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Hacienda Campeche

4.5 star property
Luxury hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hacienda Campeche

Enjoy meals in this elegant dining area with a long table and comfortable seating.
Welcome to the lobby, featuring a classic reception desk, ornate mirror, and artwork.
Relax in a cozy living room with a comfortable sofa, wooden coffee table, and a bookcase filled with books.
Experience the unique blend of traditional and modern architecture at this hotel, featuring multiple levels with balconies and terraces offering outdoor views.
Relax by the serene pool surrounded by lush greenery and a rustic stone building.

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Calle 59 No. 71 Por 16 & 18, Campeche, CAM, 24000
  • Puerta de Tierra
    ‪1 min walk‬
  • Bastion of San Francisco
    ‪2 min walk‬
  • Campeche Cathedral
    ‪7 min walk‬
  • Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.)
    ‪6 min drive‬

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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Campeche

Located in Zona Centro, Hacienda Campeche is next to popular attractions like Calle 59 and Puerta de Tierra. This 4.5-star hotel has 14 guestrooms and offers conveniences like a restaurant, an outdoor pool, and an indoor pool.

What's nearby

  • Puerta de Tierra - 1 min walk - 0.0 miles
  • Calle 59 - 1 min walk - 0.0 miles
  • Bastion of San Francisco - 2 min walk - 0.1 miles
  • Campeche Cathedral - 7 min walk - 0.4 miles
  • Novia del Mar Monument - 18 min walk - 1.0 mile

Getting around

  • Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.) - 14 min drive

Restaurants

  • ‪Rincon Colonial - ‬1 min walk
  • ‪Loncheria la Lermerita - ‬7 min walk
  • ‪Caribe Cocina Popular - ‬6 min walk
  • ‪Odisea Cantina & Bar - ‬1 min walk
  • ‪Xtabay - ‬2 min walk

About this property

Hacienda Campeche

Luxury hotel with spa services and a 24-hour front desk
At Hacienda Campeche, guests enjoy an indoor pool, an outdoor pool, and free WiFi in public areas. You can take advantage of limited parking, along with an airport shuttle (available 24 hours) for MXN 300 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include meeting rooms, a meeting room, and a library.
Guests can expect to find free WiFi and TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, free newspapers, and ceiling fans.
An indoor pool and an outdoor pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

English, Spanish

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 200 to 250 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Guardia
  • Lobby Bar

Things to do

  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lever door handles
  • No elevator
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1000 per accommodation, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MXN 200 to 250 per person
  • Airport shuttle fee: MXN 300 per person (roundtrip)
  • Pet fee: MXN 1000 per accommodation, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda Puerta Campeche Luxury Collection
Hacienda Puerta Campeche Luxury Collection Hotel
Hacienda Puerta Hotel Campeche
Campeche Hacienda Puerta Hotel
Hacienda Campeche Hotel
Hacienda Campeche Campeche
Hacienda Campeche Hotel Campeche
Hacienda Puerta Campeche a Luxury Collection Hotel Campeche

Frequently asked questions

Is a free cancellation option available at Hacienda Campeche?

Hacienda Campeche offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hacienda Campeche?

As of Aug 3, 2025, prices found for a 1-night stay for 2 adults at Hacienda Campeche on Sep 1, 2025 start from $265.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hacienda Campeche?

This hotel is situated in Zona Centro, just steps from Calle 59 and Puerta de Tierra, and within a short walk of Bastion of San Francisco. You'll also find Old City Wall and Baluarte de San Juan less than a mile away.

Is parking available on site at Hacienda Campeche?

Yes, though parking is limited.

Is there a spa available at Hacienda Campeche?

Spa services at the hotel include body treatments, facials, and massages.

Does Hacienda Campeche include a casino at the property?

No, Hacienda Campeche doesn't have a casino.

Is there an indoor pool at Hacienda Campeche?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Hacienda Campeche?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Hacienda Campeche?

No, this hotel doesn't have a spa tub.

Does Hacienda Campeche have a restaurant with a breakfast menu?

Yes, Hacienda Campeche serves breakfast (local cuisine) for a surcharge each morning at La Guardia.

Does Hacienda Campeche allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hacienda Campeche for a fee of MXN 1000 per accommodation, per night.

Does Hacienda Campeche have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hacienda Campeche?

The closest major airport to Hacienda Campeche is Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.), which is 4.1 mi away (14 minutes by car).

Can I book a room with a balcony at Hacienda Campeche?

