I waited in the lobby to check in. No staff was present at the front desk or office. Eventually I was able to locate a staff in a back room of the hotel. The staff proceeded to reprimand me for disturbing him during his bathroom break. He claimed at age 65 he takes awhile to potty. The window for the room had been bolted shut and the air quality in the room was terrible and dusty.
Rooms were in great condition
The room was spacious, well equipped, and relatively clean. The property looked nicer once you're inside. The area around the hotel has some rough edges. Some transients were seen loitering in the parking lot.
The room was great, nice and clean. However when we checked in we were told the pool was closed and there was no breakfast even though the website advertises a free hot breakfast. The parking lot is rough and broken asphalt. The rooms have thin walls and you can hear people talking and tv noises all the time.
Was just okay, we didn't like the beds, the linening looked dirty, towel had spots and looked really used went to my sisters to take showers. I hate how you get 1 to 2 creamers and sugar in room. The rest of the room looked clean. Looked like shady people around hotel
I was really upset that the TVs didn’t work. The manager said that the network was down which is impossible because TVs don’t work like that. Also they canceled breakfast for Covid but all the other hotels that I called and talked to said that they still had their breakfast is open. The rooms were OK but for the price that is being paid they weren’t good enough. I’ve asked for my money back but I don’t think I will get it back. I was not impressed with that place at all and would never stay there again. If you could give me my money back I would greatly appreciate it because I expect the TV when I go and stay at a hotel and pay $70 a night.
Would've been nice if it said online that the pool and breakfast were closed!
Front desk wasn't very attentive. Had to wait quite a while for someone to come up.
The only positive thing I can say about this stay is the bed was clean and comfortable. When we first showed up there were lots of shady people hanging around the doors. Our room smelled horrible, my son found gobs of hair on his towel, the pool was closed, breakfast was closed, (yeah, covid 19, everybody who wants to keep safe has now had the opportunity to be vaccinated so now its just an excuse, get over it). We were glad to get out of here. Would never stay again.
Vanity was out off the bathroom, not usual to have the vatityin the room🤔🤔
Owners were very rude.
Doors leading outside slammed tremendously loud at all hours of the night.
I like it because it is quite . Easy acess from the freeway and everyone is friendly and helpful.
Located in Midvalley within a short walk of Pony Express National Historic Trail, Quality Inn Midvale - Salt Lake City South is within 2 miles (3 km) of Fashion Place Mall. This 68-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.
32-inch TVs come with cable channels, and guests can stay connected with WiFi. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of Quality Inn Midvale - Salt Lake City South enjoy access to free WiFi in public areas, meeting rooms, and a business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include free newspapers, laundry facilities, and a vending machine.
I waited in the lobby to check in. No staff was present at the front desk or office. Eventually I was able to locate a staff in a back room of the hotel. The staff proceeded to reprimand me for disturbing him during his bathroom break. He claimed at age 65 he takes awhile to potty. The window for the room had been bolted shut and the air quality in the room was terrible and dusty.
Dear Shuo,We sincerely apologize for the inconvenience you experienced during check-in and for the poor interaction with our staff. Your comfort and satisfaction are important to us, and we regret that we did not meet your expectations. Rest assured, we will address these issues internally to ensure they do not recur. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
Dear Guest,Thank you for your positive rating on Orbitz. We appreciate your feedback and hope you had an enjoyable stay. If you have any specific comments or suggestions, feel free to share them to help us enhance our services.Sincerely, Hotel Manager
Rooms were in great condition
Dear Guest,Thank you for your positive feedback regarding the condition of our rooms during your recent stay. We are pleased to hear that you found them in great condition. Your satisfaction is our priority, and we're thrilled to know that our efforts to maintain high standards in our accommodations have been recognized. However, to ensure we continue providing excellent service, we would appreciate any additional comments or suggestions you may have.Looking forward to welcoming you back soon.Sincerely, Hotel Manager
The room was spacious, well equipped, and relatively clean. The property looked nicer once you're inside. The area around the hotel has some rough edges. Some transients were seen loitering in the parking lot.
Dear Guest,We appreciate your feedback about your recent stay at our hotel. It's great to hear that you found your room to be spacious, well-equipped, and relatively clean. We take pride in providing a comfortable and accommodating environment for our guests. But at the same time, we apologize for the presence of individuals loitering in the parking lot, which can be a concern. We are actively working to address this issue and improve the safety of our property and its surroundings. Your feedback is valuable, and we will continue to make improvements based on your comments. We hope to provide an even better experience during your next visit.Sincerely,Hotel Manager
Dear Guest,Thank you for taking the time to leave a 5-star review of your recent stay with us. We're delighted to hear that you had a positive experience. Your feedback is greatly appreciated, and we look forward to welcoming you back for another excellent stay in the future.Sincerely,Hotel Manager
The room was great, nice and clean. However when we checked in we were told the pool was closed and there was no breakfast even though the website advertises a free hot breakfast. The parking lot is rough and broken asphalt. The rooms have thin walls and you can hear people talking and tv noises all the time.
Was just okay, we didn't like the beds, the linening looked dirty, towel had spots and looked really used went to my sisters to take showers. I hate how you get 1 to 2 creamers and sugar in room. The rest of the room looked clean. Looked like shady people around hotel
I was really upset that the TVs didn’t work. The manager said that the network was down which is impossible because TVs don’t work like that. Also they canceled breakfast for Covid but all the other hotels that I called and talked to said that they still had their breakfast is open. The rooms were OK but for the price that is being paid they weren’t good enough. I’ve asked for my money back but I don’t think I will get it back. I was not impressed with that place at all and would never stay there again. If you could give me my money back I would greatly appreciate it because I expect the TV when I go and stay at a hotel and pay $70 a night.
Dear Guest,Thank you for your 5-star review! We're delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager