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Blue Palm Bacalar

3.5 star property

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Photo gallery for Blue Palm Bacalar

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Property video
Premium bedding, pillowtop beds, in-room safe, desk
Interior
Room, 2 Twin Beds, Pool View | Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida 5 Número 960, entre 28 y 30, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪3 min walk‬
  • Place, Fort of San Felipe
    ‪6 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪15 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Pool View

Room, 2 Twin Beds, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Twin Beds, Pool View

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

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About the neighborhood

Bacalar

Located in Mario Villanueva Madrid, Blue Palm Bacalar is within a 5-minute walk of popular attractions such as Lake Bacalar and Laguna Bacalar Ecological Park. This 3.5-star hotel has 8 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk - 0.2 miles
  • Fort of San Felipe - 6 min walk - 0.4 miles
  • Ecopark Bacalar - 6 min walk - 0.4 miles
  • Zócalo - 6 min walk - 0.4 miles
  • Municipal Spa of Bacalar - 15 min walk - 0.8 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬4 min walk
  • ‪Finisterre Cocina Mediterranea - ‬3 min walk
  • ‪I Scream Bar - ‬6 min walk
  • ‪Las Miches De La 1 - ‬4 min walk
  • ‪La Catrina - ‬4 min walk

About this property

Blue Palm Bacalar

Blue Palm Bacalar features an outdoor pool, free WiFi in public areas, and spa services. You'll find limited parking. The front desk is staffed 24 hours a day to help with concierge services and securing valuables.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers and hair dryers. Ceiling fans, safes, and desks are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 15 are not permitted to stay at this adults-only property (only guests 15 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Palm Bacalar Hotel
Blue Palm Bacalar Bacalar
Blue Palm Bacalar Hotel Bacalar

Frequently asked questions

Is free cancellation available at Blue Palm Bacalar?

Blue Palm Bacalar provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Blue Palm Bacalar?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Blue Palm Bacalar on Jun 28, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Blue Palm Bacalar?

This hotel is situated in Mario Villanueva Madrid within a 10-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. You'll also find Fort of San Felipe and Municipal Spa of Bacalar less than a mile away.

Is parking available on site at Blue Palm Bacalar?

Yes, though parking is limited parking.

Is a spa located at Blue Palm Bacalar?

Spa services at the hotel include couples treatments and massages.

Does Blue Palm Bacalar include a casino at the property?

No, Blue Palm Bacalar doesn't have a casino.

Is there an indoor pool at Blue Palm Bacalar?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Blue Palm Bacalar?

This adults-only hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a bar/lounge.

Does Blue Palm Bacalar have a hot tub?

No, there isn't a spa tub at this hotel.

Does Blue Palm Bacalar have a restaurant that serves breakfast?

Yes, Blue Palm Bacalar serves free continental breakfast each morning from its restaurant.

Does Blue Palm Bacalar allow pets to stay free of charge?

No, pets aren't allowed at Blue Palm Bacalar.

Does Blue Palm Bacalar have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Blue Palm Bacalar?

The closest major airport to Blue Palm Bacalar is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 23.7 mi away (37 minutes by car). Another top airport is Corozal (CZH), which is around 20.7 mi away.

Are there rooms with balconies that I can book at Blue Palm Bacalar?

No, you won't find guestrooms with balconies at Blue Palm Bacalar.

Blue Palm Bacalar Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 84 out of 86 reviews
Rating 8 - Good. 2 out of 86 reviews
Rating 6 - Okay. 0 out of 86 reviews
Rating 4 - Poor. 0 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little hotel!! Everything was clean and thoughtful. The pool and grounds were beautiful and the staff was so kind and friendly. The restaurant that was attached had amazing food as well. We would definitely come back and stay here.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Gorgeous pool area that feels like a little tropical oasis. Quiet and peaceful. Lovely, helpful staff. The breakfast was delicious. Overall, a delightful stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The the staff at the blue palm or exceptional. The food was amazing. It felt like a home away from home. The beauty of the property was calming. We will definitely be back next year.
Beautiful Pool
Free Bikes
Bacalar
So Delicious
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is beautiful and grounds are landscaped perfectly with such a variety of beautiful flowers and plants. You choose the included breakfast from a menu in the attached restaurant. Each room has a nice porch with a hammock and comfortable chairs, and the chaise lounges around the pool have nice pads on them also. Nicely furnished rooms with custom built-ins.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark C. de

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room awas spotless
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very knowledgeable and helpful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Great service. Only 8 rooms and staff were continuously cleaning and maintaining the property. Great room, beautiful pool with foliage between chairs that make you feel like no one else is around. You are about 2 blocks from the beach and 4 blocks from the plaza. Generous daily breakfast was included. I would definitely stay again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Minkyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly, good breakfast, clean
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent experience. I will recommend to all of my family and friends. I will come back and I will stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend staying here
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible great hosts beautiful hotel and attention to detail Knowledgeable on the area gave us great tips on what to see
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here once before. Its a nice small hotel with a restaurant. Rooms are big & comfortable. Dinner was nice, Breakfast is fabulous as usual. Parking is scarce, and the price of the stay has risen. We hope to return.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ze

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Excellent stay in Bacalar. The rooms are spacious and spotless, the pool is great, and the staff were incredibly helpful. The front desk gave us great recommendations for activities. Having bicycles available was super convenient. The location is perfect, right near everything. We nearly booked a much more expensive hotel outside of town and are so glad we didn’t. Staying here was far more convenient and enjoyable. Will be back for sure.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful landscaping. Excellent food at the restaurant.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. very friendly staff. very near to the center where restaurants are and close to the lagoon as well.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most amazing stay at the Blue Palm and the hotel owner could not have been more helpful - he really made our stay!
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
The room was large and very comfortable. The staff are incredibly helpful and kind. The food at the restaurant was very good although they were closed a couple of the days/times we wanted to eat. In a safe area and walking distance to everything you could need. I would definitely stay again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. The room was comfortable and clean. We appreciated receiving lots of good information when checking in about activities, restaurants, etc. Pool was lovely to cool off in and breakfast was really good with variety. Would definitely return.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone). Great location, great breakfast - just stay here!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I’m a US citizen with a Mexican Permanente Status and while here in Quintana Roo I take side trips frequently to Bacalar and we had the most accommodating staff at the Blue Palm. I would highly recommend this resort and this is one I’ll stay at again. The absolute best breakfast in any resort in Bacalar. Sincerely JN lives in Akumal
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

LILLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't be beat!

From the start, we had a very easy and informative check in process. We were shown to our well appointed, clean room which is situated around a gorgeous pool/courtyard area. The breakfast included is absolutely amazing! We also enjoyed a drink made with care at the bar on site. Location, grounds, and service were top notch! I would happily return!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more!
Stayed 3 nights in Dec 2023