Yes, some guestrooms at Hacienda Campeche offer a patio and may feature garden views.

Does Hacienda Campeche offer wedding services?

There are wedding services available at Hacienda Campeche if that's in your vacation plans.

Hacienda Campeche Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 154 out of 223 reviews
Rating 8 - Good. 46 out of 223 reviews
Rating 6 - Okay. 16 out of 223 reviews
Rating 4 - Poor. 3 out of 223 reviews
Rating 2 - Terrible. 4 out of 223 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option while in Campeche. Restored historic building with excellent service, food, lovely personnel, walkable, easy and safe area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ronald

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bien ubicado, varios puntos turisticos a una distancia caminable. El restaurant rico y comodo, asi como el area de alberca. Las habitaciones amplias.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great pool. Also beautiful street.
Stayed 1 night in Sep 2024

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Campeche is a beautiful property- very clean and well maintained. It feels like an old hacienda- the bed and linens very comfortable. Food is excellent. You cannot go wrong staying here.
Stayed 2 nights in Sep 2024

8/10 Good

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property..we have now stayed at all the haciendas of this group. Each one special abd Beautiful in their own way.
Stayed 3 nights in Dec 2023

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property next to the old city gate - we enjoyed an impromptu concert from the top of the city wall (while on the roof of the hotel!). Pool was awesome (but the water a little cold!). No gym sadly and no breakfast included. Tons of character, but definitely on the pricey side.
Stayed 1 night in Dec 2023

8/10 Good

Edith

Stayed 2 nights in Nov 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel combining several old houses in very architecturally imaginative ways (the pool winds between the walls of old houses set in an interior garden). The staff was helpful and attentive. It's the perfect retreat.
Stayed 1 night in Nov 2023

4/10 Poor

Marco

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Aime

Stayed 1 night in Aug 2023

10/10 Excellent

ESTEBAN

Stayed 4 nights in Jul 2023

10/10 Excellent

Paola

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with very nice staff. I think the garden area around the pool can be improved and cleaned up, even used for guest seating. Overall this is an amazing place to stay and the food is delicious.
Stayed 3 nights in Apr 2023

10/10 Excellent

Victor

10/10 Excellent

Elizabeth, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful property. The staff is super attentive and courteous. The breakfast options could be a little better, but the bread is baked in-house and it is absolutely delicious.
Stayed 2 nights in Oct 2022

10/10 Excellent

Oscar Montero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place inside
Stayed 2 nights in Apr 2022

10/10 Excellent

Quetzali

Stayed 1 night in Mar 2022

6/10 Okay

David, Miami

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel badly needs to freshen up. Lighting is poor. No courtesy coffee in the rooom. Limited tv channels. Did not have ESPN to watch the nfl. Bathroom water pressure not stable. Kitchen menu is to be upgraded.
Stayed 2 nights in Jan 2022

10/10 Excellent

gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel is beautiful and very well located. The rooms are big and very comfortable. The restaurant is great.
Stayed 3 nights in Jan 2022

10/10 Excellent

Fabian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property at the edge of the walled city retaining its antique charm with modern updates. The food and service are great.
Stayed 2 nights in Dec 2021

8/10 Good

FILIPPO

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful historic property, an old hacienda in the Centro. Well situated closed by to restaurants and bars but far enough to be quiet. The only draw back was the quality of the front desk service and at breakfast. There was a bar but not staffed. It is listed as a Luxury Hotel but it lacks the right amenities and service. Rooms and communal spaces were spotless though and the pool was a pleasant retrieve from the heat of the day. I would come back
Stayed 2 nights in Dec 2021

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hacienda!

We have now stayed at all five haciendas in Mexico under this “Luxury Collection” umbrella: Santa Rosa, San Jose, Temozon, Uayamon, and Campeche and this was my second favorite! The staff was very accommodating with giving us two room options for our family of 5 and even walked with me and my baby and an umbrella to the room when it was pouring down. The food was great and I loved the hotel itself - so beautiful.
Stayed 2 nights in Oct 2021

10/10 Excellent

ESMERALDA, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff needs customer service training. Restaurant needs to improve, Breakfast and Dinner were both oily.
Stayed 1 night in Sep 2021

10/10 Excellent

veronique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the center of town. The pool makes it a memorable stay for children and adults alike. The hotel and room is easily accessible for handicapped and the staff is kind and accomodating.
Stayed 1 night in Jul 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort

24 hours in Campeche

Stayed 1 night in Jul 2021