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Grand Hyatt San Antonio

4.0 out of 5.0

Recent guest reviews

I love that the desk staff wear special anime t-shirts during San Japan

It was on the riverwalk and was in the perfect location . Not too touristy but still close enough to everything

Great hotel and everything was clean also very nice and clean

The self parking is very confusing and once discussed with desk staff when checking out and all set they said adding to our bill we checked out an hour later and nothing had been done and after figuring out how to get to the actual exit we needed assistance from staff at the garage exit. They had to contact the front desk and apparently the charges had not been added to the bill as I was told an hour earlier.

It is nice to stay. But, many flies are in breakfast area.

Stayed during the week , wed thurs. Some means of getting Beverages to the pool area would’ve been nice, Having kids made it problematic . Pool was as full as it could’ve been and did not see one staff member walked around and gather towels, etc. I called desk to inform of cups cans and napkins blowing around , they said they’d get housekeeping , I never witnessed it, possibly after I left.

Friendly staff and excellent service. Close to all locations!!!

The water was turned off for over an hour for repair. I couldn’t take a shower until much later than I had planned

The room and bathroom were rather small. The room would not stay cold even though we had the air conditioning to the lowest tempature. The staff was friendly.

kind of smelly in the bed sheets and in the room . I am not sure what’s the smell is

Very nice and fancy hotel. Staff very friendly. I didn’t like that their was no microwave in the room (given the price of room and that I’ve stayed at a lot less expensive hotels and microwave included). Also no warm breakfast severed at the hotel again at other place scrambled eggs, waffles, pancakes toast biscuits included with room not cereal for the kids.

Bell staff not efficient. TV poor reception. No indoor pool or hot tub. Restaurant extremely expensive for breakfast and lunch.

Normally I’d give this hotel 9.5 stars with potential for superior luxury. However, my only search criteria was for a pool. Their pool is under construction and not usable. This was not mentioned on their website or the booking site, nor was there any compensation. I was extremely disappointed.

The staff was professional and responsive. A young lady by the name of Angel helped us get a taxi to the Market Square where some of the Fiesta festivities were occurring. She made sure the taxi told her what car make and model he was driving and his ETA. It was crazy busy that day but she persevered. I appreciated not only that she called the taxi for us but that she made sure it was our ride. Bravo, Angel!

The property is clean and near river walk however only reason I picked this location was because of the inside pool which was not available because of maintenance. My kids were so disappointed totally waste of money. I could’ve styed at a cheap hotel if all I wanted was a bed to sleep in

600 E Market St San Antonio TX

Hotel highlights

  • Steps from Henry B. Gonzalez Convention Center and Shops at Rivercenter
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown San Antonio, Grand Hyatt San Antonio is next to popular attractions like Shops at Rivercenter and LEGOLAND® Discovery Center San Antonio. This 1003-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour health club. Centrally located in San Antonio, the hotel is connected to the convention center and also a short walk from River Walk and Alamo.


Dining

In addition to a restaurant onsite, there is also a cocktail bar where you can enjoy a drink. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Rooms

Guests can expect to find 55-inch a flat-screen TV with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and a laptop-compatible safe.


Property features

At Grand Hyatt San Antonio, guests enjoy features like an outdoor pool, a 24-hour health club, and free WiFi in public areas. Parking is available for USD 33 per night (USD 43 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Additional amenities include a conference center, a business center, and a computer station.

Room options

Suite

Twin 1 | Sleeps 4

Club Room, 1 King Bed

King 1 | Sleeps 4

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 4

Club Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Grand Hyatt San Antonio

Everyone (65) Couples (52) Business (18) Family (40) Friends (10) Other (7)
5
Families

I love that the desk staff wear special anime t-shirts during San Japan

By on Sep 4, 2019

5
Everyone

It was on the riverwalk and was in the perfect location . Not too touristy but still close enough to everything

By on Aug 15, 2019

5
Families

Great hotel and everything was clean also very nice and clean

By on Jul 29, 2019

4
Families Families

The self parking is very confusing and once discussed with desk staff when checking out and all set they said adding to our bill we checked out an hour later and nothing had been done and after figuring out how to get to the actual exit we needed assistance from staff at the garage exit. They had to contact the front desk and apparently the charges had not been added to the bill as I was told an hour earlier.

By on Jul 23, 2019

5
Everyone

By on Jul 22, 2019

5
Families Business Business Travelers

It is nice to stay. But, many flies are in breakfast area.

By on Jul 17, 2019

4
Families

Stayed during the week , wed thurs. Some means of getting Beverages to the pool area would’ve been nice, Having kids made it problematic . Pool was as full as it could’ve been and did not see one staff member walked around and gather towels, etc. I called desk to inform of cups cans and napkins blowing around , they said they’d get housekeeping , I never witnessed it, possibly after I left.

By on Jul 10, 2019

5
Partner Couples

Friendly staff and excellent service. Close to all locations!!!

By on Jul 8, 2019

4
Everyone

By on Jul 7, 2019

5
Business Business Travelers

The water was turned off for over an hour for repair. I couldn’t take a shower until much later than I had planned

By on Jun 28, 2019

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.