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Residence Inn by Marriott Jacksonville Downtown

3.0 star property
Hotel with free breakfast, near Edward Waters College

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Jacksonville Downtown

55-inch LED TV with cable channels, TV, Netflix
1 bedroom, premium bedding, in-room safe, individually furnished
Free daily continental breakfast
Exterior
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
357 OAK STREET, Jacksonville, FL, 32204
  • VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • Daily's Place
    ‪4 min drive‬
  • EverBank Stadium
    ‪5 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(23 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Basic Suite, 1 Bedroom

9.6 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Coffee/tea maker, dining tables

Studio, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Coffee/tea maker, dining tables

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Jacksonville

Located in Downtown Jacksonville within 2 miles (3 km) of Edward Waters College, Residence Inn by Marriott Jacksonville Downtown is within a few miles (5 km) of other popular sights such as VyStar Veterans Memorial Arena. This 135-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Prime F. Osborn III Convention Center - 8 min walk - 0.4 miles
  • Edward Waters College - 4 min drive - 1.7 miles
  • VyStar Veterans Memorial Arena - 4 min drive - 2.3 miles
  • Daily's Place - 4 min drive - 2.7 miles
  • EverBank Stadium - 5 min drive - 2.7 miles

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 14 min walk
  • Jacksonville International Airport (JAX) - 19 min drive

Restaurants

  • ‪Hawkers Asian Street Fare - ‬14 min walk
  • ‪River & Post - ‬16 min walk
  • ‪Arepa Please - ‬5 min walk
  • ‪BurgerFi - ‬7 min walk
  • ‪Anejo Cocina Riverside - ‬5 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

Hotel with free breakfast, near Edward Waters College
At Residence Inn by Marriott Jacksonville Downtown, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 12.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect to find free WiFi and 55-inch LED TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Dining areas, sitting areas, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

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  • Pool
  • Pet friendly
  • Free WiFi
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9.0 out of 10, Wonderful, 1,245 reviews
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The price is $155
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay
  • Dogs and cats only
  • 2 total (30 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 12.00 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Frequently asked questions

Is free cancellation available at Residence Inn by Marriott Jacksonville Downtown?

Residence Inn by Marriott Jacksonville Downtown offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do around Residence Inn by Marriott Jacksonville Downtown?

This hotel is situated in Downtown Jacksonville within a short 20-minute walk of Times-Union Center for the Performing Arts and also 9 minutes on foot from Riverside Park. You'll also find Cummer Museum of Art and Gardens and Five Points Shopping Center less than a mile away.

Will I be able to park at Residence Inn by Marriott Jacksonville Downtown?

Yes, uncovered parking is offered for USD 12.00 per night. Accessible parking is also available for guests.

Does Residence Inn by Marriott Jacksonville Downtown include a casino on the premises?

No, Residence Inn by Marriott Jacksonville Downtown doesn't have a casino.

Is there an indoor pool at Residence Inn by Marriott Jacksonville Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

What amenities will couples enjoy at Residence Inn by Marriott Jacksonville Downtown?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as an outdoor pool.

Does Residence Inn by Marriott Jacksonville Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott Jacksonville Downtown have a restaurant that serves breakfast?

Residence Inn by Marriott Jacksonville Downtown offers free continental breakfast each morning though there is no restaurant.

Will Residence Inn by Marriott Jacksonville Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Jacksonville Downtown for a fee of USD 150.00 per accommodation, per stay.

Does Residence Inn by Marriott Jacksonville Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Residence Inn by Marriott Jacksonville Downtown?

The closest major airport to Residence Inn by Marriott Jacksonville Downtown is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 15.9 mi away (26 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.1 mi away (19-minute drive).

Can I book a room with a balcony at Residence Inn by Marriott Jacksonville Downtown?

No, there aren't any guestrooms with balconies at Residence Inn by Marriott Jacksonville Downtown.

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 241 out of 296 reviews
Rating 8 - Good. 39 out of 296 reviews
Rating 6 - Okay. 8 out of 296 reviews
Rating 4 - Poor. 4 out of 296 reviews
Rating 2 - Terrible. 4 out of 296 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel. Not the best location.

This is the second time we’ve stayed here. Everyone’s always friendly, and the hotel is always clean and inviting. The room is always clean. I especially love that you have to have your room key to use the elevator. I will say the sofa is extremely hard and uncomfortable. The hotel is also not in a very good area. It is next to a main city road but right behind it is a very sketchy area. Last time, we had some guy walking the streets that started following our car and yelling at us while we were trying to find our way around the construction in the area. My husband said not to not book it anymore because of that area. Which is a shame because the hotel is wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

Xiao Feng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and accommodating when I arrived earlier than my check in time. Very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Claudine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything!
Stayed 1 night in Apr 2025

10/10 Excellent

Alush, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty new. Room was wonderful. The sofa bed not very comfy, can be better. Everything else wonderful. You don’t find this kind of rooms even in a 5 star hotel. Breakfast is more than good. Staff is wonderful too. Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

Montrellius

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Desk ppl were great however the ppl that served breakfast need more training in customer server. Her attitude was very off and seemed as if she didn’t want to be there. Her tone towards ppl wasn’t pleasing. She also caught an attitude when someone went to the front desk to let them know that the plates ran out. Ver Batman I her her with and attitude say all yall had to do was knock out the door and let us know that. My opinion it’s not that personal job to inform you
Stayed 3 nights in Apr 2025

10/10 Excellent

SHANITA L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome as always!!
Stayed 1 night in Apr 2025

10/10 Excellent

Moesha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very wonderful cozy day
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

10/10 Excellent

Harry, orange beach

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice.
Stayed 1 night in Apr 2025

10/10 Excellent

M O

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I work in the hotel industry as well the property was great. Customer service was great as well. Keep up the great work everyone !
Stayed 1 night in Mar 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel the only thing i didnt like was the hidden fees for parking . Let me know up front that yall will be deducting parking fees out of my deposit. But i will definitely stay here again if im ever in the area. Live it
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and friendly staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lamar

Stayed 1 night in Mar 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS HOTEL IS CLEAN, WELL KEPT AND AMAZING STAFF & SERVICE. I WILL STAY HERE EVERY TIME I VISIT JACKSONVILLE MY ROOM WAS PERFECT. ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Mar 2025

10/10 Excellent

Erick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cleaned and spacious enough for a family of 6.
Stayed 2 nights in Mar 2025

10/10 Excellent

SHANITA L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, as always.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario, any city

Liked: Cleanliness, staff & service, property conditions & facilities
Quite possibly one of the best hotels I’ve stayed in Florida
Stayed 1 night in Mar 2025

10/10 Excellent

Nikki

Stayed 1 night in Mar 2025

10/10 Excellent

Cameisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, relaxing stay.

The stay was amazing, relaxing, and just what we needed for a short vacation. The room was spacious and clean.
Stayed 3 nights in Mar 2025