff I think was the best yet. The pool crew never left you wanting for a thing. Incredible service. The new French restaurant was a great surprise, and altho we only got to have it once (opening bugs had it down so we couldn't return a second night) it was a delight. Beautiful setting, great food. Truly a delight. Overall still an exceptional stay that I would recommend to anyone looking for a top notch experience.
Stayed 7 nights in Aug 2025

10/10 Excellent

Alessandro

Stayed 5 nights in Jun 2025

8/10 Good

Cesia Paulina

Traveled with family

Todo bien hasta que no.

Todo estuvo maravilloso pero al final en recepción cuando volví a rectificar sobre hasta que hora podía estar en las instalaciones, la recepcionista me lo hizo ver como una excepción puesto que el concierge que me apoyó en mi estancia me comentó que podía estar hasta las 3 pm. El check out del cuarto lo hicimos a las 12 no estaba preguntando por late check out. Trabajo en el turismo, un tiempo trabajé por cinco años en recepción y una de las básicas de servicio es internamente verificar y no decirle o hacerle ver al cliente que no le crees y remarcarle que es una excepción. Eso casi me deja un mal sabor de boca.
Stayed 1 night in Aug 2025

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good. Service, staff and food. Especially French restaurant😍
Stayed 7 nights in Aug 2025

10/10 Excellent

Elias

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We really liked how attentive our concierge Antonio and Alberto at the main pool were.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kaleb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Unico to celebrate our honeymoon and 100% plan to return in the future. The service was great and the food was amazing! As an all inclusive the food exceeded our expectations on both taste and options. The property was very quiet with several choices to spend your time.
Stayed 8 nights in Aug 2025

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