Usuk Vacation Packages

INCREDIBLE! The front desk girls are amazing. They were so friendly and held our luggage while we went and explored. They even let us hang out by the pool until our room was ready. Our room was on the 43rd floor and it was so clean and perfect. We loved everything about this hotel. We can’t wait to be back for Ultra Miami 2026. It’s in super close proximity to anything you would want. Only a 7 min walk to the Ultra festival. This hotel is perfect!

The property was decent, and maintenance and cleanliness were fine, but it's not been updated much, and they were short staffed. The room night price seemed high relative to value. Would recommend, as the staff they have is enthusiastic, and the location is in the midst of everything South Beach.

Stayed here for 5 nights - they charged a daily resort fee but closed off the pool at 2 PM on NYE for their private event. If you went to the beach they make you go through a long detour through another hotel in order to get back, with lack of clear signage or staff to redirect the traffic, horrible. The maid service on NYE was horrible, didn't provide us with fresh towels or replenish the shampoo/conditiner/body wash. The price you are paying does not justify for the quality of service you are receiving.

Great beach. Service did not match the service charge nor the disappointment of the staff that wanted a tip in addition to the service charge and all related add on fees.