Twin Villas 8BR |Concierge | Gated Community | Jacuzzi x2

Summary:
Welcome to this elegant retreat, featuring two charming houses connected by the pool area. Set against the stunning backdrop of the Tulum jungle, this property is nestled in the gated community of La Privada within the exclusive Aldea Zama neighborhood, ensuring 24/7 security for your peace of mind.

The Space:
✩ TOP AMENITIES ✩
• Gated community & 24/7 security
• Private pool & jacuzzi
• A/C (common areas & each room)
• High-speed internet
• Fully equipped kitchen
• Living & Dining room
• Concierge Services
• Restaurants & grocery stores within walking distance
• Guests have access to gated community common areas such as a pool, and paddle tennis court

☾ Bedroom layout per house:
BR 1: 2 x Double bed, full bathroom ensuite (ground floor)
BR 2: 2 x Double bed, full bathroom ensuite (upper level)
BR 3: King-size bed, full bathroom ensuite(upper level)
BR 4: King-size bed, full bathroom ensuite(upper level)
Double sofa bed in the petit living room

Check-in time to the house is at 4:00 pm, and we kindly ask you to coordinate your arrival with our Concierge. The maximum capacity of the villa is 26 people; however, the price may vary depending on the number of guests staying in the house.

Top Rentals Mexico is a premier vacation rental agency in Tulum, with over 8 years of experience. Our top priority is to create unforgettable experiences through exceptional customer service.

✢ Parties are strictly prohibited.
✢ Pets friendly (with extra charge)
✢ Smoking is not allowed in the villa.
✢ In compliance with local laws, excessive noise is not allowed after 11:00 pm.
✢ Only guests registered in the reservation are allowed access to the villa.
✢No external personnel or guest are allowed (for security reasons)
✢ Daily cleaning (for environmental reasons, towels and linens are changed every third day)If guests are not in the house, only the common áreas (living room, kitchen, etc.) will be cleaned

◘ Private Chef Service

We believe that great food is a key element of an unforgettable holiday experience. While Tulum has plenty of fantastic dining spots, there's something extra special about having a private chef at your service. With our chef provider, you can enjoy gourmet meals up to three times a day

Please note that the chef service is included in your rate, but you'll still need to cover the cost of the dishes you select. It’s like enjoying a restaurant-quality experience, right in the comfort of your villa! Many of our past guests have taken advantage of this amazing experience, and we truly recommend it.

How it works: As your arrival date approaches, the chef will get in touch with you. They’ll provide a variety of pre-set menu options for you to select from (similar to a restaurant), and help you plan your meals, including vegetarian and vegan choices. Meal prices depend on factors like group size, dish selections, and the time of year. We offer a wide range of dishes at different price points to meet your needs.

The Neighborhood:
This villa is located within a gated community in ALDEA ZAMA, one of Tulum's most upscale neighborhoods, positioned between the town center and the hotel zone. You'll find cafes, restaurants, and convenience stores all within walking distance.

The town center of Tulum is roughly a 10-minute drive away, offering a range of dining options, bars, convenience stores, souvenir shops, and charming local experiences. The Tulum beaches and hotel zone are around 10-15 minutes by car, depending on your specific destination and traffic conditions. In this area, you'll also find high-end dining options, additional souvenir shops, fantastic beach clubs, bars, boutiques, cenotes, and numerous other attractions for a complete Tulum Jungle-Beach experience.

Other Things to Note:
◘ DISCLAIMER ABOUT LIFE IN TULUM

Tulum is a place of enchantment, where ancient Mayan ruins meet lush jungles and the crystal-clear Caribbean Sea. As you embark on your journey to this tropical paradise, we kindly ask you to consider the following essential details:

1. Harmony with Nature:
Respect Nature, Be Respected: Our villa is nestled in an ecologically unique area, and we cherish our commitment to preserving its natural beauty. We kindly request your cooperation in avoiding littering in the surrounding areas. Respect the wildlife in their natural habitat. Conserve energy by turning off lights and using air conditioning judiciously. Ensure AC units are switched off when you leave the premises.

