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"the front desk and lobby staffs are always friendly and helpful. this is our third time staying at this hotel and we’re very happy with the hotel, especially the harbour view from the room"

"The Hollywood Hotel might be the cheapest cost of the three HK Disney hotels but it is still Disney worthy. It was beautifully clean and chic in the interior and exterior, especially the spacious welcoming lobby, and the outdoor pool (which pleasantly has a water slide that the kids enjoyed immensely). The room was amazingly marvel, with us getting the Marvel Themed room, which had beautiful wall art and a personalized Marvel welcome screen on the TV. All the facilities were well thought out and in good working condition (tv, a/c, outlets, power adapters, light control console, safe, washroom facilities and locks). They were able to accommodate our request for connecting rooms for us and another room in out group which made for a more home-like and comfortable experience. Finally would like to shout out front desk member Louisa who was very friendly and made our check-in efficient and answered all our questions, and also Joe, who was the only member manning the welcoming lobby area when we were checking out at 6am on Aug 27. He assisted us with the luggage for our big group (3 rooms) and helped save us time and money by suggesting and obtaining 2 cabs that could hold us and all our luggage (we were initially going to take public transit since through Klook most transport services stated we would need more than 2 vehicles for the amount of luggage we had). Overall great experience, minor downside is if you stay for the fireworks at the park (shuttle ride wait might be long)."

"Staffs are very polite and friendly "