2. Construction Updates:
Evolving Tulum: Tulum is currently undergoing significant growth and transformation. Please take note: Construction in the vicinity may be in progress during your stay. Typical construction hours are from 9 am to 5 pm, Monday to Saturday. At times, these hours might extend from 8 am to 6 pm. Some phases of construction may involve noise. While we strive to make your stay memorable, construction-related circumstances are beyond our control.

3. Fauna Encounters:
Wildlife Abounds: Tulum is home to a diverse range of creatures, from sea turtles to jungle-dwelling species. These animals may pass through or seek new habitats due to ongoing changes and construction: Please do not harm any wildlife you encounter. Notify us if you come across any animals so we can safely return them to their natural environment. Additionally, we strongly recommend keeping food in the fridge to avoid tempting these little friends, as we have no control over their persistent search for food.

4. Essential Services & Amenities:
Infrastructure Awareness: Tulum, though charming, is a small town with infrastructure not originally designed for high demand. Here's what you need to know: Basic services like electricity, water, and the internet may experience disruptions. These interruptions may result from weather conditions or maintenance work. While beyond our control, we are committed to assisting you if such situations occur. Amenities Update: Occasionally, amenity issues may arise due to frequent guest use. Please be assured these situations are considered normal and not due to negligence. Our Concierge Team is ready to address and resolve any amenity-related concerns promptly.

5. Pool, Plunge Pool & Jacuzzi:
Pool Care: We diligently maintain our pools, but conditions may vary at check-in due to factors like weather, natural debris, and wildlife. Rest assured, we have a dedicated maintenance team to address any concerns.

6. Listing Pictures:
Property Updates: We may occasionally make last-minute changes due to previous guest damage. While our listing pictures may differ, rest assured that we are committed to maintaining high standards and providing a superb guest experience. Feel free to contact us with any pre-arrival questions or concerns.

7. Weather & Hurricanes:
Natural Occurrences: Quintana Roo is prone to hurricanes and heavy rains. We recommend comprehensive travel insurance to cover any cancellations related to these events or similar situations.

8. Navigating Tulum:
Growing Town: Tulum is rapidly evolving, and some streets may be challenging to locate or not fully paved. For example, zip codes can also be mixed, and streets with the same/very similar names or hard to find. Fear not: Our dedicated Concierge team will provide precise villa location details via an instant messaging app on your check-in date. Comprehensive check-in instructions will be given. We are committed to assisting you in every way possible during your stay. Welcome to Tulum! We're excited to be your hosts on this unforgettable journey, and we're here to ensure your experience is nothing short of extraordinary.

9. Humid Climate:
Tulum's climate is characterized by high humidity, particularly during the wet season. Visitors should be prepared for muggy conditions and changes in house construction materials, such as Chuukum stucco, which naturally adapts to the humid environment. Each topic provides valuable insights and guidance for visitors to Tulum, ensuring a comprehensive understanding of the destination's unique characteristics and considerations for a pleasant and informed stay.

10. Tulum Parties
Our town has become a worldwide focus for vacations. Tulum hosts many different types of guests, from families and friends to work-related trips and young people looking to have a good time. Parties are very common, especially during the holidays. Even though we prohibit them, we do not have control over external events. If loud music from external parties disturbs your sleep during your stay, we will do everything in our power to assist you. However, please be aware that this is beyond our control, and we cannot be held responsible

11. Concierge Services
Our specialized Concierge team will be happy to arrange any third-party services you may need before or during your stay, such as tours, transportation, chefs, yachts, spas, decorations, etc. While we can help coordinate these services, we are not responsible for any situations that may arise with these external providers. Should any concerns occur, we will assist in resolving them, but we cannot be held accountable for external situations. Please note that this does not affect your experience with the villa itself. Additionally, our Concierge service is available from 8 am to 10 pm and is not a 24/7 butler service per se. If an emergency arises outside these hours, please give them a call.